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Clearpass MAC-AUTH with Avaya ERS3526 issues

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  • 1.  Clearpass MAC-AUTH with Avaya ERS3526 issues

    Posted Mar 18, 2021 03:33 PM
    Hi all,

    I am running into an issue with a customer where we are trying to do mac-auth for their non-802.1x device on an Avaya ERS 3526. We have the switch configured properly as best i can tell (not an avaya expert at all) but yet when the client attempts to auth using PAP after adding it to the mac-auth service as a valid method. without it i see no auth method at all on the request but receive an error 9001. i know avaya has issues with how it sends the password for a NEAP client, but we have adjusted the password format to just macaddr. 

    We have previously setup a test switch same make, model, fw and it is working. I have checked the configs side-by-side and other than site specific differences like vlans/IP's they are the same. Has anyone else seen this type of behavior? We have tried multiple devices at this point all yielding the same results.

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    STEPHEN SCAROLA
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