Wireless Access

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Access network design for branch, remote, outdoor, and campus locations with HPE Aruba Networking access points and mobility controllers.
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captive portal Access Denied sometimes

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  • 1.  captive portal Access Denied sometimes

    Posted Mar 27, 2014 02:58 PM

    Hello,
    I am testing a new captive portal with a user derivation rule to allow certain devices to auth based on the mac address.

     

    For the clients using the captive portal, most of the times everything functions as it should.  (they enter credentials, i see activity logged on the radius server, they log in, they browse)

     

    Sometimes however, after entering credentials, the page the user is redirected to is blank and i see ACCESS%DENIED in the URL.  Firefox reports that the client was redirected in a way that will not complete.

    Worse still, on the radius server, when this happens, i see NO activity logged, even when debugging against my mac address or username.

     

    Does anyone have an idea of what is going wrong?

     

    config is:


    aaa authentication captive-portal "portal-tst"

    default-role "authenticated"
    server-group "AAA-Radius"
    no logout-popup-window
    login-page "/upload/custom/portal/index.html"
    no enable-welcome-page
    white-list "OTHEROCSPCRL"
    white-list "globalsignOCSPcrl"
    !

    user-role pre-portal-tst
    captive-portal "portal-tst"
    access-list session v6PermitOCSPcrl
    access-list session permitOCSPcrl
    access-list session netbios-acl
    access-list session istns-http
    access-list session v6-logon-control
    access-list session logon-control
    access-list session netid-http
    access-list session captiveportal
    access-list session captiveportal6
    !


    wlan ssid-profile "portal-tst"
    essid "portal-tst"
    g-basic-rates 6 12 24
    g-tx-rates 6 9 12 18 24 36 48 54
    max-clients 38
    wmm
    wmm-vo-dscp "56"
    wmm-vi-dscp "40"
    wmm-be-dscp "24"
    wmm-bk-dscp "8"
    local-probe-req-thresh 20
    mcast-rate-opt
    qbss-load-enable
    !

    aaa profile "aaa-portal-tst"
    initial-role "pre-portal-tst"

    user-derivation-rules "test-mac-role"
    enforce-dhcp
    !

    wlan virtual-ap "portal-tst-VAP"
    aaa-profile "aaa-portal-tst"
    ssid-profile "portal-tst"
    vlan 1026
    band-steering
    broadcast-filter all
    auth-failure-blacklist-time 600
    blacklist-time 0
    deny-inter-user-traffic
    !

     

     

    Thanks,

    Matt



  • 2.  RE: captive portal Access Denied sometimes

    EMPLOYEE
    Posted Mar 31, 2014 10:02 AM

    The complete answer is in your custom HTML.  Have TAC take a look at it.

     



  • 3.  RE: captive portal Access Denied sometimes

    Posted Mar 31, 2014 10:05 AM

    Thanks, I will do that if it continues.
    It may have been a bad ipv6 configuration on one of the controllers for that vlan.