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SSIDs are not broadcasted

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  • 1.  SSIDs are not broadcasted

    Posted May 31, 2021 10:41 AM
    Hello,

    I have configured properly SSID in the group context as well as the Virtual controller (country code). However The SSIDs are not broadcasted by default as it is supposed to be. The only way I have found to make the SSIDs broadcasting is by defining Zones per Access Points.
    Any ideas why this doesn't work as expected?


    Thanks & Best Regards,

    ------------------------------
    Sinda FKAIER
    ------------------------------


  • 2.  RE: SSIDs are not broadcasted

    Posted May 31, 2021 07:06 PM
    this is weird and not should be the case. what AP Model and instant firmware are you running?
    also share the output of "show ap allowed-channels"

    ------------------------------
    Any opinions expressed here are solely my own and not necessarily that of Hewlett Packard Enterprise or Aruba.
    ------------------------------



  • 3.  RE: SSIDs are not broadcasted

    Posted Jun 01, 2021 02:38 AM
    So, the IAPs model is 515, the firmware running is 8.7.1.3. I cannot show you the output of the command when the issue is occurring (at least not this week) but here's the output for a site where my colleague had the SSIDs broadcasted with no efforts and the output where I had to push Zones config:

    === Troubleshooting session started ===
    
    
    ===================================
    Output Time: 2021-06-01 06:36:54 UTC
    
    
    COMMAND=show ap allowed-channels
    
    Allowed Channels for AP Type 515 Country Code DE
    ------------------------------------------------
    PHY Type                   Allowed Channels
    --------                   ----------------
    802.11g (indoor)           1 2 3 4 5 6 7 8 9 10 11 12 13
    802.11a (indoor)           36 40 44 48 52 56 60 64 100 104 108 112 116 120 124 128 132 136 140 149 153 157 161 165
    802.11g (outdoor)          1 2 3 4 5 6 7 8 9 10 11 12 13
    802.11a (outdoor)          100 104 108 112 116 120 124 128 132 136 140 149 153 157 161 165
    802.11g 40MHz (indoor)     1-5 2-6 3-7 4-8 5-9 6-10 7-11 8-12 9-13
    802.11a 40MHz (indoor)     36-40 44-48 52-56 60-64 100-104 108-112 116-120 124-128 132-136 149-153 157-161
    802.11g 40MHz (outdoor)    1-5 2-6 3-7 4-8 5-9 6-10 7-11 8-12 9-13
    802.11a 40MHz (outdoor)    100-104 108-112 116-120 124-128 132-136 149-153 157-161
    802.11a 80MHz (indoor)     36-48 52-64 100-112 116-128 149-161
    802.11a 80MHz (outdoor)    100-112 116-128 149-161
    802.11a 160MHz (indoor)    36-64 100-128
    802.11a 160MHz (outdoor)   100-128
    802.11a (DFS)              52 56 60 64 100 104 108 112 116 120 124 128 132 136 140
    
    === Troubleshooting session completed ===




    === Troubleshooting session started ===
    
    
    ===================================
    Output Time: 2021-06-01 06:36:01 UTC
    
    
    COMMAND=show ap allowed-channels
    
    Allowed Channels for AP Type 515 Country Code MK
    ------------------------------------------------
    PHY Type                   Allowed Channels
    --------                   ----------------
    802.11g (indoor)           1 2 3 4 5 6 7 8 9 10 11 12 13
    802.11a (indoor)           36 40 44 48 52 56 60 64 100 104 108 112 116 120 124 128 132 136 140 149 153 157 161 165
    802.11g (outdoor)          1 2 3 4 5 6 7 8 9 10 11 12 13
    802.11a (outdoor)          100 104 108 112 116 120 124 128 132 136 140 149 153 157 161 165
    802.11g 40MHz (indoor)     1-5 2-6 3-7 4-8 5-9 6-10 7-11 8-12 9-13
    802.11a 40MHz (indoor)     36-40 44-48 52-56 60-64 100-104 108-112 116-120 124-128 132-136 149-153 157-161
    802.11g 40MHz (outdoor)    1-5 2-6 3-7 4-8 5-9 6-10 7-11 8-12 9-13
    802.11a 40MHz (outdoor)    100-104 108-112 116-120 124-128 132-136 149-153 157-161
    802.11a 80MHz (indoor)     36-48 52-64 100-112 116-128 149-161
    802.11a 80MHz (outdoor)    100-112 116-128 149-161
    802.11a 160MHz (indoor)    36-64 100-128
    802.11a 160MHz (outdoor)   100-128
    802.11a (DFS)              52 56 60 64 100 104 108 112 116 120 124 128 132 136 140
    
    === Troubleshooting session completed ===


    ------------------------------
    Sinda FKAIER
    ------------------------------



  • 4.  RE: SSIDs are not broadcasted

    Posted Jun 01, 2021 03:08 AM
    yeap, the  regulatory domains are different which might cause this.
    the first one is for DE and the second one that has issues is MK.
    I suggest changing the reg dom to DE and see. The allowed channels are exactly the same.

    ------------------------------
    Any opinions expressed here are solely my own and not necessarily that of Hewlett Packard Enterprise or Aruba.
    ------------------------------



  • 5.  RE: SSIDs are not broadcasted

    Posted Jun 01, 2021 08:58 AM
    Hello,

    It's not related to the vlan. The sites where it worked do not have a vlan config. 

    Thanks for your help.

    ------------------------------
    Sinda FKAIER
    ------------------------------



  • 6.  RE: SSIDs are not broadcasted

    Posted Jun 01, 2021 09:02 AM
    They are different because they are not from the same location. I have another DE site where I have the issue as well:

    === Troubleshooting session started ===
    
    
    ===================================
    Output Time: 2021-06-01 13:01:46 UTC
    
    
    COMMAND=show ap allowed-channels
    
    Allowed Channels for AP Type 515 Country Code DE
    ------------------------------------------------
    PHY Type                   Allowed Channels
    --------                   ----------------
    802.11g (indoor)           1 2 3 4 5 6 7 8 9 10 11 12 13
    802.11a (indoor)           36 40 44 48 52 56 60 64 100 104 108 112 116 120 124 128 132 136 140 149 153 157 161 165
    802.11g (outdoor)          1 2 3 4 5 6 7 8 9 10 11 12 13
    802.11a (outdoor)          100 104 108 112 116 120 124 128 132 136 140 149 153 157 161 165
    802.11g 40MHz (indoor)     1-5 2-6 3-7 4-8 5-9 6-10 7-11 8-12 9-13
    802.11a 40MHz (indoor)     36-40 44-48 52-56 60-64 100-104 108-112 116-120 124-128 132-136 149-153 157-161
    802.11g 40MHz (outdoor)    1-5 2-6 3-7 4-8 5-9 6-10 7-11 8-12 9-13
    802.11a 40MHz (outdoor)    100-104 108-112 116-120 124-128 132-136 149-153 157-161
    802.11a 80MHz (indoor)     36-48 52-64 100-112 116-128 149-161
    802.11a 80MHz (outdoor)    100-112 116-128 149-161
    802.11a 160MHz (indoor)    36-64 100-128
    802.11a 160MHz (outdoor)   100-128
    802.11a (DFS)              52 56 60 64 100 104 108 112 116 120 124 128 132 136 140
    
    === Troubleshooting session completed ===


    ------------------------------
    Sinda FKAIER
    ------------------------------



  • 7.  RE: SSIDs are not broadcasted

    Posted Jun 01, 2021 07:47 PM
    Then please open a TAC case to get to the bottom of the issue.

    ------------------------------
    Any opinions expressed here are solely my own and not necessarily that of Hewlett Packard Enterprise or Aruba.
    ------------------------------



  • 8.  RE: SSIDs are not broadcasted

    Posted Jun 01, 2021 03:54 AM
    maybe you should check the virtual-ap profile user's vlan . make it sure valid and controller should has the vlan ID.

    ------------------------------
    [hao] [yang]
    ------------------------------