Wireless Access

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Occasional Contributor I
Posts: 5
Registered: ‎05-22-2013

problem with Ap client with another access point, connection is not stable

dear all,

 

please help me,

 

I have aruba controller version 6.1.3.6 with 25 AP135 as RAP.

 

when my laptop connect to AP, connection stable, but when I connect AP client like nanostation2, picostation, ECB and another AP client connection is not stable (many drop) although signal is very good .

 

please help me,,  the problem has been in 3 weeks, all my client always complain to me

 

please some body help me...

Spoiler
:smileysad:

 

MVP
Posts: 4,301
Registered: ‎07-20-2011

Re: problem with Ap client with another access point, connection is not stable

[ Edited ]

 

Edit: I think I misunderstood your problem but are you trying to say that some devices are experiencing performances issues when there's nanostation APs near your RAP's ?

 

You have probably don't this already but have you updated the drivers for those device ?

 

 

Also you could enable logging debugging user-debug <clientmac> that could also give you an idea of what's going on when these devices get disconnected from your network.

 

And Last thing you should consider opening a TAC case if you haven't

Thank you

Victor Fabian
Lead Mobility Engineer @ Integration Partners
AMFX | ACMX | ACDX | ACCX | CWAP | CWDP | CWNA
MVP
Posts: 1,409
Registered: ‎05-28-2008

Re: problem with Ap client with another access point, connection is not stable

Hi,

 

From your post i understand you tried a few AP clients (from a few vendors) - and it's seems happened with all of them (PC/LAPTOP connectivity are steady)

 

A. What encryption are u using?

A2.What is your vap working mode? (tunnel/bridge/split?)

B. what band are u using? (be sure to use 40mhz only in 5Ghz)

C.are u using WIP/RFP module?

D.Can u copy&paste from your cli/gui your aaa-profile/vap-profile/ssid-profile

 

give us some further technical info - in order for us to assist you.:smileyhappy:

Me.

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