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Contributor II
Posts: 37
Registered: ‎01-29-2016

how to add Access point to controller

hi everyone i'm having a trouble adding AP on controller, can you please help me, 

yesterday i have added some AP, but i those ap are not up now and new ap also not able to add 

i can ping all AP from controller those previous AP, 

but i'm missing somewhere 

can you please help to 

i would like to invite anyone teamviewer plz, i have been trying to make it happen since yesterday still same

teamviewer ID   502 551 801

               PWD:  5932

 

i will be awainting 

 

Guru Elite
Posts: 8,320
Registered: ‎09-08-2010

Re: how to add Access point to controller

Are they brand new APs or used?

If used, did you purge them?

Do you have CPSEC enabled?

How are you doing controller discovery?

Tim Cappalli | Aruba Security TME
@timcappalli | timcappalli.me | ACMX #367 / ACCX #480
Contributor II
Posts: 37
Registered: ‎01-29-2016

Re: how to add Access point to controller

it is brand new AP 205, 

i have total 150 AP need to add on controller. but unable to do so

could you please try to connect team viewer plz 

thanks, 

MVP
Posts: 1,302
Registered: ‎11-07-2008

Re: how to add Access point to controller

This is not really a suport forum for people to jump on to help, if they can great, but if you need something fast, I would open a TAC case. You still hadn't answered the other questions above (AP discovery, CPSec on or off, etc). My recommendation would be to open a TAC case and work with them to assist you.

Jerrod Howard
Sr. Techical Marketing Engineer
Guru Elite
Posts: 20,761
Registered: ‎03-29-2007

Re: how to add Access point to controller


tejen_bhandari wrote:

hi everyone i'm having a trouble adding AP on controller, can you please help me, 

yesterday i have added some AP, but i those ap are not up now and new ap also not able to add 

i can ping all AP from controller those previous AP, 

but i'm missing somewhere 

can you please help to 

i would like to invite anyone teamviewer plz, i have been trying to make it happen since yesterday still same

teamviewer ID   502 551 801

               PWD:  5932

 

i will be awainting 

 


 I would SSH into the controller and type "show audit-trail" to see if anything was changed between yesterday and today", so that you can perhaps get an idea what is wrong...



Colin Joseph
Aruba Customer Engineering

Looking for an Answer? Search the Community Knowledge Base Here: Community Knowledge Base

Contributor II
Posts: 37
Registered: ‎01-29-2016

Re: how to add Access point to controller

[ Edited ]

thanks Colin Joseph

now i have added 119 AP, i still have to add 31 more, i will go site later on then will double check. 

but the problem i was experiencing the AP is too much heat, even if you touch by your hand you feel very hot.

is there any solution to reduce heat on AP?

thanks.

Guru Elite
Posts: 20,761
Registered: ‎03-29-2007

Re: how to add Access point to controller

You cannot reduce the heat on an access point, no.



Colin Joseph
Aruba Customer Engineering

Looking for an Answer? Search the Community Knowledge Base Here: Community Knowledge Base

Contributor II
Posts: 37
Registered: ‎01-29-2016

Re: how to add Access point to controller

thanks Colin Joseph

 

but it seems not normal case, it is too much heat, are you sure  we can't fine tune to reduce heat 

thanks!!

 

 

Regard 

Mr. Tej Bahadur

MVP
Posts: 1,302
Registered: ‎11-07-2008

Re: how to add Access point to controller

It's a common concern as they do get warm, the back of the AP is designed to be a heat sink (it's a very common question). However, it's well within spec. If you want to get an IR camera to shoot a picture and post it, we can tell you if it's within spec. I don't recall the temp off the top of my head at 2AM, but I can find out on Monday. 

Jerrod Howard
Sr. Techical Marketing Engineer
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