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Clearpass 6.7 sponsorship configuration

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  • 1.  Clearpass 6.7 sponsorship configuration

    Posted Oct 11, 2021 03:41 AM
    Dear team,

    i m using clearpass 6.7 and want to configuration sponsor approval for guest access. i have integrate my gmail account in clearpass and gmail test email send to hotmail account successfully but when guest user access the guest ssid while captive portal open and user enter the gmail account but email not received.

    Muhammad saleem

  • 2.  RE: Clearpass 6.7 sponsorship configuration

    Posted Oct 11, 2021 08:47 AM
    Please consider upgrading your ClearPass, as 6.7 is no longer a supported version.

    The ClearPass Guest application log (under support in the Guest section of the WebUI) may provide information on if the mail was tried to be sent, and if there was an issue. You can run a network capture to see if ClearPass attempts to send the message.

    Do you check the spam section in the receiving hotmail account?

    Herman Robers
    If you have urgent issues, always contact your Aruba partner, distributor, or Aruba TAC Support. Check for how to contact Aruba TAC. Any opinions expressed here are solely my own and not necessarily that of Hewlett Packard Enterprise or Aruba Networks.

    In case your problem is solved, please invest the time to post a follow-up with the information on how you solved it. Others can benefit from that.