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Access network design for branch, remote, outdoor, and campus locations with HPE Aruba Networking access points and mobility controllers.
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some AP are keeping disconnecting and connecting users

This thread has been viewed 11 times
  • 1.  some AP are keeping disconnecting and connecting users

    Posted Aug 08, 2017 06:04 AM

    I have 140 AP (100 x 93H + 40 x 105) when enabling high throughput around 25 (93H AP ) are keeps disconnecting and connecting users! but the other are normal, the user is getting the IP but AP disconnect immediately.

     

    before I enabled high throughput feature, it was normal .

     

    I have controller 7210 V 6.5.1.3

    thank you in advance :) 



  • 2.  RE: some AP are keeping disconnecting and connecting users

    EMPLOYEE
    Posted Aug 08, 2017 07:18 AM

    If you have high throughput off the whole time, is there a reason why you are enabling it?



  • 3.  RE: some AP are keeping disconnecting and connecting users

    Posted Aug 09, 2017 03:05 AM

    Hi Colin,

     

    thank you for your reply..

     

    I have hotel environment with 200mbps speed, when disabling hight throughput the bandwidth usage doesnt exceed 80mbps which is weird. after activating it, the usage went double or more.



  • 4.  RE: some AP are keeping disconnecting and connecting users

    EMPLOYEE
    Posted Aug 09, 2017 07:01 AM

    When you enable HT, do you see any access points have channels like 1+ or 11- ?



  • 5.  RE: some AP are keeping disconnecting and connecting users

    Posted Aug 09, 2017 08:19 AM

    yes, ther are some AP +1 & -11

     



  • 6.  RE: some AP are keeping disconnecting and connecting users
    Best Answer

    EMPLOYEE
    Posted Aug 09, 2017 08:34 AM

    That means you are bonding channels on the 2.4ghz band and that is causing more interference.  You need edit your AP group, go to RF Management> 802.11g radio> Adaptive Radio Management.  Make sure that "Allowed bands for 40MHz channels" is set to "none" and click on apply.



  • 7.  RE: some AP are keeping disconnecting and connecting users

    Posted Aug 09, 2017 09:44 AM

    Hi  Colin,

     

    Ive applied these settings, but still the same



  • 8.  RE: some AP are keeping disconnecting and connecting users

    EMPLOYEE
    Posted Aug 09, 2017 10:10 AM

    Do the channels still show + and -?

     



  • 9.  RE: some AP are keeping disconnecting and connecting users

    Posted Aug 09, 2017 11:36 AM

    Dear Colin,

     

    no, ther is no +-



  • 10.  RE: some AP are keeping disconnecting and connecting users

    EMPLOYEE
    Posted Aug 09, 2017 11:58 AM

    Do you have "Drop Broadcast and Unknown Multicast" enabled on all of your Virtual APs?



  • 11.  RE: some AP are keeping disconnecting and connecting users

    Posted Aug 10, 2017 05:56 AM

    thank you Colin,

     

    it solved but took time to apply :)