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MVP
Posts: 502
Registered: ‎04-03-2007

"Unknown image type" error when executing ap image-preload

About to upgrade from 6.3.1.18 to 6.4.2.12. Executed AP image-preload and received an error stating that there is an unknown image type. Are there restrictions doing image-preload going from one major version (6.3) to another (6.4), or does anyone have insight into this?

 

(tnc-w3) #show image version 
----------------------------------
Partition       	: 0:0 (/dev/usb/flash1)
Software Version	: ArubaOS 6.4.2.12 (Digitally Signed - Production Build)
Build number    	: 51328
Label           	: 51328
Built on        	: Wed Aug 19 13:34:00 PDT 2015
----------------------------------
Partition       	: 0:1 (/dev/usb/flash2) **Default boot**
Software Version	: ArubaOS 6.3.1.18 (Digitally Signed - Production Build)
Build number    	: 51325
Label           	: 51325
Built on        	: Wed Aug 19 12:57:51 PDT 2015


(tnc-w3) # show log all | include "ap_preload,image-preload"
Sep 19 19:36:57  cli[3475]: USER:snip@snip.snip.snip.snip COMMAND:<ap image-preload activate all-aps max-downloads "15" partition "0" > -- command executed successfully 
Sep 19 19:36:57  stm[3679]: <399803> <ERRS> |stm|  An internal system error has occurred at file sapm_ap_image_preload.c function sapm_ap_preload_activate line 487 error Unknown image type for image file armv7ns.ari.
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Ryan Holland, ACDX #1 ACMX #1
The Ohio State University
Guru Elite
Posts: 21,587
Registered: ‎03-29-2007

Re: "Unknown image type" error when executing ap image-preload

The workflow for the ap-image upgrade should be:

 

- Upload Image but do not reboot (the default boot image will be set to what you just uploaded)

- Execute the image upgrade command

 

It looks like the default boot image is the previous code.    Try setting the boot partition to the 6.4 partition and try again, if you can.



Colin Joseph
Aruba Customer Engineering

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MVP
Posts: 502
Registered: ‎04-03-2007

Re: "Unknown image type" error when executing ap image-preload

Derp. I think I discovered that when I tested this out a couple months ago but forgot. Thanks for the reminder, C!

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Ryan Holland, ACDX #1 ACMX #1
The Ohio State University
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