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captive portal giving Invalid Address with https

client gets an ip fine and the logon role, but when he accesses a website the redirect to captive portal fails ending at http:/// (3 slashes) with the error Invalid Address in internet explorer 8.

 

using the default certifcate (i know it should be changed, but that is for later, which is valid till 2013).

 

when using http instead of https it works.

 

any clue?

Guru Elite

Re: captive portal giving Invalid Address with https

Is that the ONLY client that does that, or other clients like an ipad, mobile phone do the same thing?

 



Colin Joseph
Aruba Customer Engineering

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Re: captive portal giving Invalid Address with https

all clients have this issue it seems.

Guru Elite

Re: captive portal giving Invalid Address with https

When did this start happening, or was it always happening?

 



Colin Joseph
Aruba Customer Engineering

Looking for an Answer? Search the Community Knowledge Base Here: Community Knowledge Base

Aruba

Re: captive portal giving Invalid Address with https

I was seeing this behavior too just today.    My details are below for reference.     I found the issue to be that the AP system profile had the Corporate DNS Domain name set to the internal domain.  When I removed this, the captive portal came up fine.

 

- New setup with a Guest SSID in split-tunnel mode on a RAP

- When setting the SSID in split-tunnel mode, i get the same error as original post

- When setting the SSID in tunnel mode, all works fine

- Confirmed that settting the Captive Portal to HTTP works fine

- Code is 6.1.3.1

 

Chris

------------------------------------------------
Systems Engineer, Northeast USA
ACCX | ACDX | ACMX

Re: captive portal giving Invalid Address with https

im running older code, 5.0.2.x something i believe, but am using split tunnel so ill check that out also.

 

when it started happening is a little vague, it suposed to have worked fine, but the details are a bit conflicting.

Re: captive portal giving Invalid Address with https

Corporate DNS Domain is set to arubanetworks.com, is that the default or such?

Aruba

Re: captive portal giving Invalid Address with https

Not sure if you are still dealing with this; but.......the default is nothing in the corporate DNS.   Have you tried removing it?   I don't know if it will do anything, but in my particular instance mentioned above, removing all entries solved my issue.

------------------------------------------------
Systems Engineer, Northeast USA
ACCX | ACDX | ACMX

Re: captive portal giving Invalid Address with https

without it in the list it doesn't work either.

 

it seems that something fails with resolving securelogin.arubanetworks.com, i can't imagine i need to add that to our local DNS servers right?

Aruba Employee

Re: captive portal giving Invalid Address with https

If anyone of you please open a TAC ticket, it will be easy to find out root cause.

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