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ap-325 stick on ch 36

trying to run 40MHz channels and our new 325 ap's are stuck on ch 36

we have the starting channel set to 36 with 40MHz width, and all non DFS channels enabled in the Regulatory Domain along with the 40MHz pairs.

our other ap's seem to work fine 

125, 135, 175, 225, 275, 277

Guru Elite

Re: ap-325 stick on ch 36

It is that is a good channel...


Colin Joseph
Aruba Customer Engineering

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New Contributor

Re: ap-325 stick on ch 36

it's a valid channel, but i was hoping that ARM would use 44+, 149+ and 157+ as well.  like it does for the other style ap's.  right now we deploy a group of 325's and they all come up on 36+ and stay there with arm reducing there power as much as allowed.  we have left the devices to make changes for over 72 hours and they still won't change channels on there own, just power.

Re: ap-325 stick on ch 36

And the group the 325s are in have ARM enabled, or are sharing the same ARM profile as your other APs?

Jerrod Howard
Sr. Techical Marketing Engineer

Re: ap-325 stick on ch 36

At off hours try disabling client-aware and see if that helps

What version of AOS are you running ?



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Victor Fabian
Lead Mobility Engineer @ Integration Partners
AMFX | ACMX | ACDX | ACCX | CWAP | CWDP | CWNA
New Contributor

Re: ap-325 stick on ch 36

6.4.4.6
New Contributor

Re: ap-325 stick on ch 36

same arm profile as te other ap's

Guru Elite

Re: ap-325 stick on ch 36

Well you have a choice:

 

We can take tons of guesses about why it is not changing channel, or you can open a TAC case and they can dig into it more deeply specific to your circumstances.  There are plenty of AP325s that are deployed that are not on channel 36.  Please open a TAC case in parallel so that they can find out why yours are on channel 36.  It could be a bug or corner case, but it is difficult to tell from here.



Colin Joseph
Aruba Customer Engineering

Looking for an Answer? Search the Community Knowledge Base Here: Community Knowledge Base

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