Wireless Access

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New Contributor
Posts: 1
Registered: ‎03-02-2014

some troubles of mobile phones getting access to Aruba wifi

Hell guys,here are the problems I encounted while manage aruba wifi daily.:

 

1.While mobile phones (with dual cards dual standby)have connected with Aruba Wifi  ,they possibly could be disconnected  by controller.  As I ckeck the MAC address in controller monitoring,I found  the mobile phones have two different IPs. One is Lan IP,the other is Internet IP.

2.After upgraded to verson 6.3.1.1, some mobile devices still have wifi connecting problems while roaming. 

 

I am looking forward to your ideas.Thank you!

 

Controller Model:Aruba3200(version:6.3.1.1)

AP model:IAP-105

 

 

MVP
Posts: 2,951
Registered: ‎10-25-2011

Re: some troubles of mobile phones getting access to Aruba wifi

[ Edited ]

Disable the band steering and the spectrum load balancer  try again

some androids phones does not like o be deathenticated or does not reach well with band steering...  I remenber i read it on the break out of macau 2013 slides!

 

http://www.slideshare.net/AirheadsSocial/breakout-airheads-macau-2013-top-10-tips-from-aruba-tac

 

Slide 48

 

Cheers

Carlos

----------------------------------------------------
Product Manager - Aruba Networks
Alternetworks Corp
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