Wireless Access

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New Contributor
Posts: 2
Registered: ‎03-14-2015

restart message repeats

Virtial Intranet Access 2.1.1.3.40312 - You must restart your system for the configuration chages made to Virtual.....to take effect.

This message repeats regardless of my efforts  (wireless on-off, etc ).

Any others experience this?

Guru Elite
Posts: 21,272
Registered: ‎03-29-2007

Re: restart message repeats

How did you install it and on what platform/OS?  Was it an upgrade or clean installation?  Was it downloaded from the controller or the Aruba website?

 



Colin Joseph
Aruba Customer Engineering

Looking for an Answer? Search the Community Knowledge Base Here: Community Knowledge Base

New Contributor
Posts: 2
Registered: ‎03-14-2015

Re: restart message repeats

Hello - This has been installed for many months, we have a standard installation for all the machines in the I.T. department.
( I'm in the I.T. Department ).
I'm running Windows 7 Enterprise SP1.
Intel i5-3360M
4 G installed

This version of VIA is 2.1.1.3.40312. I have been using it without issue since I got this workstation last September ( 2014 ).

This weekend I attempted to remote-in to work and the error message that I referred to appeared during start up.
I had made 'no' configuration changes.
I've spoken to our Network Group - there have been no policy updates or proxy / firewall changes in the last several workdays ( a week or more ).

I have not been able to connect - the power-off-power-on cycle completes, Windows loads to the point of launching ViA - then the message appears and I have no way around it.
I have tried restarting with the wireless adapter 'on'. I have tried with the adapter 'off'. No Joy .

Very puzzling. Any help greatly appreciated !


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Guru Elite
Posts: 21,272
Registered: ‎03-29-2007

Re: restart message repeats

We need you to open a case so that information can be collected from your device.  I have never seen the issue you mention.



Colin Joseph
Aruba Customer Engineering

Looking for an Answer? Search the Community Knowledge Base Here: Community Knowledge Base

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