Wireless Access

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New Contributor
Posts: 3
Registered: ‎08-09-2016

person can't logon to PC until they have logged in wired first

I'm seeing at a customers site that if the person has never logged into the device before than the device has to be wired first or they receive an error "no login servers available"  and from there on they can log into it wirelessly.

Guru Elite
Posts: 8,467
Registered: ‎09-08-2010

Re: person can't logon to PC until they have logged in wired first

Is the supplicant configured for computer + user authentication? Do you have a policy configured on your RADIUS server to handle machine authentications?

Tim Cappalli | Aruba Security TME
@timcappalli | timcappalli.me | ACMX #367 / ACCX #480
New Contributor
Posts: 3
Registered: ‎08-09-2016

Re: person can't logon to PC until they have logged in wired first

Thanks for the response I was guessing that it had to do with the Radius server becuse in the Virtual controller I just connected the radius server to the controller for Auth on that SSID.

I will have to look at the Radius server to see if there is a poiicy to handle machine auth. 

Guru Elite
Posts: 8,467
Registered: ‎09-08-2010

Re: person can't logon to PC until they have logged in wired first

Be sure to configure the clients for computer + user as well. It's recommended to do this via Group Policy.

Tim Cappalli | Aruba Security TME
@timcappalli | timcappalli.me | ACMX #367 / ACCX #480
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