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Airwave en GUI based management mismatch

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  • 1.  Airwave en GUI based management mismatch

    Posted Feb 20, 2019 01:07 PM

    Hello,

     

    I'm currently using Airwave en GUI based management for IAP's. 

     

    Unfortunatly I get a mismatch

    Change to VC configuration:	 
    wlan captive-portal 	 
     banner-text "Welcome to Guest Network" 	 
     terms-of-use "This network is not secure, and use is at your own risk" 	 
     use-policy "Please read terms and conditions before using Guest Network" 	 

    AirWave version 8.2.8.1

    IAP 6.5.4.10

     

    Does anyone know how to solve this?

     

    Regards,

     

    Rens

     



  • 2.  RE: Airwave en GUI based management mismatch

    Posted Feb 21, 2019 01:44 PM
    Do you have a screenshot of this issue?

    Thanks


  • 3.  RE: Airwave en GUI based management mismatch

    Posted Feb 25, 2019 03:06 AM

     

     

    1.PNG2.png

     



  • 4.  RE: Airwave en GUI based management mismatch

    Posted Mar 13, 2019 06:10 AM

    I have this exact same problem.  Did you end up fixing it?  If so, how?



  • 5.  RE: Airwave en GUI based management mismatch

    Posted Mar 18, 2019 06:33 AM

    Hello tallackn,

     

    Unfortunatly I haven't solved the issue. Today I've raised a ticket with Aruba about this issue

     

    Regards,

     

    Rens



  • 6.  RE: Airwave en GUI based management mismatch

    Posted Mar 18, 2019 01:59 PM
    I worked it out!!! Stupid HTML GUI is hard coded to send that internal captive portal setup the second you configure anything to do with captive portal. Even external captive portal.

    But if you are using external captive portal, you never turn on the internal one. Why would you?

    But the Instant is rejecting the internal captive portal config options if it is not turned on.

    Go turn on your internal captive portal (even tough you don’t use it) and the config will push through perfectly!

    So much time wasted because they don’t do robust regression testing. :(


  • 7.  RE: Airwave en GUI based management mismatch
    Best Answer

    Posted Mar 19, 2019 04:39 AM

    Hello tallackn,

    This customer didn't use the captive portal. Not the internal one or the external one. So why it showed no one knows.

     

    Anyhow Aruba TAC solved my issue with a remote session in which they changed some settings on the internal captive portal. They replaced the default texts by a dot (.) and maybe they enabled it. Don't know for sure.

     

    As you said "So much time wasted because they don’t do robust regression testing."

     

    Well atleast our mismatches are gone,

    Regards,

    Rens
     



  • 8.  RE: Airwave en GUI based management mismatch

    Posted Dec 22, 2020 10:56 AM

    I known its a old topic but today i spend a lot of time into the same issue in Airwave 8.2.12.0. After add an SSID with captive-portal for testing purpose i remove the SSID again and end-up in this "mismatch" issue. After editing the local captive-portal setting by enter a dot in the textfield the problem was solved. Thanks for sharing Rens!
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    Marcel Koedijk | MVP Expert 2020 | ACMP | ACCP | Ekahau ECSE
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