Wireless Access

last person joined: 21 hours ago 

Access network design for branch, remote, outdoor, and campus locations with HPE Aruba Networking access points and mobility controllers.
Back to discussions
Expand all | Collapse all

authmgr[1937]: <522276>

This thread has been viewed 8 times

  • 1.  authmgr[1937]: <522276>

    Posted May 07, 2017 11:34 PM

    Hi,

    I found this log in our controller, when i was digging for user issue, reported they completely not able to access any services via wifi.

    I checked the Servers as reported in the log which are up for days, WAN connections are good, controller and AP are not rebooted at the time.

     

    When checked the aaa server statistics, see the "Acc" and "Rej" are incremented.

     

    What could have caused the controller to log this messages ?

     

    Thanks

     

     



  • 2.  RE: authmgr[1937]: <522276>

    EMPLOYEE
    Posted May 08, 2017 07:02 AM

    You should check the tmout or timeout column for that server.  Typically it is taken out of service if the server times out too often.  It will not be taken out of service at all if that is the only server in the server group.



  • 3.  RE: authmgr[1937]: <522276>

    Posted May 15, 2017 06:00 AM
    There are a total of 2 servers in the group and none of the other sites reported any similar issue, eventhough all are pointing to the same server group.


  • 4.  RE: authmgr[1937]: <522276>

    EMPLOYEE
    Posted May 15, 2017 07:54 AM

    Do you have load balancing or failthrough enabled on that server group?  Each site is specific..