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Frequent Contributor II

[beginner question] Looking for clues in Airwave for why AP is down

Just noticed AP has been down for a week...

So, if you were in my shoes, and you want to take a look in Airwave for historical data for clues, where would you go?

Guru Elite

Re: [beginner question] Looking for clues in Airwave for why AP is down

Is this a controller based AP or an IAP?
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Answers and views expressed by me on this forum are my own and not necessarily the position of Aruba Networks or Hewlett Packard Enterprise.
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Frequent Contributor II

Re: [beginner question] Looking for clues in Airwave for why AP is down

controller based

Guru Elite

Re: [beginner question] Looking for clues in Airwave for why AP is down

Airwave reports devices are down when the controller reports them as down.  So the AP for some reason stopped reporting into the controller.  There is no real way to understand why they are down until they come back up.  You should try pinging the last ip address of the AP to see if it is answering.  You should also look to see what port the AP was on and see if it is up and if the switch is giving it power.

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Answers and views expressed by me on this forum are my own and not necessarily the position of Aruba Networks or Hewlett Packard Enterprise.
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