****************************************************************************** Product : VIA Company : Aruba Networks Process : aninst Product Version : 3.2.1.0.101689 Filter Driver Version : 1.00.00.0F VPN Adapter Version : 8.4.0.0 ****************************************************************************** Jun 20 17:13:52.518 p26104 t71c INFO andiag 301 -------------Current Computer System Settings ------------------ Jun 20 17:13:52.518 p26104 t71c INFO andiag 309 Microsoft Windows Vista Business Edition, 64-bit Service Pack is Build number is 6000 Jun 20 17:13:52.518 p26104 t71c INFO andiag 327 System Name is JORGEFTDLAB has 4 Number of Processors of type x8664 of Architecture Type Jun 20 17:13:52.519 p26104 t71c INFO andiag 350 Logged On User Name is SYSTEM Jun 20 17:13:52.519 p26104 t71c INFO andiag 414 -------------Current Patches on System ------------------ Jun 20 17:13:52.519 p26104 t71c INFO andiag 482 ANPrintQFE Jun 20 17:13:52.519 p26104 t71c INFO aninsthelper 1524 AN_MSI_Install called from Installer Jun 20 17:13:52.520 p26104 t71c ERROR aninsthelper 394 unabel to get the Adapter, close and exit 0 Jun 20 17:13:52.553 p26104 t71c INFO aninsthelper 1544 Waiting for install thread Jun 20 17:13:52.553 p26104 t324 INFO aninsthelper 1591 AN_MSI_Install enter Jun 20 17:13:52.554 p26104 t324 TRACE aninsthelper 2555 Font Path (null) Jun 20 17:13:52.554 p26104 t324 INFO aninsthelper 2561 Source font path C:\Program Files\Aruba Networks\Virtual Internet Agent\\arubavia.ttf Jun 20 17:13:52.554 p26104 t324 INFO aninsthelper 2562 Dest Font path C:\WINDOWS\Fonts\arubavia.ttf Jun 20 17:13:52.557 p26104 t324 INFO aninsthelper 2564 ANInstallArubaVIAFont: copy C:\Program Files\Aruba Networks\Virtual Internet Agent\\arubavia.ttf to C:\WINDOWS\Fonts\arubavia.ttf Jun 20 17:13:52.557 p26104 t324 INFO aninsthelper 2569 Key is SOFTWARE\Microsoft\Windows NT\CurrentVersion\Fonts 0 Jun 20 17:13:52.557 p26104 t324 INFO aninsthelper 2573 Set font Key sucessfully Jun 20 17:13:52.560 p26104 t324 INFO aninsthelper 2578 ANInstallArubaVIAFont return 0 Jun 20 17:13:52.561 p26104 t324 INFO aninsthelper 1606 C:\WINDOWS\system32\aninsthelper.dll Jun 20 17:13:52.561 p26104 t324 INFO aninsthelper 1607 C:\Program Files\Aruba Networks\Virtual Internet Agent\\aninsthelper.dll Jun 20 17:13:52.584 p26104 t324 INFO aninsthelper 1609 AN_MSI_Install: copy C:\Program Files\Aruba Networks\Virtual Internet Agent\\aninsthelper.dll to C:\WINDOWS\system32\aninsthelper.dll Jun 20 17:13:52.637 p26104 t324 INFO ancredinst 128 Installed credential provider Jun 20 17:13:52.637 p26104 t324 INFO aninsthelper 1617 ANCredInstall Done succesfully Jun 20 17:13:52.638 p26104 t324 ERROR aninsthelper 394 unabel to get the Adapter, close and exit 0 Jun 20 17:13:52.638 p26104 t324 INFO aninsthelper 1624 ANGetVADriverVersion returned 8, version= Jun 20 17:13:52.638 p26104 t324 INFO aninsthelper 1627 VA Driver needs to be installed/upgraded Jun 20 17:13:52.638 p26104 t324 INFO aninsthelper 690 ANVaInstall enter Jun 20 17:13:52.638 p26104 t324 INFO aninsthelper 594 GetServiceInfPath return C:\Program Files\Aruba Networks\Virtual Internet Agent\\arubavnic.inf Jun 20 17:13:52.675 p26104 t324 INFO anvainstall 31 InfPath C:\Program Files\Aruba Networks\Virtual Internet Agent\arubavnic.inf Jun 20 17:13:53.760 p26104 t324 TRACE anvainstall 70 cmdUpdate return 0 Jun 20 17:13:53.760 p26104 t324 INFO aninsthelper 760 cmdUpdate returned 0 Jun 20 17:13:58.100 p26104 t324 INFO aninsthelper 784 ANVAInstall return 0 Jun 20 17:13:58.100 p26104 t324 INFO aninsthelper 1650 ANVAInstall ret 0 Jun 20 17:13:58.117 p26104 t324 TRACE aninsthelper 1673 ANGetIMDriverVersion ret 7, ver 0x0 Jun 20 17:13:58.117 p26104 t324 INFO aninsthelper 1687 No Action required, continue Jun 20 17:13:58.117 p26104 t324 INFO aninsthelper 1756 Key is SYSTEM\CurrentControlSet\Control\Network\{4D36E972-E325-11CE-BFC1-08002BE10318}\{7D782E59-9818-46E2-8E3B-79A659260827}\Connection 0 Jun 20 17:13:58.118 p26104 t324 INFO aninsthelper 1764 Deleting Stale shortcuts.. Jun 20 17:13:58.124 p26104 t324 INFO aninsthelper 1771 Deleting C:\ProgramData\Microsoft\Windows\Start Menu\Programs\Aruba Networks\Virtual Internet Agent.lnk Jun 20 17:13:58.126 p26104 t324 INFO aninsthelper 1777 Deleting C:\Users\Public\Desktop\Virtual Internet Agent.lnk Jun 20 17:13:58.126 p26104 t324 INFO aninsthelper 1780 AN_MSI_Install return 0 Jun 20 17:13:58.127 p26104 t71c INFO aninsthelper 1573 Install thread returned 0 ****************************************************************************** Product : VIA Company : Aruba Networks Process : aninst Product Version : 3.4.0.0.1904150 Filter Driver Version : 1.00.00.0F VPN Adapter Version : 8.4.0.0 ****************************************************************************** Jul 23 09:40:27.681 p4472 t1734 INFO andiag 301 -------------Current Computer System Settings ------------------ Jul 23 09:40:27.681 p4472 t1734 INFO andiag 309 Microsoft Windows Vista Business Edition, 64-bit Service Pack is Build number is 6000 Jul 23 09:40:27.681 p4472 t1734 INFO andiag 327 System Name is JORGEFTDLAB has 4 Number of Processors of type x8664 of Architecture Type Jul 23 09:40:27.681 p4472 t1734 INFO andiag 350 Logged On User Name is SYSTEM Jul 23 09:40:27.681 p4472 t1734 INFO andiag 414 -------------Current Patches on System ------------------ Jul 23 09:40:27.681 p4472 t1734 INFO andiag 482 ANPrintQFE Jul 23 09:40:27.682 p4472 t1734 INFO aninsthelper 1563 AN_MSI_Install called from Installer Jul 23 09:40:27.682 p4472 t1734 ERROR aninsthelper 394 unabel to get the Adapter ((null)), close and exit 0 Jul 23 09:40:27.710 p4472 t1734 INFO aninsthelper 1583 Waiting for install thread Jul 23 09:40:27.710 p4472 t260c INFO aninsthelper 1631 AN_MSI_Install enter Jul 23 09:40:27.711 p4472 t260c TRACE aninsthelper 2652 Font Path (null) Jul 23 09:40:27.711 p4472 t260c INFO aninsthelper 2658 Source font path C:\Program Files\Aruba Networks\Virtual Internet Agent\\arubavia.ttf Jul 23 09:40:27.711 p4472 t260c INFO aninsthelper 2659 Dest Font path C:\WINDOWS\Fonts\arubavia.ttf Jul 23 09:40:27.715 p4472 t260c INFO aninsthelper 2661 ANInstallArubaVIAFont: copy C:\Program Files\Aruba Networks\Virtual Internet Agent\\arubavia.ttf to C:\WINDOWS\Fonts\arubavia.ttf Jul 23 09:40:27.715 p4472 t260c INFO aninsthelper 2666 Key is SOFTWARE\Microsoft\Windows NT\CurrentVersion\Fonts 0 Jul 23 09:40:27.715 p4472 t260c INFO aninsthelper 2670 Set font Key sucessfully Jul 23 09:40:27.715 p4472 t260c INFO aninsthelper 2675 ANInstallArubaVIAFont return 0 Jul 23 09:40:27.715 p4472 t260c INFO aninsthelper 1647 C:\WINDOWS\system32\aninsthelper.dll Jul 23 09:40:27.715 p4472 t260c INFO aninsthelper 1648 C:\Program Files\Aruba Networks\Virtual Internet Agent\\aninsthelper.dll Jul 23 09:40:27.717 p4472 t260c INFO aninsthelper 1650 AN_MSI_Install: copy C:\Program Files\Aruba Networks\Virtual Internet Agent\\aninsthelper.dll to C:\WINDOWS\system32\aninsthelper.dll Jul 23 09:40:27.720 p4472 t260c INFO ancredinst 128 Installed credential provider Jul 23 09:40:27.720 p4472 t260c INFO aninsthelper 1658 ANCredInstall Done succesfully Jul 23 09:40:27.721 p4472 t260c ERROR aninsthelper 394 unabel to get the Adapter ((null)), close and exit 0 Jul 23 09:40:27.722 p4472 t260c INFO aninsthelper 1665 ANGetVADriverVersion returned 8, version= Jul 23 09:40:27.722 p4472 t260c INFO aninsthelper 1668 VA Driver needs to be installed/upgraded Jul 23 09:40:27.722 p4472 t260c INFO aninsthelper 712 ANVaInstall enter Jul 23 09:40:27.722 p4472 t260c INFO aninsthelper 597 GetServiceInfPath return C:\Program Files\Aruba Networks\Virtual Internet Agent\\arubavnic.inf Jul 23 09:40:27.732 p4472 t260c INFO anvainstall 31 InfPath C:\Program Files\Aruba Networks\Virtual Internet Agent\arubavnic.inf Jul 23 09:40:28.852 p4472 t260c TRACE anvainstall 70 cmdUpdate return 0 Jul 23 09:40:28.852 p4472 t260c INFO aninsthelper 785 cmdUpdate returned 0 Jul 23 09:40:32.506 p4472 t260c INFO aninsthelper 809 ANVAInstall return 0 Jul 23 09:40:32.507 p4472 t260c INFO aninsthelper 1691 ANVAInstall ret 0 Jul 23 09:40:32.507 p4472 t260c ERROR aninsthelper 394 unabel to get the Adapter (arubavnicl2), close and exit 0 Jul 23 09:40:32.508 p4472 t260c INFO aninsthelper 1716 ANGetVADriverVersion for L2 returned 8, version= Jul 23 09:40:32.508 p4472 t260c INFO aninsthelper 1719 VA L2 Driver needs to be installed/upgraded Jul 23 09:40:32.508 p4472 t260c INFO aninsthelper 712 ANVaInstall enter Jul 23 09:40:32.508 p4472 t260c INFO aninsthelper 597 GetServiceInfPath return C:\Program Files\Aruba Networks\Virtual Internet Agent\\arubavnicl2.inf Jul 23 09:40:32.512 p4472 t260c INFO anvainstall 31 InfPath C:\Program Files\Aruba Networks\Virtual Internet Agent\arubavnicl2.inf Jul 23 09:40:52.072 p4472 t260c TRACE anvainstall 70 cmdUpdate return 0 Jul 23 09:40:52.072 p4472 t260c INFO aninsthelper 785 cmdUpdate returned 0 Jul 23 09:40:52.208 p4472 t260c INFO aninsthelper 809 ANVAInstall return 0 Jul 23 09:40:52.208 p4472 t260c INFO aninsthelper 1742 ANVAInstall L2 ret 0 Jul 23 09:40:52.236 p4472 t260c TRACE aninsthelper 1770 ANGetIMDriverVersion ret 7, ver 0x0 Jul 23 09:40:52.236 p4472 t260c INFO aninsthelper 1784 No Action required, continue Jul 23 09:40:52.237 p4472 t260c INFO aninsthelper 1853 Key is SYSTEM\CurrentControlSet\Control\Network\{4D36E972-E325-11CE-BFC1-08002BE10318}\{538F9606-F4B4-4D2A-A0E6-7878670A80E7}\Connection 0 Jul 23 09:40:52.237 p4472 t260c INFO aninsthelper 1861 Deleting Stale shortcuts.. Jul 23 09:40:52.250 p4472 t260c INFO aninsthelper 1868 Deleting C:\ProgramData\Microsoft\Windows\Start Menu\Programs\Aruba Networks\Virtual Internet Agent.lnk Jul 23 09:40:52.253 p4472 t260c INFO aninsthelper 1874 Deleting C:\Users\Public\Desktop\Virtual Internet Agent.lnk Jul 23 09:40:52.253 p4472 t260c INFO aninsthelper 1877 AN_MSI_Install return 0 Jul 23 09:40:52.253 p4472 t1734 INFO aninsthelper 1612 Install thread returned 0 ****************************************************************************** Product : VIA Company : Aruba Networks Process : aninst Product Version : 3.4.0.0.1904150 Filter Driver Version : 1.00.00.0F VPN Adapter Version : 8.4.0.0 ****************************************************************************** Jul 23 09:40:54.010 p5472 t15a8 INFO andiag 301 -------------Current Computer System Settings ------------------ Jul 23 09:40:54.010 p5472 t15a8 INFO andiag 309 Microsoft Windows Vista Business Edition, 64-bit Service Pack is Build number is 6000 Jul 23 09:40:54.011 p5472 t15a8 INFO andiag 327 System Name is JORGEFTDLAB has 4 Number of Processors of type x8664 of Architecture Type Jul 23 09:40:54.011 p5472 t15a8 INFO andiag 350 Logged On User Name is TD_PC_Aruba Jul 23 09:40:54.011 p5472 t15a8 INFO andiag 414 -------------Current Patches on System ------------------ Jul 23 09:40:54.011 p5472 t15a8 INFO andiag 482 ANPrintQFE ****************************************************************************** Product : VIA Company : Aruba Networks Process : aninst Product Version : 3.4.0.0.1904150 Filter Driver Version : 1.00.00.0F VPN Adapter Version : 8.4.0.0 ****************************************************************************** Jul 23 15:32:22.366 p2608 tc6c INFO andiag 301 -------------Current Computer System Settings ------------------ Jul 23 15:32:22.366 p2608 tc6c INFO andiag 309 Microsoft Windows Vista Business Edition, 64-bit Service Pack is Build number is 6000 Jul 23 15:32:22.366 p2608 tc6c INFO andiag 327 System Name is JORGEFTDLAB has 4 Number of Processors of type x8664 of Architecture Type Jul 23 15:32:22.366 p2608 tc6c INFO andiag 350 Logged On User Name is SYSTEM Jul 23 15:32:22.366 p2608 tc6c INFO andiag 414 -------------Current Patches on System ------------------ Jul 23 15:32:22.366 p2608 tc6c INFO andiag 482 ANPrintQFE ****************************************************************************** Product : VIA Company : Aruba Networks Process : aninst Product Version : 3.4.0.0.1904150 Filter Driver Version : 1.00.00.0F VPN Adapter Version : 8.4.0.0 ****************************************************************************** Jul 23 15:36:58.727 p2340 t1574 INFO andiag 301 -------------Current Computer System Settings ------------------ Jul 23 15:36:58.727 p2340 t1574 INFO andiag 309 Microsoft Windows Vista Business Edition, 64-bit Service Pack is Build number is 6000 Jul 23 15:36:58.727 p2340 t1574 INFO andiag 327 System Name is JORGEFTDLAB has 4 Number of Processors of type x8664 of Architecture Type Jul 23 15:36:58.727 p2340 t1574 INFO andiag 350 Logged On User Name is SYSTEM Jul 23 15:36:58.727 p2340 t1574 INFO andiag 414 -------------Current Patches on System ------------------ Jul 23 15:36:58.727 p2340 t1574 INFO andiag 482 ANPrintQFE Jul 23 15:36:58.728 p2340 t1574 INFO aninsthelper 1563 AN_MSI_Install called from Installer Jul 23 15:36:58.728 p2340 t1574 ERROR aninsthelper 394 unabel to get the Adapter ((null)), close and exit 0 Jul 23 15:36:58.844 p2340 t1574 INFO aninsthelper 1583 Waiting for install thread Jul 23 15:36:58.845 p2340 t2094 INFO aninsthelper 1631 AN_MSI_Install enter Jul 23 15:36:58.845 p2340 t2094 TRACE aninsthelper 2652 Font Path (null) Jul 23 15:36:58.845 p2340 t2094 INFO aninsthelper 2658 Source font path C:\Program Files\Aruba Networks\Virtual Internet Agent\\arubavia.ttf Jul 23 15:36:58.845 p2340 t2094 INFO aninsthelper 2659 Dest Font path C:\WINDOWS\Fonts\arubavia.ttf Jul 23 15:36:58.850 p2340 t2094 INFO aninsthelper 2661 ANInstallArubaVIAFont: copy C:\Program Files\Aruba Networks\Virtual Internet Agent\\arubavia.ttf to C:\WINDOWS\Fonts\arubavia.ttf Jul 23 15:36:58.850 p2340 t2094 INFO aninsthelper 2666 Key is SOFTWARE\Microsoft\Windows NT\CurrentVersion\Fonts 0 Jul 23 15:36:58.856 p2340 t2094 INFO aninsthelper 2670 Set font Key sucessfully Jul 23 15:36:58.857 p2340 t2094 INFO aninsthelper 2675 ANInstallArubaVIAFont return 0 Jul 23 15:36:58.861 p2340 t2094 INFO aninsthelper 1647 C:\WINDOWS\system32\aninsthelper.dll Jul 23 15:36:58.861 p2340 t2094 INFO aninsthelper 1648 C:\Program Files\Aruba Networks\Virtual Internet Agent\\aninsthelper.dll Jul 23 15:36:58.914 p2340 t2094 INFO aninsthelper 1650 AN_MSI_Install: copy C:\Program Files\Aruba Networks\Virtual Internet Agent\\aninsthelper.dll to C:\WINDOWS\system32\aninsthelper.dll Jul 23 15:36:58.928 p2340 t2094 INFO ancredinst 128 Installed credential provider Jul 23 15:36:58.928 p2340 t2094 INFO aninsthelper 1658 ANCredInstall Done succesfully Jul 23 15:36:58.928 p2340 t2094 ERROR aninsthelper 394 unabel to get the Adapter ((null)), close and exit 0 Jul 23 15:36:58.928 p2340 t2094 INFO aninsthelper 1665 ANGetVADriverVersion returned 8, version= Jul 23 15:36:58.928 p2340 t2094 INFO aninsthelper 1668 VA Driver needs to be installed/upgraded Jul 23 15:36:58.928 p2340 t2094 INFO aninsthelper 712 ANVaInstall enter Jul 23 15:36:58.928 p2340 t2094 INFO aninsthelper 597 GetServiceInfPath return C:\Program Files\Aruba Networks\Virtual Internet Agent\\arubavnic.inf Jul 23 15:36:58.956 p2340 t2094 INFO anvainstall 31 InfPath C:\Program Files\Aruba Networks\Virtual Internet Agent\arubavnic.inf Jul 23 15:36:59.592 p2340 t2094 ERROR anvainstall 58 UpdateFn failed! Jul 23 15:36:59.592 p2340 t2094 TRACE anvainstall 70 cmdUpdate return 2 Jul 23 15:36:59.592 p2340 t2094 INFO aninsthelper 785 cmdUpdate returned 2 Jul 23 15:36:59.592 p2340 t2094 INFO aninsthelper 809 ANVAInstall return -1 Jul 23 15:36:59.592 p2340 t2094 INFO aninsthelper 1691 ANVAInstall ret -1 Jul 23 15:36:59.592 p2340 t2094 ERROR aninsthelper 1699 ANVAInstall error -1 Jul 23 15:36:59.592 p2340 t2094 DEBUG logger 1118 OS Major version = 6 Minor Version = 0 Jul 23 15:36:59.602 p2340 t2094 INFO ancredinst 194 Uninstalled credential provider Jul 23 15:36:59.602 p2340 t2094 INFO aninsthelper 1861 Deleting Stale shortcuts.. Jul 23 15:36:59.610 p2340 t2094 INFO aninsthelper 1868 Deleting C:\ProgramData\Microsoft\Windows\Start Menu\Programs\Aruba Networks\Virtual Internet Agent.lnk Jul 23 15:36:59.611 p2340 t2094 INFO aninsthelper 1874 Deleting C:\Users\Public\Desktop\Virtual Internet Agent.lnk Jul 23 15:36:59.611 p2340 t2094 INFO aninsthelper 1877 AN_MSI_Install return -1 Jul 23 15:36:59.611 p2340 t1574 INFO aninsthelper 1612 Install thread returned -1 ****************************************************************************** Product : VIA Company : Aruba Networks Process : aninst Product Version : 3.4.0.0.1904150 Filter Driver Version : 1.00.00.0F VPN Adapter Version : 8.4.0.0 ****************************************************************************** Jul 23 15:42:43.327 p4592 t3910 INFO andiag 301 -------------Current Computer System Settings ------------------ Jul 23 15:42:43.328 p4592 t3910 INFO andiag 309 Microsoft Windows Vista Business Edition, 64-bit Service Pack is Build number is 6000 Jul 23 15:42:43.328 p4592 t3910 INFO andiag 327 System Name is JORGEFTDLAB has 4 Number of Processors of type x8664 of Architecture Type Jul 23 15:42:43.328 p4592 t3910 INFO andiag 350 Logged On User Name is SYSTEM Jul 23 15:42:43.328 p4592 t3910 INFO andiag 414 -------------Current Patches on System ------------------ Jul 23 15:42:43.328 p4592 t3910 INFO andiag 482 ANPrintQFE Jul 23 15:42:43.328 p4592 t3910 INFO aninsthelper 1563 AN_MSI_Install called from Installer Jul 23 15:42:43.328 p4592 t3910 ERROR aninsthelper 394 unabel to get the Adapter ((null)), close and exit 0 Jul 23 15:42:43.345 p4592 t3910 INFO aninsthelper 1583 Waiting for install thread Jul 23 15:42:43.345 p4592 t229c INFO aninsthelper 1631 AN_MSI_Install enter Jul 23 15:42:43.345 p4592 t229c TRACE aninsthelper 2652 Font Path (null) Jul 23 15:42:43.345 p4592 t229c INFO aninsthelper 2658 Source font path C:\Program Files\Aruba Networks\Virtual Internet Agent\\arubavia.ttf Jul 23 15:42:43.345 p4592 t229c INFO aninsthelper 2659 Dest Font path C:\WINDOWS\Fonts\arubavia.ttf Jul 23 15:42:43.352 p4592 t229c INFO aninsthelper 2661 ANInstallArubaVIAFont: copy C:\Program Files\Aruba Networks\Virtual Internet Agent\\arubavia.ttf to C:\WINDOWS\Fonts\arubavia.ttf Jul 23 15:42:43.353 p4592 t229c INFO aninsthelper 2666 Key is SOFTWARE\Microsoft\Windows NT\CurrentVersion\Fonts 0 Jul 23 15:42:43.353 p4592 t229c INFO aninsthelper 2670 Set font Key sucessfully Jul 23 15:42:43.353 p4592 t229c INFO aninsthelper 2675 ANInstallArubaVIAFont return 0 Jul 23 15:42:43.353 p4592 t229c INFO aninsthelper 1647 C:\WINDOWS\system32\aninsthelper.dll Jul 23 15:42:43.353 p4592 t229c INFO aninsthelper 1648 C:\Program Files\Aruba Networks\Virtual Internet Agent\\aninsthelper.dll Jul 23 15:42:43.354 p4592 t229c INFO aninsthelper 1650 AN_MSI_Install: copy C:\Program Files\Aruba Networks\Virtual Internet Agent\\aninsthelper.dll to C:\WINDOWS\system32\aninsthelper.dll Jul 23 15:42:43.356 p4592 t229c INFO ancredinst 128 Installed credential provider Jul 23 15:42:43.356 p4592 t229c INFO aninsthelper 1658 ANCredInstall Done succesfully Jul 23 15:42:43.357 p4592 t229c ERROR aninsthelper 394 unabel to get the Adapter ((null)), close and exit 0 Jul 23 15:42:43.357 p4592 t229c INFO aninsthelper 1665 ANGetVADriverVersion returned 8, version= Jul 23 15:42:43.357 p4592 t229c INFO aninsthelper 1668 VA Driver needs to be installed/upgraded Jul 23 15:42:43.357 p4592 t229c INFO aninsthelper 712 ANVaInstall enter Jul 23 15:42:43.357 p4592 t229c INFO aninsthelper 597 GetServiceInfPath return C:\Program Files\Aruba Networks\Virtual Internet Agent\\arubavnic.inf Jul 23 15:42:43.367 p4592 t229c INFO anvainstall 31 InfPath C:\Program Files\Aruba Networks\Virtual Internet Agent\arubavnic.inf Jul 23 15:42:43.891 p4592 t229c ERROR anvainstall 58 UpdateFn failed! Jul 23 15:42:43.891 p4592 t229c TRACE anvainstall 70 cmdUpdate return 2 Jul 23 15:42:43.891 p4592 t229c INFO aninsthelper 785 cmdUpdate returned 2 Jul 23 15:42:43.891 p4592 t229c INFO aninsthelper 809 ANVAInstall return -1 Jul 23 15:42:43.891 p4592 t229c INFO aninsthelper 1691 ANVAInstall ret -1 Jul 23 15:42:43.892 p4592 t229c ERROR aninsthelper 1699 ANVAInstall error -1 Jul 23 15:42:43.892 p4592 t229c DEBUG logger 1118 OS Major version = 6 Minor Version = 0 Jul 23 15:42:43.905 p4592 t229c INFO ancredinst 194 Uninstalled credential provider Jul 23 15:42:43.905 p4592 t229c INFO aninsthelper 1861 Deleting Stale shortcuts.. Jul 23 15:42:43.911 p4592 t229c INFO aninsthelper 1868 Deleting C:\ProgramData\Microsoft\Windows\Start Menu\Programs\Aruba Networks\Virtual Internet Agent.lnk Jul 23 15:42:43.913 p4592 t229c INFO aninsthelper 1874 Deleting C:\Users\Public\Desktop\Virtual Internet Agent.lnk Jul 23 15:42:43.913 p4592 t229c INFO aninsthelper 1877 AN_MSI_Install return -1 Jul 23 15:42:43.913 p4592 t3910 INFO aninsthelper 1612 Install thread returned -1 ****************************************************************************** Product : VIA Company : Aruba Networks Process : aninst Product Version : 3.4.0.0.1904150 Filter Driver Version : 1.00.00.0F VPN Adapter Version : 8.4.0.0 ****************************************************************************** Jul 23 15:45:07.074 p1372 t3a0c INFO andiag 301 -------------Current Computer System Settings ------------------ Jul 23 15:45:07.074 p1372 t3a0c INFO andiag 309 Microsoft Windows Vista Business Edition, 64-bit Service Pack is Build number is 6000 Jul 23 15:45:07.074 p1372 t3a0c INFO andiag 327 System Name is JORGEFTDLAB has 4 Number of Processors of type x8664 of Architecture Type Jul 23 15:45:07.074 p1372 t3a0c INFO andiag 350 Logged On User Name is SYSTEM Jul 23 15:45:07.074 p1372 t3a0c INFO andiag 414 -------------Current Patches on System ------------------ Jul 23 15:45:07.074 p1372 t3a0c INFO andiag 482 ANPrintQFE Jul 23 15:45:07.075 p1372 t3a0c INFO aninsthelper 1563 AN_MSI_Install called from Installer Jul 23 15:45:07.075 p1372 t3a0c ERROR aninsthelper 394 unabel to get the Adapter ((null)), close and exit 0 Jul 23 15:45:07.093 p1372 t3a0c INFO aninsthelper 1583 Waiting for install thread Jul 23 15:45:07.093 p1372 t15a8 INFO aninsthelper 1631 AN_MSI_Install enter Jul 23 15:45:07.093 p1372 t15a8 TRACE aninsthelper 2652 Font Path (null) Jul 23 15:45:07.093 p1372 t15a8 INFO aninsthelper 2658 Source font path C:\Program Files\Aruba Networks\Virtual Internet Agent\\arubavia.ttf Jul 23 15:45:07.093 p1372 t15a8 INFO aninsthelper 2659 Dest Font path C:\WINDOWS\Fonts\arubavia.ttf Jul 23 15:45:07.096 p1372 t15a8 INFO aninsthelper 2661 ANInstallArubaVIAFont: copy C:\Program Files\Aruba Networks\Virtual Internet Agent\\arubavia.ttf to C:\WINDOWS\Fonts\arubavia.ttf Jul 23 15:45:07.096 p1372 t15a8 INFO aninsthelper 2666 Key is SOFTWARE\Microsoft\Windows NT\CurrentVersion\Fonts 0 Jul 23 15:45:07.096 p1372 t15a8 INFO aninsthelper 2670 Set font Key sucessfully Jul 23 15:45:07.096 p1372 t15a8 INFO aninsthelper 2675 ANInstallArubaVIAFont return 0 Jul 23 15:45:07.096 p1372 t15a8 INFO aninsthelper 1647 C:\WINDOWS\system32\aninsthelper.dll Jul 23 15:45:07.096 p1372 t15a8 INFO aninsthelper 1648 C:\Program Files\Aruba Networks\Virtual Internet Agent\\aninsthelper.dll Jul 23 15:45:07.097 p1372 t15a8 INFO aninsthelper 1650 AN_MSI_Install: copy C:\Program Files\Aruba Networks\Virtual Internet Agent\\aninsthelper.dll to C:\WINDOWS\system32\aninsthelper.dll Jul 23 15:45:07.101 p1372 t15a8 INFO ancredinst 128 Installed credential provider Jul 23 15:45:07.101 p1372 t15a8 INFO aninsthelper 1658 ANCredInstall Done succesfully Jul 23 15:45:07.101 p1372 t15a8 ERROR aninsthelper 394 unabel to get the Adapter ((null)), close and exit 0 Jul 23 15:45:07.101 p1372 t15a8 INFO aninsthelper 1665 ANGetVADriverVersion returned 8, version= Jul 23 15:45:07.101 p1372 t15a8 INFO aninsthelper 1668 VA Driver needs to be installed/upgraded Jul 23 15:45:07.101 p1372 t15a8 INFO aninsthelper 712 ANVaInstall enter Jul 23 15:45:07.101 p1372 t15a8 INFO aninsthelper 597 GetServiceInfPath return C:\Program Files\Aruba Networks\Virtual Internet Agent\\arubavnic.inf Jul 23 15:45:07.107 p1372 t15a8 INFO anvainstall 31 InfPath C:\Program Files\Aruba Networks\Virtual Internet Agent\arubavnic.inf Jul 23 15:45:07.499 p1372 t15a8 ERROR anvainstall 58 UpdateFn failed! Jul 23 15:45:07.499 p1372 t15a8 TRACE anvainstall 70 cmdUpdate return 2 Jul 23 15:45:07.499 p1372 t15a8 INFO aninsthelper 785 cmdUpdate returned 2 Jul 23 15:45:07.499 p1372 t15a8 INFO aninsthelper 809 ANVAInstall return -1 Jul 23 15:45:07.499 p1372 t15a8 INFO aninsthelper 1691 ANVAInstall ret -1 Jul 23 15:45:07.499 p1372 t15a8 ERROR aninsthelper 1699 ANVAInstall error -1 Jul 23 15:45:07.500 p1372 t15a8 DEBUG logger 1118 OS Major version = 6 Minor Version = 0 Jul 23 15:45:07.503 p1372 t15a8 INFO ancredinst 194 Uninstalled credential provider Jul 23 15:45:07.503 p1372 t15a8 INFO aninsthelper 1861 Deleting Stale shortcuts.. Jul 23 15:45:07.511 p1372 t15a8 INFO aninsthelper 1868 Deleting C:\ProgramData\Microsoft\Windows\Start Menu\Programs\Aruba Networks\Virtual Internet Agent.lnk Jul 23 15:45:07.512 p1372 t15a8 INFO aninsthelper 1874 Deleting C:\Users\Public\Desktop\Virtual Internet Agent.lnk Jul 23 15:45:07.512 p1372 t15a8 INFO aninsthelper 1877 AN_MSI_Install return -1 Jul 23 15:45:07.512 p1372 t3a0c INFO aninsthelper 1612 Install thread returned -1 ****************************************************************************** Product : VIA Company : Aruba Networks Process : aninst Product Version : 3.4.0.0.1904150 Filter Driver Version : 1.00.00.0F VPN Adapter Version : 8.4.0.0 ****************************************************************************** Jul 23 15:47:23.676 p10800 t3020 INFO andiag 301 -------------Current Computer System Settings ------------------ Jul 23 15:47:23.676 p10800 t3020 INFO andiag 309 Microsoft Windows Vista Business Edition, 64-bit Service Pack is Build number is 6000 Jul 23 15:47:23.676 p10800 t3020 INFO andiag 327 System Name is JORGEFTDLAB has 4 Number of Processors of type x8664 of Architecture Type Jul 23 15:47:23.676 p10800 t3020 INFO andiag 350 Logged On User Name is SYSTEM Jul 23 15:47:23.676 p10800 t3020 INFO andiag 414 -------------Current Patches on System ------------------ Jul 23 15:47:23.677 p10800 t3020 INFO andiag 482 ANPrintQFE Jul 23 15:47:23.677 p10800 t3020 INFO aninsthelper 1563 AN_MSI_Install called from Installer Jul 23 15:47:23.678 p10800 t3020 ERROR aninsthelper 394 unabel to get the Adapter ((null)), close and exit 0 Jul 23 15:47:23.696 p10800 t3020 INFO aninsthelper 1583 Waiting for install thread Jul 23 15:47:23.696 p10800 t684 INFO aninsthelper 1631 AN_MSI_Install enter Jul 23 15:47:23.697 p10800 t684 TRACE aninsthelper 2652 Font Path (null) Jul 23 15:47:23.697 p10800 t684 INFO aninsthelper 2658 Source font path C:\Program Files\Aruba Networks\Virtual Internet Agent\\arubavia.ttf Jul 23 15:47:23.697 p10800 t684 INFO aninsthelper 2659 Dest Font path C:\WINDOWS\Fonts\arubavia.ttf Jul 23 15:47:23.700 p10800 t684 INFO aninsthelper 2661 ANInstallArubaVIAFont: copy C:\Program Files\Aruba Networks\Virtual Internet Agent\\arubavia.ttf to C:\WINDOWS\Fonts\arubavia.ttf Jul 23 15:47:23.700 p10800 t684 INFO aninsthelper 2666 Key is SOFTWARE\Microsoft\Windows NT\CurrentVersion\Fonts 0 Jul 23 15:47:23.700 p10800 t684 INFO aninsthelper 2670 Set font Key sucessfully Jul 23 15:47:23.700 p10800 t684 INFO aninsthelper 2675 ANInstallArubaVIAFont return 0 Jul 23 15:47:23.700 p10800 t684 INFO aninsthelper 1647 C:\WINDOWS\system32\aninsthelper.dll Jul 23 15:47:23.700 p10800 t684 INFO aninsthelper 1648 C:\Program Files\Aruba Networks\Virtual Internet Agent\\aninsthelper.dll Jul 23 15:47:23.701 p10800 t684 INFO aninsthelper 1650 AN_MSI_Install: copy C:\Program Files\Aruba Networks\Virtual Internet Agent\\aninsthelper.dll to C:\WINDOWS\system32\aninsthelper.dll Jul 23 15:47:23.704 p10800 t684 INFO ancredinst 128 Installed credential provider Jul 23 15:47:23.704 p10800 t684 INFO aninsthelper 1658 ANCredInstall Done succesfully Jul 23 15:47:23.704 p10800 t684 ERROR aninsthelper 394 unabel to get the Adapter ((null)), close and exit 0 Jul 23 15:47:23.704 p10800 t684 INFO aninsthelper 1665 ANGetVADriverVersion returned 8, version= Jul 23 15:47:23.704 p10800 t684 INFO aninsthelper 1668 VA Driver needs to be installed/upgraded Jul 23 15:47:23.705 p10800 t684 INFO aninsthelper 712 ANVaInstall enter Jul 23 15:47:23.705 p10800 t684 INFO aninsthelper 597 GetServiceInfPath return C:\Program Files\Aruba Networks\Virtual Internet Agent\\arubavnic.inf Jul 23 15:47:23.709 p10800 t684 INFO anvainstall 31 InfPath C:\Program Files\Aruba Networks\Virtual Internet Agent\arubavnic.inf Jul 23 15:47:24.164 p10800 t684 ERROR anvainstall 58 UpdateFn failed! Jul 23 15:47:24.165 p10800 t684 TRACE anvainstall 70 cmdUpdate return 2 Jul 23 15:47:24.165 p10800 t684 INFO aninsthelper 785 cmdUpdate returned 2 Jul 23 15:47:24.165 p10800 t684 INFO aninsthelper 809 ANVAInstall return -1 Jul 23 15:47:24.165 p10800 t684 INFO aninsthelper 1691 ANVAInstall ret -1 Jul 23 15:47:24.165 p10800 t684 ERROR aninsthelper 1699 ANVAInstall error -1 Jul 23 15:47:24.165 p10800 t684 DEBUG logger 1118 OS Major version = 6 Minor Version = 0 Jul 23 15:47:24.169 p10800 t684 INFO ancredinst 194 Uninstalled credential provider Jul 23 15:47:24.169 p10800 t684 INFO aninsthelper 1861 Deleting Stale shortcuts.. Jul 23 15:47:24.176 p10800 t684 INFO aninsthelper 1868 Deleting C:\ProgramData\Microsoft\Windows\Start Menu\Programs\Aruba Networks\Virtual Internet Agent.lnk Jul 23 15:47:24.177 p10800 t684 INFO aninsthelper 1874 Deleting C:\Users\Public\Desktop\Virtual Internet Agent.lnk Jul 23 15:47:24.178 p10800 t684 INFO aninsthelper 1877 AN_MSI_Install return -1 Jul 23 15:47:24.178 p10800 t3020 INFO aninsthelper 1612 Install thread returned -1 ****************************************************************************** Product : VIA Company : Aruba Networks Process : aninst Product Version : 3.4.0.0.1904150 Filter Driver Version : 1.00.00.0F VPN Adapter Version : 8.4.0.0 ****************************************************************************** Jul 23 15:48:01.116 p1928 t8a0 INFO andiag 301 -------------Current Computer System Settings ------------------ Jul 23 15:48:01.116 p1928 t8a0 INFO andiag 309 Microsoft Windows Vista Business Edition, 64-bit Service Pack is Build number is 6000 Jul 23 15:48:01.116 p1928 t8a0 INFO andiag 327 System Name is JORGEFTDLAB has 4 Number of Processors of type x8664 of Architecture Type Jul 23 15:48:01.116 p1928 t8a0 INFO andiag 350 Logged On User Name is SYSTEM Jul 23 15:48:01.116 p1928 t8a0 INFO andiag 414 -------------Current Patches on System ------------------ Jul 23 15:48:01.116 p1928 t8a0 INFO andiag 482 ANPrintQFE Jul 23 15:48:01.116 p1928 t8a0 INFO aninsthelper 1563 AN_MSI_Install called from Installer Jul 23 15:48:01.117 p1928 t8a0 ERROR aninsthelper 394 unabel to get the Adapter ((null)), close and exit 0 Jul 23 15:48:01.135 p1928 t8a0 INFO aninsthelper 1583 Waiting for install thread Jul 23 15:48:01.135 p1928 t31bc INFO aninsthelper 1631 AN_MSI_Install enter Jul 23 15:48:01.136 p1928 t31bc TRACE aninsthelper 2652 Font Path (null) Jul 23 15:48:01.136 p1928 t31bc INFO aninsthelper 2658 Source font path C:\Program Files\Aruba Networks\Virtual Internet Agent\\arubavia.ttf Jul 23 15:48:01.136 p1928 t31bc INFO aninsthelper 2659 Dest Font path C:\WINDOWS\Fonts\arubavia.ttf Jul 23 15:48:01.137 p1928 t31bc INFO aninsthelper 2661 ANInstallArubaVIAFont: copy C:\Program Files\Aruba Networks\Virtual Internet Agent\\arubavia.ttf to C:\WINDOWS\Fonts\arubavia.ttf Jul 23 15:48:01.137 p1928 t31bc INFO aninsthelper 2666 Key is SOFTWARE\Microsoft\Windows NT\CurrentVersion\Fonts 0 Jul 23 15:48:01.137 p1928 t31bc INFO aninsthelper 2670 Set font Key sucessfully Jul 23 15:48:01.138 p1928 t31bc INFO aninsthelper 2675 ANInstallArubaVIAFont return 0 Jul 23 15:48:01.138 p1928 t31bc INFO aninsthelper 1647 C:\WINDOWS\system32\aninsthelper.dll Jul 23 15:48:01.138 p1928 t31bc INFO aninsthelper 1648 C:\Program Files\Aruba Networks\Virtual Internet Agent\\aninsthelper.dll Jul 23 15:48:01.139 p1928 t31bc INFO aninsthelper 1650 AN_MSI_Install: copy C:\Program Files\Aruba Networks\Virtual Internet Agent\\aninsthelper.dll to C:\WINDOWS\system32\aninsthelper.dll Jul 23 15:48:01.141 p1928 t31bc INFO ancredinst 128 Installed credential provider Jul 23 15:48:01.141 p1928 t31bc INFO aninsthelper 1658 ANCredInstall Done succesfully Jul 23 15:48:01.141 p1928 t31bc ERROR aninsthelper 394 unabel to get the Adapter ((null)), close and exit 0 Jul 23 15:48:01.141 p1928 t31bc INFO aninsthelper 1665 ANGetVADriverVersion returned 8, version= Jul 23 15:48:01.141 p1928 t31bc INFO aninsthelper 1668 VA Driver needs to be installed/upgraded Jul 23 15:48:01.141 p1928 t31bc INFO aninsthelper 712 ANVaInstall enter Jul 23 15:48:01.141 p1928 t31bc INFO aninsthelper 597 GetServiceInfPath return C:\Program Files\Aruba Networks\Virtual Internet Agent\\arubavnic.inf Jul 23 15:48:01.147 p1928 t31bc INFO anvainstall 31 InfPath C:\Program Files\Aruba Networks\Virtual Internet Agent\arubavnic.inf Jul 23 15:48:01.506 p1928 t31bc ERROR anvainstall 58 UpdateFn failed! Jul 23 15:48:01.506 p1928 t31bc TRACE anvainstall 70 cmdUpdate return 2 Jul 23 15:48:01.506 p1928 t31bc INFO aninsthelper 785 cmdUpdate returned 2 Jul 23 15:48:01.506 p1928 t31bc INFO aninsthelper 809 ANVAInstall return -1 Jul 23 15:48:01.506 p1928 t31bc INFO aninsthelper 1691 ANVAInstall ret -1 Jul 23 15:48:01.506 p1928 t31bc ERROR aninsthelper 1699 ANVAInstall error -1 Jul 23 15:48:01.506 p1928 t31bc DEBUG logger 1118 OS Major version = 6 Minor Version = 0 Jul 23 15:48:01.511 p1928 t31bc INFO ancredinst 194 Uninstalled credential provider Jul 23 15:48:01.511 p1928 t31bc INFO aninsthelper 1861 Deleting Stale shortcuts.. Jul 23 15:48:01.520 p1928 t31bc INFO aninsthelper 1868 Deleting C:\ProgramData\Microsoft\Windows\Start Menu\Programs\Aruba Networks\Virtual Internet Agent.lnk Jul 23 15:48:01.521 p1928 t31bc INFO aninsthelper 1874 Deleting C:\Users\Public\Desktop\Virtual Internet Agent.lnk Jul 23 15:48:01.521 p1928 t31bc INFO aninsthelper 1877 AN_MSI_Install return -1 Jul 23 15:48:01.521 p1928 t8a0 INFO aninsthelper 1612 Install thread returned -1 ****************************************************************************** Product : VIA Company : Aruba Networks Process : aninst Product Version : 3.4.0.0.1904150 Filter Driver Version : 1.00.00.0F VPN Adapter Version : 8.4.0.0 ****************************************************************************** Jul 23 15:58:46.196 p12176 tee0 INFO andiag 301 -------------Current Computer System Settings ------------------ Jul 23 15:58:46.196 p12176 tee0 INFO andiag 309 Microsoft Windows Vista Business Edition, 64-bit Service Pack is Build number is 6000 Jul 23 15:58:46.196 p12176 tee0 INFO andiag 327 System Name is JORGEFTDLAB has 4 Number of Processors of type x8664 of Architecture Type Jul 23 15:58:46.196 p12176 tee0 INFO andiag 350 Logged On User Name is SYSTEM Jul 23 15:58:46.196 p12176 tee0 INFO andiag 414 -------------Current Patches on System ------------------ Jul 23 15:58:46.196 p12176 tee0 INFO andiag 482 ANPrintQFE Jul 23 15:58:46.198 p12176 tee0 INFO aninsthelper 1563 AN_MSI_Install called from Installer Jul 23 15:58:46.199 p12176 tee0 ERROR aninsthelper 394 unabel to get the Adapter ((null)), close and exit 0 Jul 23 15:58:46.214 p12176 tee0 INFO aninsthelper 1583 Waiting for install thread Jul 23 15:58:46.214 p12176 t24bc INFO aninsthelper 1631 AN_MSI_Install enter Jul 23 15:58:46.214 p12176 t24bc TRACE aninsthelper 2652 Font Path (null) Jul 23 15:58:46.214 p12176 t24bc INFO aninsthelper 2658 Source font path C:\Program Files\Aruba Networks\Virtual Internet Agent\\arubavia.ttf Jul 23 15:58:46.214 p12176 t24bc INFO aninsthelper 2659 Dest Font path C:\WINDOWS\Fonts\arubavia.ttf Jul 23 15:58:46.217 p12176 t24bc INFO aninsthelper 2661 ANInstallArubaVIAFont: copy C:\Program Files\Aruba Networks\Virtual Internet Agent\\arubavia.ttf to C:\WINDOWS\Fonts\arubavia.ttf Jul 23 15:58:46.217 p12176 t24bc INFO aninsthelper 2666 Key is SOFTWARE\Microsoft\Windows NT\CurrentVersion\Fonts 0 Jul 23 15:58:46.217 p12176 t24bc INFO aninsthelper 2670 Set font Key sucessfully Jul 23 15:58:46.217 p12176 t24bc INFO aninsthelper 2675 ANInstallArubaVIAFont return 0 Jul 23 15:58:46.217 p12176 t24bc INFO aninsthelper 1647 C:\WINDOWS\system32\aninsthelper.dll Jul 23 15:58:46.217 p12176 t24bc INFO aninsthelper 1648 C:\Program Files\Aruba Networks\Virtual Internet Agent\\aninsthelper.dll Jul 23 15:58:46.218 p12176 t24bc INFO aninsthelper 1650 AN_MSI_Install: copy C:\Program Files\Aruba Networks\Virtual Internet Agent\\aninsthelper.dll to C:\WINDOWS\system32\aninsthelper.dll Jul 23 15:58:46.221 p12176 t24bc INFO ancredinst 128 Installed credential provider Jul 23 15:58:46.221 p12176 t24bc INFO aninsthelper 1658 ANCredInstall Done succesfully Jul 23 15:58:46.221 p12176 t24bc ERROR aninsthelper 394 unabel to get the Adapter ((null)), close and exit 0 Jul 23 15:58:46.221 p12176 t24bc INFO aninsthelper 1665 ANGetVADriverVersion returned 8, version= Jul 23 15:58:46.221 p12176 t24bc INFO aninsthelper 1668 VA Driver needs to be installed/upgraded Jul 23 15:58:46.221 p12176 t24bc INFO aninsthelper 712 ANVaInstall enter Jul 23 15:58:46.225 p12176 t24bc INFO aninsthelper 597 GetServiceInfPath return C:\Program Files\Aruba Networks\Virtual Internet Agent\\arubavnic.inf Jul 23 15:58:46.238 p12176 t24bc INFO anvainstall 31 InfPath C:\Program Files\Aruba Networks\Virtual Internet Agent\arubavnic.inf Jul 23 15:58:46.795 p12176 t24bc ERROR anvainstall 58 UpdateFn failed! Jul 23 15:58:46.795 p12176 t24bc TRACE anvainstall 70 cmdUpdate return 2 Jul 23 15:58:46.795 p12176 t24bc INFO aninsthelper 785 cmdUpdate returned 2 Jul 23 15:58:46.795 p12176 t24bc INFO aninsthelper 809 ANVAInstall return -1 Jul 23 15:58:46.795 p12176 t24bc INFO aninsthelper 1691 ANVAInstall ret -1 Jul 23 15:58:46.795 p12176 t24bc ERROR aninsthelper 1699 ANVAInstall error -1 Jul 23 15:58:46.795 p12176 t24bc DEBUG logger 1118 OS Major version = 6 Minor Version = 0 Jul 23 15:58:46.807 p12176 t24bc INFO ancredinst 194 Uninstalled credential provider Jul 23 15:58:46.807 p12176 t24bc INFO aninsthelper 1861 Deleting Stale shortcuts.. Jul 23 15:58:46.816 p12176 t24bc INFO aninsthelper 1868 Deleting C:\ProgramData\Microsoft\Windows\Start Menu\Programs\Aruba Networks\Virtual Internet Agent.lnk Jul 23 15:58:46.818 p12176 t24bc INFO aninsthelper 1874 Deleting C:\Users\Public\Desktop\Virtual Internet Agent.lnk Jul 23 15:58:46.818 p12176 t24bc INFO aninsthelper 1877 AN_MSI_Install return -1 Jul 23 15:58:46.818 p12176 tee0 INFO aninsthelper 1612 Install thread returned -1 ****************************************************************************** Product : VIA Company : Aruba Networks Process : aninst Product Version : 3.4.0.0.1904150 Filter Driver Version : 1.00.00.0F VPN Adapter Version : 8.4.0.0 ****************************************************************************** Jul 24 08:22:31.009 p7972 t3d10 INFO andiag 301 -------------Current Computer System Settings ------------------ Jul 24 08:22:31.010 p7972 t3d10 INFO andiag 309 Microsoft Windows Vista Business Edition, 64-bit Service Pack is Build number is 6000 Jul 24 08:22:31.010 p7972 t3d10 INFO andiag 327 System Name is JORGEFTDLAB has 4 Number of Processors of type x8664 of Architecture Type Jul 24 08:22:31.010 p7972 t3d10 INFO andiag 350 Logged On User Name is SYSTEM Jul 24 08:22:31.010 p7972 t3d10 INFO andiag 414 -------------Current Patches on System ------------------ Jul 24 08:22:31.010 p7972 t3d10 INFO andiag 482 ANPrintQFE Jul 24 08:22:31.010 p7972 t3d10 INFO aninsthelper 1563 AN_MSI_Install called from Installer Jul 24 08:22:31.011 p7972 t3d10 ERROR aninsthelper 394 unabel to get the Adapter ((null)), close and exit 0 Jul 24 08:22:31.034 p7972 t3d10 INFO aninsthelper 1583 Waiting for install thread Jul 24 08:22:31.034 p7972 t3f70 INFO aninsthelper 1631 AN_MSI_Install enter Jul 24 08:22:31.034 p7972 t3f70 TRACE aninsthelper 2652 Font Path (null) Jul 24 08:22:31.034 p7972 t3f70 INFO aninsthelper 2658 Source font path C:\Program Files\Aruba Networks\Virtual Internet Agent\\arubavia.ttf Jul 24 08:22:31.034 p7972 t3f70 INFO aninsthelper 2659 Dest Font path C:\WINDOWS\Fonts\arubavia.ttf Jul 24 08:22:31.038 p7972 t3f70 INFO aninsthelper 2661 ANInstallArubaVIAFont: copy C:\Program Files\Aruba Networks\Virtual Internet Agent\\arubavia.ttf to C:\WINDOWS\Fonts\arubavia.ttf Jul 24 08:22:31.039 p7972 t3f70 INFO aninsthelper 2666 Key is SOFTWARE\Microsoft\Windows NT\CurrentVersion\Fonts 0 Jul 24 08:22:31.039 p7972 t3f70 INFO aninsthelper 2670 Set font Key sucessfully Jul 24 08:22:31.039 p7972 t3f70 INFO aninsthelper 2675 ANInstallArubaVIAFont return 0 Jul 24 08:22:31.039 p7972 t3f70 INFO aninsthelper 1647 C:\WINDOWS\system32\aninsthelper.dll Jul 24 08:22:31.039 p7972 t3f70 INFO aninsthelper 1648 C:\Program Files\Aruba Networks\Virtual Internet Agent\\aninsthelper.dll Jul 24 08:22:31.041 p7972 t3f70 INFO aninsthelper 1650 AN_MSI_Install: copy C:\Program Files\Aruba Networks\Virtual Internet Agent\\aninsthelper.dll to C:\WINDOWS\system32\aninsthelper.dll Jul 24 08:22:31.044 p7972 t3f70 INFO ancredinst 128 Installed credential provider Jul 24 08:22:31.044 p7972 t3f70 INFO aninsthelper 1658 ANCredInstall Done succesfully Jul 24 08:22:31.045 p7972 t3f70 ERROR aninsthelper 394 unabel to get the Adapter ((null)), close and exit 0 Jul 24 08:22:31.045 p7972 t3f70 INFO aninsthelper 1665 ANGetVADriverVersion returned 8, version= Jul 24 08:22:31.046 p7972 t3f70 INFO aninsthelper 1668 VA Driver needs to be installed/upgraded Jul 24 08:22:31.046 p7972 t3f70 INFO aninsthelper 712 ANVaInstall enter Jul 24 08:22:31.047 p7972 t3f70 INFO aninsthelper 597 GetServiceInfPath return C:\Program Files\Aruba Networks\Virtual Internet Agent\\arubavnic.inf Jul 24 08:22:31.060 p7972 t3f70 INFO anvainstall 31 InfPath C:\Program Files\Aruba Networks\Virtual Internet Agent\arubavnic.inf Jul 24 08:22:31.799 p7972 t3f70 ERROR anvainstall 58 UpdateFn failed! Jul 24 08:22:31.799 p7972 t3f70 TRACE anvainstall 70 cmdUpdate return 2 Jul 24 08:22:31.800 p7972 t3f70 INFO aninsthelper 785 cmdUpdate returned 2 Jul 24 08:22:31.800 p7972 t3f70 INFO aninsthelper 809 ANVAInstall return -1 Jul 24 08:22:31.800 p7972 t3f70 INFO aninsthelper 1691 ANVAInstall ret -1 Jul 24 08:22:31.800 p7972 t3f70 ERROR aninsthelper 1699 ANVAInstall error -1 Jul 24 08:22:31.800 p7972 t3f70 DEBUG logger 1118 OS Major version = 6 Minor Version = 0 Jul 24 08:22:31.810 p7972 t3f70 INFO ancredinst 194 Uninstalled credential provider Jul 24 08:22:31.810 p7972 t3f70 INFO aninsthelper 1861 Deleting Stale shortcuts.. Jul 24 08:22:31.822 p7972 t3f70 INFO aninsthelper 1868 Deleting C:\ProgramData\Microsoft\Windows\Start Menu\Programs\Aruba Networks\Virtual Internet Agent.lnk Jul 24 08:22:31.824 p7972 t3f70 INFO aninsthelper 1874 Deleting C:\Users\Public\Desktop\Virtual Internet Agent.lnk Jul 24 08:22:31.824 p7972 t3f70 INFO aninsthelper 1877 AN_MSI_Install return -1 Jul 24 08:22:31.824 p7972 t3d10 INFO aninsthelper 1612 Install thread returned -1 ****************************************************************************** Product : VIA Company : Aruba Networks Process : aninst Product Version : 3.4.0.0.1904150 Filter Driver Version : 1.00.00.0F VPN Adapter Version : 8.4.0.0 ****************************************************************************** Jul 24 08:22:44.899 p6952 t564 INFO andiag 301 -------------Current Computer System Settings ------------------ Jul 24 08:22:44.899 p6952 t564 INFO andiag 309 Microsoft Windows Vista Business Edition, 64-bit Service Pack is Build number is 6000 Jul 24 08:22:44.899 p6952 t564 INFO andiag 327 System Name is JORGEFTDLAB has 4 Number of Processors of type x8664 of Architecture Type Jul 24 08:22:44.899 p6952 t564 INFO andiag 350 Logged On User Name is TD_PC_Aruba Jul 24 08:22:44.899 p6952 t564 INFO andiag 414 -------------Current Patches on System ------------------ Jul 24 08:22:44.899 p6952 t564 INFO andiag 482 ANPrintQFE Jul 24 08:22:44.901 p6952 t564 TRACE aninsthelper 2051 AN_MSI_SendLogs enter Jul 24 08:22:44.901 p6952 t564 DEBUG logger 1118 OS Major version = 6 Minor Version = 0 Jul 24 08:22:44.909 p6952 t564 INFO andiag 301 -------------Current Computer System Settings ------------------ Jul 24 08:22:44.909 p6952 t564 INFO andiag 309 Microsoft Windows Vista Business Edition, 64-bit Service Pack is Build number is 6000 Jul 24 08:22:44.909 p6952 t564 INFO andiag 327 System Name is JORGEFTDLAB has 4 Number of Processors of type x8664 of Architecture Type Jul 24 08:22:44.909 p6952 t564 INFO andiag 350 Logged On User Name is TD_PC_Aruba Jul 24 08:22:44.909 p6952 t564 INFO andiag 414 -------------Current Patches on System ------------------ Jul 24 08:22:44.909 p6952 t564 INFO andiag 482 ANPrintQFE Jul 24 08:22:44.910 p6952 t564 INFO anzip 183 creating C:\ProgramData\Aruba Networks\VIA\VIA_TD_PC_Aruba_20190724_082244.zip Jul 24 08:22:44.910 p6952 t564 INFO anzip 194 First file name is ancred.txt Jul 24 08:22:44.937 p6952 t564 INFO anzip 209 Next file name is aninst.txt