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AP-505 and Chromebooks

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  • 1.  AP-505 and Chromebooks

    Posted Jan 26, 2021 09:54 PM
    Hello!

    We are currently experiencing an issue, where a random set of Chromebooks (Lenovo and HP) are getting the error of "DHCP lookup failed" for roughly five minutes at a time before it can correctly pull an IP. I have worked with TAC on this and did not get far, so I am hoping that someone else has had this issue and possibly knows the fix..

    I have removed the broadcast filtering, disabled the throughput settings, removed the 2.4ghz radios, put the DHCP server on the same subnet, messed with the 802.11r/k options, and tried an open network, WPA2 and WPA3.

    Firmware - 8.6.0.6
    Model - AP-505

    Any thoughts on this would be appreciated!


  • 2.  RE: AP-505 and Chromebooks

    EMPLOYEE
    Posted Jan 26, 2021 11:32 PM
    we had a similar issue and we upgraded to 8.7.1.0 which fixed the issue.
    The current version is 8.7.1.1

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    Any opinions expressed here are solely my own and not necessarily that of Hewlett Packard Enterprise or Aruba.
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    Original Message