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FB Messenger Call on Same Controller Campus being Dropped

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  • 1.  FB Messenger Call on Same Controller Campus being Dropped

    Posted Aug 05, 2021 09:59 PM
    Hi, any experiencing this Scenario

    Both Users are on the same Wireless Network Campus

    User1 calls User2 via FB Messenger, as per client the calls are being dropped

    I understand that both parties should be able to communicate via the FB Messenger not P2P on the same Wireless Network Campus.

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    Richard Benedict
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  • 2.  RE: FB Messenger Call on Same Controller Campus being Dropped

    Posted Aug 10, 2021 03:55 AM
    any thoughts on this?
    Original Message


  • 3.  RE: FB Messenger Call on Same Controller Campus being Dropped

    MVP EXPERT
    Posted Aug 10, 2021 04:00 AM
    There could be numerous reasons as to why this is failing and without any information on your deployment it will be a little difficult to troubleshoot. Have you reviewed the User Roles and ACL assigned to the client, is there any ACLs which may deny the traffic?  Do you have any inter-user traffic disabled on the VAP as well?

    If you run the command 'show datapath session | include [CLIENT IP]' and review the traffic and flags.

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    Craig Syme
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    Original Message