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7.7.9 Nodes Down Not Reporting

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  • 1.  7.7.9 Nodes Down Not Reporting

    Posted Mar 03, 2014 11:24 AM

    Nodes that are confirmed down are not reporting down in AMP since upgrade to Airwave 7.7.9.  Has anyone seen this?



  • 2.  RE: 7.7.9 Nodes Down Not Reporting

    EMPLOYEE
    Posted Mar 03, 2014 11:28 AM

    Can you click on "Poll now" for those devices?  What devices are being monitored and the OS version?  What is your polling frequency for that group of devices?



  • 3.  RE: 7.7.9 Nodes Down Not Reporting

    Posted Mar 03, 2014 11:43 AM

    I am checking on the polling setting now.   System Information

    Current Time
    Mon Mar 03 09:29:32 MST 2014 (epoch: 1393864172)

    CPU
    Intel(R) Xeon(R) CPU E7- 2870 @ 2.40GHz 4 Cores 30720 KB cache (2396.845 MHz actual)

    Memory
    Installed Physical RAM: 31.35 GB
    Configured Swap Space: 4.00 GB

    Kernel
    Kernel Version: Linux 2.6.32-279.22.1.el6.x86_64 #1 SMP Wed Feb 6 03:10:46 UTC 2013 
    Operating System: CentOS release 6.2 
    Architecture: x86_64 
    Uptime: 11 days 10 hrs 32 mins

    Device Polling
    SNMP Ping for 6 device(s) took 0.02 seconds (3 mins 38 secs ago) 
    ICMP Ping for 8 device(s) took 9.09 seconds (47 days 1 hr 49 mins 48 secs ago)



  • 4.  RE: 7.7.9 Nodes Down Not Reporting

    Posted Mar 03, 2014 12:16 PM

    Here are the polling settings on one AMP.  This AMP server happens to be the one with a confirmed downed node, but it is not reporting it.

     

    SNMP Polling Periods
    Up/Down Status Polling Period:5 minutes
    Override Polling Period for Other Services:No
    AP Interface Polling Period:10 minutes
    Client Data Polling Period:10 minutes
    Thin AP Discovery Polling Period:15 minutes
    Device-to-Device Link Polling Period:5 minutes
    802.11 Counters Polling Period:15 minutes
    Rogue AP and Device Location Data Polling Period:30 minutes
    CDP Neighbor Data Polling Period:30 minutes


  • 5.  RE: 7.7.9 Nodes Down Not Reporting

    Posted Mar 03, 2014 12:54 PM

    Thank you for your response.  I got it figured out!