Wireless Access

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Access network design for branch, remote, outdoor, and campus locations with HPE Aruba Networking access points and mobility controllers.
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users not getting cleared by timeout

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  • 1.  users not getting cleared by timeout

    Posted Mar 23, 2012 02:20 PM

    Hello,

     

    I have users in the user table that have been there for hours in an unauthenticated role. Is there a way to disassociate these stations after a certain period? I can't seem to find an appropriate value...

     

    I have an 802.1x aaa profile configured with timeout values as follows:

     

    Reauthentication Interval: 24 hrs (default)

     

    and

     

    show aaa timers:

     

    User idle timeout = 900 second

    auth server dead time = 10 minutes

    logon user lifetime = 5 mins

    user interim stats frequency = 600 seconds

     

    Any ideas?

     

    Thanks,

    Dave



  • 2.  RE: users not getting cleared by timeout

    Posted Mar 23, 2012 02:47 PM
    Hi. After the user idle timeout expires, the controller attempts to contact the client w either an arp or a ping. If it gets a response, it maintains the entry in the user table, regardless of the role. Is it possible that the client is still reachable? Hope this helps. - Jay


  • 3.  RE: users not getting cleared by timeout

    Posted Mar 23, 2012 03:11 PM

    Say a users mobile phone connects to an open ssid whilst in their pocket, and they never go through the captive portal login. I assume they would remain in the association table for as long as they're near the AP, right? 



  • 4.  RE: users not getting cleared by timeout

    Posted Mar 23, 2012 05:38 PM
    Unfortunately, that's correct. It's particularly problematic if you're using a security schema which grants an IP address before auth (such as captive portal). In that case, it is possible that your DHCP pool will be exhausted by 'accidental' associations. Some relief can be found by hiding the SSID, which will prevent accidental associations by some devices, but it won't prevent all. Hope this helps! - Jay