Wireless Access

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New Contributor
Posts: 2
Registered: ‎08-24-2016

cannot rename device because IGC enabled

Hello, I need to rename a device (AP103) from its MAC address to a defined name in our system. Cannot do this, get the following error: "The action is not applicable to the following devices since IGC enabled: 84:d4:7e:XX:XX:XX"  

 

What is the cause of this problem and how to resolve? If you have any idea, please let me know

MVP
Posts: 1,302
Registered: ‎11-07-2008

Re: cannot rename device because IGC enabled

Is the IAP being managed by AirWave?

Jerrod Howard
Sr. Techical Marketing Engineer
New Contributor
Posts: 2
Registered: ‎08-24-2016

Re: cannot rename device because IGC enabled

Yes it is.

I found out how to change in the end - need to go to the VC and than able to change the name.

 

 

Bert

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