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Client Device Type NOFP

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  • 1.  Client Device Type NOFP

    Posted Jan 27, 2020 09:06 AM

    Hello everyone

     

    Does anybody know what Device Type "NOFP" means? Ik looks like some devices are not profiled correctly on Instant clusters (firmware 8.6.0.2).

     

    So far, I've seen apple devices and Nintendo Switch devices been tagged with "NOFP"

     

    Is there anything that could be done to prevent this?

     

    Kind regards

     

    Wouter



  • 2.  RE: Client Device Type NOFP

    EMPLOYEE
    Posted Feb 12, 2020 05:45 AM

    NOFP is displayed under certain cricumstances, if the device OS could not be profiled. It should though show "Unknown" IMHO.

     

    You would have to open a TAC case to get your specific case analyzed if that is an issue for you.



  • 3.  RE: Client Device Type NOFP

    Posted Feb 02, 2021 01:36 PM
    I've starting seeing this too after a recent upgrade to 8.6.0.6 firmware.
    I don't know what the NOFP devices are, yet, or what they were detected as previously.

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    Toby Setchfield
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    Original Message


  • 4.  RE: Client Device Type NOFP

    Posted Sep 12, 2021 11:56 PM
    Hi,
     is there further information about NOFP devices? 
     I have the same problem

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    [hao] [yang]
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    Original Message


  • 5.  RE: Client Device Type NOFP

    EMPLOYEE
    Posted Sep 13, 2021 12:52 AM
    NOFP are devices that IAP does not have finger print for
    see by upgrading to the latest version in 8.6.0.x resolves it.

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    Any opinions expressed here are solely my own and not necessarily that of Hewlett Packard Enterprise or Aruba.
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    Original Message


  • 6.  RE: Client Device Type NOFP

    Posted Sep 13, 2021 08:21 AM
    Thanks.  The lack of known fingerprint does make sense.
    Currenty it's some android tablet devices being seen as NOFP.

    We're already on 8.6.0.8-8.6.0.8_79369.  Do you know how 'latest' we need to be please?


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    Toby Setchfield
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    Original Message


  • 7.  RE: Client Device Type NOFP

    EMPLOYEE
    Posted Sep 13, 2021 11:41 AM
    8.6.0.13 is as latest as you can go at the moment (in the 8.6.0 release). There is also 8.7.x, 8.8, 8.9.. but you may try with 8.6.0.13 first, then better to open a TAC case if it still doesn't work, as the fingerprint may just be unknown at the moment.

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    Herman Robers
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    If you have urgent issues, always contact your Aruba partner, distributor, or Aruba TAC Support. Check https://www.arubanetworks.com/support-services/contact-support/ for how to contact Aruba TAC. Any opinions expressed here are solely my own and not necessarily that of Hewlett Packard Enterprise or Aruba Networks.

    In case your problem is solved, please invest the time to post a follow-up with the information on how you solved it. Others can benefit from that.
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    Original Message