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How is the New Community working for You?

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  • 1.  How is the New Community working for You?

    EMPLOYEE
    Posted Oct 28, 2020 12:21 PM
    Sooooo, we've update Airheads a bit. This new version of the community brings in a lot of great feature to enhance your experience with the community

    What do you think about it and how does it work for you? Please let us know how your experience with the new UI and features is going. If you do have any feedback, suggestions, or problems please let us know and we will do our best to get it sorted out for you.

    Here is some supporting content to help navigate the changes.



    ------------------------------
    Airheads Community- The best place to Connect, Engage, and Learn
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  • 2.  RE: How is the New Community working for You?

    Posted Oct 29, 2020 08:32 AM

    I just started exploring the new site, but it looks much more modern, and I really enjoy the new interface. I also love the fact we can get daily emails with new topics posted, that makes it a lot easier to see if someone posted something I'm interested in, as opposed to going and looking through all the discussions every day. 

    Really great job and I appreciate everyone who worked to bring this together!

    One question though, is the idea of "kudos weight" gone? On the old site, when I would give kudos the "score" would increase by I believe 2 points, but on the new site it's just one point (Or was it maybe just reset?)



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    Christopher Wickline
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    Original Message


  • 3.  RE: How is the New Community working for You?

    EMPLOYEE
    Posted Nov 04, 2020 08:10 AM
    Thanks for the feedback @cwickline14, this platform has a different definition of a "kudo". With this platform its thought of as "suggested content" We rebranded to keep the concept consistent with the last version of Airheads, bet me double check and make sure we cant weight this.​

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    Jamie Easley
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    Original Message


  • 4.  RE: How is the New Community working for You?

    Posted Jan 31, 2022 02:31 PM
    Hi, 

    I purchased a instant on 1930 and tried to log on to the instant on community. I don't belong to a business hence do not have support contacts and such so at the mercy of the community and Aruba web site(s).
    Long story short my cloud portal account somehow did not allow me access to the instanton community why not sure. I ended up at this community and before I knew it I had created an account at the wrong community(airheads) I need this account deleted (goaks8128@Gmail.com) ASAP..i haven't been able to find the delete option....can anyone assist please?

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    Goaks 8128
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    Original Message


  • 5.  RE: How is the New Community working for You?

    Posted Oct 29, 2020 09:34 AM
    Is there any plan to fix the broken links returned by google search? Every Airheads result from a google search brings me to a "Page Not Found" error.

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    Martin Poulin
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    Original Message


  • 6.  RE: How is the New Community working for You?

    EMPLOYEE
    Posted Nov 04, 2020 08:14 AM
    @martinpoulin Are you still seeing this behavior? We redirected ~527k links and it took a while to complete but in testing  we have since found that everything seems to be redirected. If you have a link that you're still having trouble with let me know and we will figure it out.​

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    Jamie Easley
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    Original Message


  • 7.  RE: How is the New Community working for You?

    Posted Oct 29, 2020 10:11 AM
    I notice that when looking at my contributions I have zero post.  I was specifically looking for a post I submitted last Thursday but I can't find it to provide an update.  Looks like I have never posted before.  Is this the expected behavior or are all the old post stats carried over to the new release?

    Also ​I had to subscribe to daily emails to post this response on the (yes there was an option to no get any emails) but what does this mean exactly?   Am I going to get a daily email for all post in this area or just daily emails on this thread I am subscribing to by adding a post?

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    Alan Scott
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    Original Message


  • 8.  RE: How is the New Community working for You?

    Posted Oct 29, 2020 10:14 AM
    Well after responding to this post I can now see my past post  under my contributions.  But my post from last week is still lost.​

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    Alan Scott
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    Original Message


  • 9.  RE: How is the New Community working for You?

    EMPLOYEE
    Posted Nov 04, 2020 08:15 AM
    @ascott Glad to hear most of your content populated. Do you happen to recall the title of your post you were looking to update?​

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    Jamie Easley
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    Original Message


  • 10.  RE: How is the New Community working for You?

    EMPLOYEE
    Posted Oct 30, 2020 01:04 AM
    Hi Jamie,

    I like the new look of the page. It really looks modern now. 
    Is there a way to see all unread posts like in the old version? I could not find it.

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    Florian Baaske
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    Original Message


  • 11.  RE: How is the New Community working for You?

    MVP GURU
    Posted Nov 04, 2020 08:08 AM
    +1

    ------------------------------
    PowerArubaSW : Powershell Module to use Aruba Switch API for Vlan, VlanPorts, LACP, LLDP...

    PowerArubaCP: Powershell Module to use ClearPass API (create NAD, Guest...)

    PowerArubaCX: Powershell Module to use ArubaCX API (get interface/vlan/ports info)..

    ACEP / ACMX #107 / ACDX #1281
    ------------------------------

    Original Message


  • 12.  RE: How is the New Community working for You?

    EMPLOYEE
    Posted Nov 04, 2020 08:19 AM
    @Florian_Baaske @alagoutte, yep we still have that available to you.

    You can use this link, or access this through the homepage. 

                       ​​

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    Jamie Easley
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    Original Message


  • 13.  RE: How is the New Community working for You?

    MVP GURU
    Posted Nov 04, 2020 08:25 AM
    but you don't known if you have already topic/threads...

    ------------------------------
    PowerArubaSW : Powershell Module to use Aruba Switch API for Vlan, VlanPorts, LACP, LLDP...

    PowerArubaCP: Powershell Module to use ClearPass API (create NAD, Guest...)

    PowerArubaCX: Powershell Module to use ArubaCX API (get interface/vlan/ports info)..

    ACEP / ACMX #107 / ACDX #1281
    ------------------------------

    Original Message


  • 14.  RE: How is the New Community working for You?

    Posted Oct 30, 2020 04:01 PM
    So in the old forum I liked the view of all new posts in one page.. Is this still possible instead of viewing each section separately?

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    Have a nice day! 
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    Original Message


  • 15.  RE: How is the New Community working for You?

    EMPLOYEE
    Posted Oct 30, 2020 05:58 PM
    +1

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    Florian Baaske
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    Original Message


  • 16.  RE: How is the New Community working for You?

    EMPLOYEE
    Posted Nov 02, 2020 04:40 AM
    Definitely, the look and feel is nicer and  more modern..

    However, it will take me some time to get used to the navigation..

    I also prefer to see all posts under one page..

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    Ayman Mukaddam
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    Original Message


  • 17.  RE: How is the New Community working for You?

    MVP EXPERT
    Posted Nov 02, 2020 04:46 AM
    Is it possible to have the email preferences updated in such a way that it was similar to the older forum. Unless i'm mistaken we don't seem to have the ability to receive email notification just for threads that you've commented on? it seems to be a case of all or nothing?

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    Craig Syme
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    Original Message


  • 18.  RE: How is the New Community working for You?

    EMPLOYEE
    Posted Nov 04, 2020 06:26 AM
    Since this morning, I receive updates via mail and these seem only for the topics that I responded to. @Jamie E, has something changed (or implemented/enabled) here?
    ​

    ------------------------------
    Herman Robers
    ------------------------
    If you have urgent issues, always contact your Aruba partner, distributor or Aruba TAC Support. Check https://www.arubanetworks.com/support-services/contact-support/ for how to contact Aruba TAC.
    ------------------------------

    Original Message


  • 19.  RE: How is the New Community working for You?

    EMPLOYEE
    Posted Nov 04, 2020 08:28 AM
    Herman, no changes although I do suspect something may have prevented delivery as I also received a large number of email for replies to topics (this thread for example). I will investigate this, but i do believe that everyone should be receiving notifications for all threads you have participated in. If you haven't please let me know.

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    Jamie Easley
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    Original Message


  • 20.  RE: How is the New Community working for You?

    Posted Nov 03, 2020 05:22 AM
    Looking a lot better but seems to be missing rss feeds unless I just haven't found them yet.

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    .
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    Original Message


  • 21.  RE: How is the New Community working for You?

    EMPLOYEE
    Posted Nov 03, 2020 08:18 AM
    RSS in under your profile in My Account:


    ------------------------------
    Herman Robers
    ------------------------
    If you have urgent issues, always contact your Aruba partner, distributor or Aruba TAC Support. Check https://www.arubanetworks.com/support-services/contact-support/ for how to contact Aruba TAC.
    ------------------------------

    Original Message


  • 22.  RE: How is the New Community working for You?

    Posted Nov 05, 2020 01:54 PM
    The new Airheads Community pages look great! I joined several discussions - choosing no email digest - and they were gone the next day.. Could have been something I did wrong but wanted to mention.

    Also, did the "MVP of the Decade 2020" badges get dropped during the transition or they are redacted? Of course, this community is not all about collecting badges but I thought this particular badge was a great one!

    Thanks!

    Mike

    ------------------------------
    Michael Dickson
    Network Engineer
    University of Massachusetts Amherst
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    Original Message


  • 23.  RE: How is the New Community working for You?

    EMPLOYEE
    Posted Nov 16, 2020 12:13 PM
    @mldickson

    Thanks for the feedback, Ill DM you about the email digest.

    And for the MVP badges, you will have them soon, we are reapplying everything now. No way were gonna drop an MVP of the decade badge.​​

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    Jamie Easley
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    Original Message


  • 24.  RE: How is the New Community working for You?

    Posted Nov 13, 2020 12:35 PM
    Hi Jamie,

    I have three questions about the new Airheads:

    1. Will we see the title of the person who is writing or replying a post (MVP, New Contributor, etc.)? Or that feature is lost?
    2. When I go to my contributions, I see all of them, but I see all my replies (RE: ) separately in the list. Can we see a list of our contributions in a collapsed mode like in the old Airheads? It is much more confortable to see and search a post.
    3. If I choose "No Email" for a community because I don't want to receive emails, and I write a post in that community, will I receive by email the replies?

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    Julian Ortiz
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    Original Message


  • 25.  RE: How is the New Community working for You?

    Posted Nov 16, 2020 10:11 AM
    Hi,

    Any idea?

    Regards,
    Julián

    ------------------------------
    Julian Ortiz
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    Original Message


  • 26.  RE: How is the New Community working for You?

    EMPLOYEE
    Posted Nov 16, 2020 03:14 PM
    We're working on the title, this feature didn't work quite the same as it did prior to the update.  For the contributions, Ill see if there is anything we can do.  And the last bit, if you respond to a post you will receive a notification regardless of your digest settings.

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    Jamie Easley
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    Original Message


  • 27.  RE: How is the New Community working for You?

    Posted Nov 17, 2020 11:36 AM
    Hello!

    I am finding that the discussions I joined are now saying that I have insufficient privileges to even view the discussion list. I am logged into the community and can see my profile. I have tried several groups all say the same..

    Regards,
    Mike

    ------------------------------
    Michael Dickson
    Network Engineer
    University of Massachusetts Amherst
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    Original Message


  • 28.  RE: How is the New Community working for You?

    EMPLOYEE
    Posted Nov 17, 2020 11:45 AM
    Thanks for letting me know. I'm checking into what's going on now. Sorry for the trouble.




    Original Message


  • 29.  RE: How is the New Community working for You?

    MVP
    Posted Nov 24, 2020 05:48 PM

    On the login page, I put in my email address, then the password box comes up. 

    1. That's annoying. Can the user and password fields be on the same page?
    2. When the password is entered, the ORANGE button is the one I tend to click, but that's the SIGN UP button instead of sign in?? More annoying than #1  
    Hmm...

    ​

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    Phillip Horn
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    Original Message


  • 30.  RE: How is the New Community working for You?

    Posted Nov 24, 2020 11:31 PM
    Hi,

    I completely agree with Phillip.

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    Julian Ortiz
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    Original Message


  • 31.  RE: How is the New Community working for You?

    Posted Jan 05, 2021 10:45 AM
    Hi,

    More modern but still with many limitations and problems not solved yet. Doesn't the "Accept as a solution" option exist anymore either?

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    Julian Ortiz
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    Original Message


  • 32.  RE: How is the New Community working for You?

    Posted Dec 07, 2020 12:07 PM
    It looks really great but where are all my bookmarks? I collected so many useful articles over the years and now they are all gone! Or didn't I just find them?

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    Ulrich Saur
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    Original Message


  • 33.  RE: How is the New Community working for You?

    Posted Dec 14, 2020 01:06 PM
    +1 on bookmarks.

    Mike

    ------------------------------
    Michael Dickson
    Network Engineer
    University of Massachusetts Amherst
    ------------------------------

    Original Message


  • 34.  RE: How is the New Community working for You?

    MVP EXPERT
    Posted Jan 07, 2021 04:07 AM
    Hey @Jamie E hope you are well mate! You mentioned to give you a shout if you are not receiving email notifications? I'm interested in email notifications of threads I'm responding too...these don't seem to work for me,.

    Thanks,
    Craig

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    Craig Syme
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    Original Message


  • 35.  RE: How is the New Community working for You?

    EMPLOYEE
    Posted Jan 07, 2021 07:45 AM
    Thanks @Craig Syme for tagging me. The way we have these notifications set up you should be receiving 2 different types of notifications. The first is a digest, this was configured when you joined a topic community (wireless access, cloud networking, etc..). The second type is the notification for posts you respond to.​

    Let me see if there is something preventing you from receiving these email currently.

    ------------------------------
    Jamie Easley
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    Original Message


  • 36.  RE: How is the New Community working for You?

    Posted May 10, 2022 01:56 AM
    Hey @Jamie E!
    Hope you are well!
    Any chance they might add a search function at the top navigation of each community discussion (see snip) ​? It would be great to be able to search right there rather than wrestle with the filters of the site search.



    ------------------------------
    Erin O'Reilly
    Owner / Engineer
    Technology Blueprint / Free Space WiFi
    Los Angeles - Reno / Tahoe - Colorado Springs
    ------------------------------

    Original Message


  • 37.  RE: How is the New Community working for You?

    EMPLOYEE
    Posted May 10, 2022 04:46 AM
    Let me see about this. We should be able to do something to reduce the scope of search.

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    Jamie Easley
    ------------------------------

    Original Message


  • 38.  RE: How is the New Community working for You?

    Posted Jun 23, 2022 08:52 AM
    It was time to change my password for the community which I did, but I went to change my email address and it kept telling me my password was wrong. I even tried the old one before that. So what do i do next?
    Original Message