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Bring performance and reliability to your network with the Aruba Core, Aggregation, and Access layer switches. Discuss the latest features and functionality of the ArubaOS-Switch and ArubaOS-CX devices, and find ways to improve security across your network to bring together a mobile first solution.
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6300M will not connect to aruba central

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  • 1.  6300M will not connect to aruba central

    Posted Jul 15, 2021 10:24 AM
    I get this error "Unable to fetch Aruba Central location from activate via VRF".

    How do you fix this? I am getting the run around from support.

    The switch has no password set, no config set, I have erased the startup config. It can ping pubic and private addresses.

    |Certificate devices-v2.arubanetworks.com verified and accepted
    Aruba Activate server https://devices-v2.arubanetworks.com is reachable via VRF default.
    Switch time is synced with Aruba Activate Server https://devices-v2.arubanetworks.com.
    |Unable to fetch Aruba Central location from activate via VRF .

    Central admin state : enabled

    Central location : N/A
    VRF for connection : N/A
    Central connection status : N/A

    Central source : activate
    Central source connection status : connection_failure
    Central source last connected on : N/A
    System time synchronized from Activate : True

    Activate Server URL : devices-v2.arubanetworks.com
    CLI location : N/A
    CLI VRF : N/A

    Source IP : N/A
    Source IP Overridden : False

    Central support mode : disabled

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    mike fahey
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  • 2.  RE: 6300M will not connect to aruba central

    Posted Jul 15, 2021 04:45 PM
    Hi Mike,

    For what i remember from the training a while ago.

    1. factory reset the switch
    2. set admin password
    3. copy the show running configuration exactly (must be exact the same as the config)
    4. make a new group in central
    5. create an switch template and set the running configuration of the factory default switch there
    6. sync the switch will happen
    7. make changes from de central template only


    Maybe this help you

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    Marcel Koedijk | MVP Guru 2021 | ACEP | ACMP | ACCP | ACDP | Ekahau ECSE | Not an HPE Employee | Opionions are my own
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  • 3.  RE: 6300M will not connect to aruba central

    Posted Jul 15, 2021 09:59 PM
    Template Group management on 10.06+ does not required the password to match. See the 'Password Requirements for Template-Based Configuration' on Aruba Central Help: https://help.central.arubanetworks.com/latest/documentation/online_help/content/switches/cx/prov-tmplt-cx.htm

    Also, UI Group management for CS is supported on Central and it has a great feature called MultiEdit. This video has a great demo of UI with MultiEdit: https://www.youtube.com/watch?v=aztTJvzNCbw

    Here is the Aruba Central help doco for MultiEdit: https://help.central.arubanetworks.com/latest/documentation/online_help/content/aos-cx/cfg/conf-cx-using-multiedit.htm?Highlight=multiedit


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    colan haisell
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  • 4.  RE: 6300M will not connect to aruba central

    Posted Jul 16, 2021 01:56 PM
    Greetings!

    Is the switch already present in the Central account inventory with an active license assigned to it? If there is no license assigned to a device, Activate will not provide a Central URL in its provisioning response even if the switch is part of the account inventory.

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    Matt Fern
    Sr. Technical Marketing Engineer, Aruba Switching
    Aruba, a Hewlett Packard Enterprise company
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