Controllerless Networks

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Smart TV internet issue when connected to aruba AP

  • 1.  Smart TV internet issue when connected to aruba AP

    Posted Dec 02, 2020 06:59 AM
    Hello All,

    We have a controllerless aruba instant IAP network consisted from 23 APs. Internet working fine on mobile phones and laptops, but when connecting a smarttv via wireless (using aruba aps), the tv connects successfully, but after like 10-15 minutes the tv losses internet connectivity but still it is connected to the ap. There is also a sound system that we connect it via wireless, facing the same problem. Something worth mentioning, that i viewed the ap which the tv is connected to, it shows high utilization ( about 80 %), knowing that only tv is connected to it.

    The aps are indoor AP-303 model , we have one AP-365 outdoor. Software version is ArubaInstant_Ursa_8.7.1.0_77203

    Hope somebody helps out with this.

    Thank you.

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    mohammad shamseddine
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  • 2.  RE: Smart TV internet issue when connected to aruba AP

    Posted Jan 03, 2021 10:55 PM
    when TV looses internet connectivity are you able to ping it on local network?

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    Luis Lopes
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  • 3.  RE: Smart TV internet issue when connected to aruba AP

    Posted Jan 07, 2021 05:09 AM
    Yes the TV is still reachable on the network

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    mohammad shamseddine
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  • 4.  RE: Smart TV internet issue when connected to aruba AP

    Posted Jan 07, 2021 05:35 AM
    Are you sure that you have only 1 DHCP server active into the network?

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    Luis Lopes
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