Controllerless Networks

last person joined: 3 hours ago 

Aruba Instant Wi-Fi: Meet the controllerless Wi-Fi solution that's easy to set-up, is loaded with security and smarts, and won't break your budget.
Expand all | Collapse all

Lost admin access after upgrade to 8.5.0.0

Jump to Best Answer
  • 1.  Lost admin access after upgrade to 8.5.0.0

    Posted Jun 10, 2019 12:53 PM

    Hello, community. I updated an IAP 215 from 6.4.2.6 to 8.5.0.0. Now, when I try to access the console or the web user interface, it does not accept any credentials. I did a factory reset but the problem persists.

     

    Any idea?

     

    Thank you.

     



  • 2.  RE: Lost admin access after upgrade to 8.5.0.0
    Best Answer

    Posted Jun 11, 2019 01:13 AM

    Please check the release notes, due to some legal requirements on using default passwords, a change was made in 8.5 that if the default admin/admin is still present, or a new AP is deployed in 8.5 and later, the serial of one of the APs in the VC must be used as the password when logging in and then changing the default password to something speific (not the serial and not 'admin). This would have happened to you if the password was still 'admin'

     



  • 3.  RE: Lost admin access after upgrade to 8.5.0.0

    Posted Jun 11, 2019 05:01 PM

    Thank you Jerrod,

     

    I used the serial number and it worked



  • 4.  RE: Lost admin access after upgrade to 8.5.0.0

    Posted Feb 14, 2020 05:15 AM

    I have iap 325 and use 8.0 version, but i cant login cli or web gui setmeup with admin/admin password ? do u have any advice ?

     



  • 5.  RE: Lost admin access after upgrade to 8.5.0.0

    Posted Feb 14, 2020 04:45 PM

    Have you tried the AP serial number as password?



  • 6.  RE: Lost admin access after upgrade to 8.5.0.0

    Posted 30 days ago
    Could you precise which form I have to use for the serial number ? Capital letter lowercase ?

    Thanks a lot.

    ------------------------------
    Jules Bvt
    ------------------------------