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md reboot automatically

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  • 1.  md reboot automatically

    Posted Jun 12, 2021 08:50 AM

    hi all  
         i have MM(8.5.0.13)+4 MD, 2MD(8.5.0.13) is one cluster01,other 2 md(8.5.0.8) is one cluster02;At 5 o'clock this morning, one of the md reboots automatically,is 8.5.0.13,log:Reboot Cause: Unknown reboot reason (238:238:2) (Intent:cause:register ee:ee:50:2)

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    leo ma
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  • 2.  RE: md reboot automatically

    Posted Jun 13, 2021 08:25 AM
    I would grab the crash logs off of the devices that rebooted and open a TAC case. If you see a * added to the cli prompt that means there is a crash file available for export. Use "tar crash" to create the crash files and save them to flash. Then copy them off of the devices.

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    Dustin Burns
    Senior Mobility and Access Engineer @WEI

    ACCX 1271| ACMX 509| ACSP | ACDA | MVP Guru 2021
    If my post was useful accept solution and/or give kudos
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  • 3.  RE: md reboot automatically

    Posted Jun 13, 2021 11:29 AM
    hi
       no crash,but tac view global case have same  this  log:Reboot Cause: Unknown reboot reason (238:238:2) (Intent:cause:register ee:ee:50:2) ,

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    leo ma
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