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New Contributor
Posts: 1
Registered: ‎10-04-2011

cfgm[1557]: <399816> <ERRS> |cfgm| Partial Config: Error working on partial config. Forcing a full

On my local controllers I am seeing instances of the following error message,

 

cfgm[1557]: <399816> <ERRS> |cfgm|  Partial Config: Error working on partial config. Forcing a full config.

 

Has anyone else experienced these messages and if so, what did you find to be the cause?

 

Thanks,

 

T

MVP
Posts: 1,434
Registered: ‎10-25-2011

Re: cfgm[1557]: <399816> <ERRS> |cfgm| Partial Config: Error working on partial config.

What version of controller?

From 6.3 syslog guide it says:
399816 [error:%s]
Description: This is a transient error. This typically occurs if communication between
master/local is lost and a new session established, the controller is awaiting the next
frame in the sequence and receives an unexpected message, such as messages
belonging to a new sequence. This will only happen if the communication failure occurs
as heartbeat message is exchanged, and is usually the result of frame loss between the
involved controllers.
Recommended Action: Verify controller to controller configuration and network
connectivity
Pasquale Monardo | Senior Network Solutions Consultant
ACDX #420 | ACMP
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