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paw
Contributor I
Posts: 32
Registered: ‎09-13-2011

"Server communication error" after upgrading AMP to 7.4.5

Hello together,

 

I have recently updated AirWave from version 7.4.0 to 7.4.5. Therefore I downloaded the "AMP-7.4.5-x86_64-cvs.tar.gz" package and the "AMP-7.4.5-amp_upgrade" script from the support.arubanetworks.com site.

 

The update was running smoothly, but now I get an error message instead of my flash statistics. Also VisualRF gives me an error "Sorry, there was an error sending your changes to the server.".

 

Zwischenablage-2.jpg

 

visualrf.jpg

Dose anyone know how to fix this?

 

Kind regards...

Regular Contributor I
Posts: 179
Registered: ‎08-29-2008

Re: "Server communication error" after upgrading AMP to 7.4.5

[ Edited ]

Sorry I miss read the post, replied with a wrong suggestion. I haven't had my morning cup of joe yet.

paw
Contributor I
Posts: 32
Registered: ‎09-13-2011

Re: "Server communication error" after upgrading AMP to 7.4.5

The Problem relied on my browser + flash plug-in... :-)

Regular Contributor I
Posts: 179
Registered: ‎08-29-2008

Re: "Server communication error" after upgrading AMP to 7.4.5

[ Edited ]

What did you do with the browser and flash plug in? I have the same issue and have unloaded all Adobe products, run the Adobe Cleanup Util, and installed the latest version of flash (11).

 

FYI, it works fine in Chrome.

 

(May 10, 2013 Update)

I upgraded to IE 10 and it works fine now.

Occasional Contributor II
Posts: 12
Registered: ‎05-07-2010

Re: "Server communication error" after upgrading AMP to 7.6.4

I recently upgraded to version 7.6.4 and Am getting the same error message.  trying to run Visual RF. users are able to login but cannot run Visual RF. Those who are using ie10 are not having this issue.

**So Be ware before upgrading to 7,.6.4.  I have been working with Aruba support for weeks now. Going to IE10 is not an option at this point.  Anyone  know of a fix. 

Guru Elite
Posts: 20,761
Registered: ‎03-29-2007

Re: "Server communication error" after upgrading AMP to 7.6.4

jmaxwell,

 

Did you try Chrome, to make sure that is your issue?

 



Colin Joseph
Aruba Customer Engineering

Looking for an Answer? Search the Community Knowledge Base Here: Community Knowledge Base

Occasional Contributor II
Posts: 12
Registered: ‎05-07-2010

Re: "Server communication error" after upgrading AMP to 7.6.4

Chrome and Firefox works but users are not allowed to use any other browsers.  Users are lockdown by profile and are not allowed to use any other Browser but IE8.

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