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IAP-215 - New Oculus "Air Link" feature unable to locate PC on local network

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  • 1.  IAP-215 - New Oculus "Air Link" feature unable to locate PC on local network

    Posted May 10, 2021 10:40 AM
    Hi,

    The recently released Oculus "Air Link" feature (for Quest 2 VR Headsets) is unable to find the host PC on the local network, when connected via Aruba IAP-215 Access Point.

    The PC is however found if we instead connect via any other AP that we have on the network (eg. Router / Apple Airport Express etc).

    ie. The failure to find / connect to the PC issue is isolated to the IAP-215 AP.

    I cannot see any obvious configuration that could be responsible. I have also tried various options like disabling 80Mhz / wideband etc. (Although 80/40Mhz is enabled on the other brand working AP's).

    The IAP-215 firmware is old (6.4.4.8-4.2.4.5), and I note the current release is 6.4.4.8-4.2.4.18. 

    Therefore, I believe the best first action should be to bring the firmware up to date.  However I can only get a http 404 error when I attempt to download the firmware in the support portal.

    How to progress finding a resolution to this issue?

    Thanks.

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    Greg
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  • 2.  RE: IAP-215 - New Oculus "Air Link" feature unable to locate PC on local network

    Posted May 11, 2021 02:24 AM
    Update:  I've since managed to update to the latest IAP-215 firmware (8.6.0.6_77124).

    Unfortunately issue is not resolved by latest firmware update alone.

    I seem to have a more or less default installation, but Oculus "Air Link" still fails to find my PC when connected to my IAP-215 AP.  Only finding the PC if I instead connect via one of my non-Aruba AP's (as above).

    Any ideas on how to get to the bottom of this issue?

    ------------------------------
    Greg Clare
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    Original Message


  • 3.  RE: IAP-215 - New Oculus "Air Link" feature unable to locate PC on local network

    EMPLOYEE
    Posted Aug 11, 2021 06:56 AM
    hi,

    Not sure how Air Link works but I suspect it is some kind of multicast/broadcast, so the first step would be to check if multicast/broadcast optimization is enabled and if air group is enabled. Both could block this kind of traffic. 

    BR
    Florian

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    Florian Baaske
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    Original Message