Hi,
We have purchased 1 controller 7xxx and a few AP 205. today when I tried to licensing the controller and APs, found that there is no certificate-ID with the controller , and also when tried to activate the AP certificate , the licsensing system displayed " system doesn't exist" . the controller is pre-installed license? Why the licensing system still display " system does not exist" after I key-in the certificate-ID and serial no. of the AP.. the numbers I keyed in are confirmed correct. Please advise . Thanks a lot in advance.
Either:
1. The controller serial number does not exist in the database - Contact TAC
or
2. You put in the serial number wrong - Contact TAC
thanks for your reply. All new controllers should be shipped with the certificate-ID ,right?
Thanks for reply. I will check with the distributor about the certificate-ID of new controller
Be Sure to take down the right S/N of your controller (From the licenese tab)
if you enter a wrong S/N , you may change the S/N in the Aruba licenese site. (RMA process)
*If you still got issues - please contact TAC*
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