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"Another upgrade is in progress" when trying to upgrade IAP-215

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  • 1.  "Another upgrade is in progress" when trying to upgrade IAP-215

    Posted Jun 12, 2015 06:23 PM

    I have a brand new deployment of 13 IAP-215's running 6.4.2.0-4.1.1.0_46028.  Anytime I try to do a firmware update I get the message, "Another upgrade is in progress"

     

    Even if I reboot all the AP's in the VC, I still get the error.



  • 2.  RE: "Another upgrade is in progress" when trying to upgrade IAP-215

    Posted Jun 12, 2015 10:05 PM
    We're they all the same version when you built the cluster?

    If you take just 1 IAP and try to upgrade it what happens?
    Have you looked through the system logs to see if there is something going on?


  • 3.  RE: "Another upgrade is in progress" when trying to upgrade IAP-215

    Posted Jun 13, 2015 03:01 AM

    Hi friend,

     

    Can you clarify couple of things here,

    1. Is it working setup ? ( in production)

    2. Are these managed by Airwave or central ?

     

    please clarify the above. also share the out put of "show log system" we can fix the issue.



  • 4.  RE: "Another upgrade is in progress" when trying to upgrade IAP-215
    Best Answer

    Posted Jun 16, 2015 06:55 PM

    I saw nothing the system logs whatsoever. However, I was able to resolve this by starting over.  

     

    I powered off all the radios but one.  Factory reset it and started from scratch.  From there everything worked fine after bringing the others up.

     

    Thanks for the suggestions.



  • 5.  RE: "Another upgrade is in progress" when trying to upgrade IAP-215

    Posted Aug 09, 2017 07:44 PM

    I've the same problem but i cannot shutdown all the other aps to solve this issue (i'm in a critical production environment).

     

    We've have an hibrid 205, 215 models with virtual controller (without airwave or arubacentral). Now we've the firmware 6.5.0.0-4.3.0.1_57133 and we have tried to upgrade to 6.5.1.0-4.3.1.2_58595, the output is "upgrade cannot proceed because of another upgrade in progress"

     

    With "show upgrade" command, the output is "upgrade in progress: no"

    status is image-ok in every ap

     

    I think that is a bug...

     

    Any idea?  thanks

     



  • 6.  RE: "Another upgrade is in progress" when trying to upgrade IAP-215

    Posted Aug 10, 2017 07:54 AM
    I've seen that before, your best bet and fastest way to fix this is to separate the clusters, upgrade them separately and join them back.

    Think of the upgrade being "stuck". One of your mixed model APs is not fully upgraded.

    If you know the IP address of each IAP, you can ssh into each of them and type the following:

    show version #which version the AP is on
    show image version #which version each partition has (see if your AP has been pushed the correct firmware)
    upgrade-image (then hit tab), you will see:

    * upgrade-image
    * upgrade-image2
    * upgrade-image2-no-reboot
    * upgrade-image2-no-switch-partition-reboot

    Try upgrading to the correct image, if there using the command above, if not, do the first step.


  • 7.  RE: "Another upgrade is in progress" when trying to upgrade IAP-215

    Posted Jan 22, 2018 10:51 PM

    Had the same issue after upgrading then trying to upgrade again.  I had to clear my browser cached files and then it worked.



  • 8.  RE: "Another upgrade is in progress" when trying to upgrade IAP-215

    Posted 19 days ago
    I ran into the same problem and was able to resolve it by switching from Chrome to MS Edge for my connection.  May be worth a try.

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    Eric Haug
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