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Occasional Contributor II
Posts: 14
Registered: ‎08-01-2016

aruba AP in the airwave is down but it working fine in the controller

HI, I am running into some problem, I have several aps which are workin g fine in the aruba controller but the status in the airwave is down.

when I check them , most  of them display :

Status: Down(Controller deleted) 

Configuration : Unknown 

but one thing I notice is the ip address is defferent with its address in controller ( I use DHCP ) which means not be upgraded.

 there is one ap display :

Status: Down,(AP is no longer associated with controller) 

and this one can't be found in the controller.

I am urgent to put those APs which are working fine in the controller in the airwave . need help how change those APs stratus.

 

thank you very much !

Guru Elite
Posts: 20,993
Registered: ‎03-29-2007

Re: aruba AP in the airwave is down but it working fine in the controller

Does airwave say the last time it contacted the controller?  Did anything happen in your network, or on your controller at that time?



Colin Joseph
Aruba Customer Engineering

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Occasional Contributor II
Posts: 14
Registered: ‎08-01-2016

Re: aruba AP in the airwave is down but it working fine in the controller

hi, cjoseph :


thank you for your response,


AMP be set "device configuration audit interval" is daily.


snmp polling periods is default.


I check the syslog communication is fine.


I don't make changes on the controller.



that several APs belong to different AP groups, rest of APs are ok.


just don't know what's reason.


thank you again !
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