Wireless Access

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Frequent Contributor II
Posts: 134
Registered: ‎03-01-2013

wireless users redirected to controller login

I have a customer that has wireless users being redirected to the master login screen when trying to go to their domain homepage. Is this a role issue? Unfortunetly, I dont have access to check their config....

Guru Elite
Posts: 8,320
Registered: ‎09-08-2010

Re: wireless users redirected to controller login

Is the controller set to use 443 for management?


Tim Cappalli | Aruba Security TME
@timcappalli | timcappalli.me | ACMX #367 / ACCX #480
Frequent Contributor II
Posts: 134
Registered: ‎03-01-2013

Re: wireless users redirected to controller login

I'll ask...

Guru Elite
Posts: 8,320
Registered: ‎09-08-2010

Re: wireless users redirected to controller login

webuihttps.JPG


Tim Cappalli | Aruba Security TME
@timcappalli | timcappalli.me | ACMX #367 / ACCX #480
Frequent Contributor II
Posts: 134
Registered: ‎03-01-2013

Re: wireless users redirected to controller login

It is not set to 443.

MVP
Posts: 288
Registered: ‎08-27-2012

Re: wireless users redirected to controller login

Can you grab a snippet of the rules in that role?
ACDX #419 | ACMP |
Aruba
Posts: 1,642
Registered: ‎04-13-2009

Re: wireless users redirected to controller login

Two things to check:

 

  1. what IP is provided by DNS lookups for their domain homepage (from a client that is having the issue)
  2. what is the output of show rights <Name-of-Role>
------------------------------------------------
Systems Engineer, Northeast USA
ACCX | ACDX | ACMX

Frequent Contributor II
Posts: 134
Registered: ‎03-01-2013

Re: wireless users redirected to controller login

FYI, Here is what TAC found:

 

Latest Status changed to:
1. Had conversation with customer regarding the issue.
2. We verified the logs & found that we had custom cert mapped under server certificate option.
3. Common Name on the certificate was set to companydomain.com

Hence, the wireless users were being redirected to this controller's Web GUI.

4. We changed the server certificate mapping under Web-server to default post which the users were redirected to the actual website.

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