ALE 2.0 Deployment and Troubleshooting Guide

By j.easley posted Apr 19, 2016 06:16 PM

  
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Feb 27, 2018 06:29 PM

Hi,

We are trying to deploy ALE with calibration mode, but something is going wrong with the NAO logger app.


After uploading the floorplan, drawing the paths and geofences, we have to use the Aruba NAO Logger app to collect measurements.

 

When completed, we must synchronise the app to upload the data collected.

 

This should generate one upload in the Aruba NAO Campus, and one PDB.

 

After I synchonise the measurements, my ALE NAO Campus identifies one upload, but with no survey logs, and there is no buttom of Generate PDB available. 

 

In the Upload History, we can find the file, but with an Error Message: MeasurementZipProcessor No logs found.

I've checked the ALE support guide and they say once you've synchonised the measurements you need to change the app from Learning Mode to Demo Mode, to generate a test PDB. When I try to change to demo mode, it says "Database generation failed" "No database available".

 

What might be happening?