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Occasional Contributor II

missing Heartbeats at remote site

Hi

 

New to Aruba wireless so bear over if i seem ti mis somthing :-)

 

I have a remote site where i have 2 AP 1x205 and 1x215 and it seems that Heartbeats is not comming over, i have tried everything i can think of

 

Changing mty to 1200, changing MSS on the firewall to 1400, the link is used for a lot of other things and seems to have no problems.

 

The radio resets and then back up, i i changs timers to 60 and retry to 120 then a reset every 2h. It  seems that this is the missing Heartbeet, as far as i undestand.

 

Local AP works fine, and the remote works, can be configured etc.

 

This is som info:

 

Aruba Operating System Software.
ArubaOS (MODEL: Aruba7005), Version 6.4.2.3

 

# Source Destination Prt MTU Acls BSSID Decaps Encaps Heartbeats Seqnum Missed Outoforder Flags
------ -------------- -------------- --- ---- ------------------- ----------------- ---------- ---------- ---------- ------ ------ ---------- -----
20 192.168.128.23 172.20.127.140 47 1200 0 0 0 0 40:E3:D6:CF:B0:58 16194 0 16192 16199 0 0 TES
13 192.168.128.23 172.20.127.141 47 1200 0 0 0 0 AC:A3:1E:C6:CE:E2 18181 0 18173 16025 7107 0 TES
29 192.168.128.23 10.0.1.167 47 1200 0 0 0 0 AC:A3:1E:C6:CE:F0 0 0 0 0 0 0 TES
26 192.168.128.23 10.0.1.151 47 1200 0 0 0 0 40:E3:D6:CF:B0:30 0 0 0 0 0 0 TES

 

The 2 on top is local

 

Any suggestions where to adjust ?

 

Regards

 

Erik Loeth

 

Guru Elite

Re: missing Heartbeats at remote site

How is the remote site connected?

 



Colin Joseph
Aruba Customer Engineering

Looking for an Answer? Search the Community Knowledge Base Here: Community Knowledge Base

Occasional Contributor II

Re: missing Heartbeats at remote site

Hi and thanks for replying

 

It is a openvpn site to site, no nat 

ping from client remote to controller 7005

 

$ ping -D -s 1272 192.168.128.23 
PING 192.168.128.23 (192.168.128.23): 1272 data bytes
1280 bytes from 192.168.128.23: icmp_seq=0 ttl=62 time=12.591 ms
1280 bytes from 192.168.128.23: icmp_seq=1 ttl=62 time=11.213 ms

 

 

Regards Erik Loeth

 

Guru Elite

Re: missing Heartbeats at remote site

Please make sure that the switch that the AP is plugged into has negotiated the correct speed and duplex and there are no errors on the port.


Colin Joseph
Aruba Customer Engineering

Looking for an Answer? Search the Community Knowledge Base Here: Community Knowledge Base

Occasional Contributor II

Re: missing Heartbeats at remote site

Hi

 

It is on 2 diffrent switches 1000/full no errors, no nothing.

 

Video conference works fine over the AP (in beween the radio reset).

 

nothing points to problems on the lan, the only thing is the gre tunnel is not parsing traffic, and the only dif is the vpn ??

 

Regards Erik Loeth

Guru Elite

Re: missing Heartbeats at remote site

You shoud ping the access point from the controller.



Colin Joseph
Aruba Customer Engineering

Looking for an Answer? Search the Community Knowledge Base Here: Community Knowledge Base

Occasional Contributor II

Re: missing Heartbeats at remote site

Hi

 

Ping works fine from the 7005 and the ap registre fine, download the code, config etc.

 

Ping also is fine from the AP > 7005.

 

I see the ap in the 7005 and se clients on the AP and they work.

 

Regards Erik Loeth

 

Guru Elite

Re: missing Heartbeats at remote site

How often is it missing heartbeats? What is the size of the link?


Colin Joseph
Aruba Customer Engineering

Looking for an Answer? Search the Community Knowledge Base Here: Community Knowledge Base

Occasional Contributor II

Re: missing Heartbeats at remote site

As far as i se it it newer get a single heartbeat, the link is 50Mb and video conf. over the same link between the same 2 nets from 10.0.1.0 <> 192.168.128.0 works fine. (Another brand works just fine over the same link), just changed to Aruba, and the access localy (bridged) works perfectly.

 

When converting the AP it gets the sw from 7005 no problem.

 

Regards Erik Loeth

 

 

 

Guru Elite

Re: missing Heartbeats at remote site

I would consider upgrading the Aruba controller software.  There has been quite a few fixes and 6.4.2.3 came out awhile ago.



Colin Joseph
Aruba Customer Engineering

Looking for an Answer? Search the Community Knowledge Base Here: Community Knowledge Base

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