03-29-2016 01:45 PM
I know this sounds like a silly question...I have a question regarding idle timeout setting on controllers: If idle timeout is disabled, will users have to re-authenticate after default factory setting 5 minutes, or does this cancel idle timeout all together.
03-29-2016 10:29 PM
You cannot disable idle timeout, but you can increase it. Theoretically it means that users will be logged out after idle timeout duration of inactivity, so they could be inactive and login less. Unfortunately, it means that users will be in the user table for much longer than they are actually there, leading to an artifical inflation in the number of users on your controller. I advise most people not to touch it.
Aruba Customer Engineering
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03-30-2016 07:49 AM
Thank you for the response...I should have mentioned we have a mixture of Aruba and Cisco controllers supporting guest wireless. Do you know if idle timeout can be disabled on Cisco controllers? I am researching it now.