06-27-2014 03:19 AM
We have a customer with laptops running 802.1x to NPS via a 3600 controller.
They cant get on to the system and when i run the show auth-trace-buf command i am getting a radius server "out-of-service"
message as though the NPS box has been placed into a "dead server" list.
I know the NPS box is working.
Solved! Go to Solution.
06-27-2014 03:50 AM
What verson of ArubaOS? How many radius servers are in the server group? Are there any messages on the NPS server?
Aruba Customer Engineering
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06-27-2014 03:51 AM
06-27-2014 04:14 AM
What ports did you define for authentication ?
Lead Mobility Engineer @ Integration Partners
AMFX | ACMX | ACDX | ACCX | CWAP | CWDP | CWNA
06-27-2014 12:18 PM
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06-30-2014 01:49 AM
Big Thank you to everyone who replied.
We found the issue in the end.
What had happened there was an RF rogue client who had statically configured the IP address of the NPS box!!!
All radius requests were going to this client.
As a result the lack of response meant the controller was put into a "dead server" group.
When we tracked down the client all was well.
Chap called Manish from Aruba TAC was excellent in helping out.