how to add Access point to controller

[tejen_bhandari]

hi everyone i'm having a trouble adding AP on controller, can you please help me, 

yesterday i have added some AP, but i those ap are not up now and new ap also not able to add 

i can ping all AP from controller those previous AP, 

but i'm missing somewhere 

can you please help to 

i would like to invite anyone teamviewer plz, i have been trying to make it happen since yesterday still same

teamviewer ID   502 551 801

               PWD:  5932

i will be awainting 

[cappalli · Accepted solution]

Are they brand new APs or used?

If used, did you purge them?

Do you have CPSEC enabled?

How are you doing controller discovery?

[tejen_bhandari]

it is brand new AP 205, 

i have total 150 AP need to add on controller. but unable to do so

could you please try to connect team viewer plz 

thanks, 

[jhoward · Accepted solution]

This is not really a suport forum for people to jump on to help, if they can great, but if you need something fast, I would open a TAC case. You still hadn't answered the other questions above (AP discovery, CPSec on or off, etc). My recommendation would be to open a TAC case and work with them to assist you.

[cjoseph]

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tejen_bhandari wrote:

hi everyone i'm having a trouble adding AP on controller, can you please help me, 

yesterday i have added some AP, but i those ap are not up now and new ap also not able to add 

i can ping all AP from controller those previous AP, 

but i'm missing somewhere 

can you please help to 

i would like to invite anyone teamviewer plz, i have been trying to make it happen since yesterday still same

teamviewer ID   502 551 801

               PWD:  5932

i will be awainting 

---

 I would SSH into the controller and type "show audit-trail" to see if anything was changed between yesterday and today", so that you can perhaps get an idea what is wrong...

[tejen_bhandari]

thanks Colin Joseph

now i have added 119 AP, i still have to add 31 more, i will go site later on then will double check. 

but the problem i was experiencing the AP is too much heat, even if you touch by your hand you feel very hot.

is there any solution to reduce heat on AP?

thanks.

[cjoseph]

You cannot reduce the heat on an access point, no.

[tejen_bhandari]

thanks Colin Joseph

but it seems not normal case, it is too much heat, are you sure  we can't fine tune to reduce heat 

thanks!!

Regard 

Mr. Tej Bahadur

[jhoward]

It's a common concern as they do get warm, the back of the AP is designed to be a heat sink (it's a very common question). However, it's well within spec. If you want to get an IR camera to shoot a picture and post it, we can tell you if it's within spec. I don't recall the temp off the top of my head at 2AM, but I can find out on Monday.