Security

Hi!

Im trying to setup auto backups to a linuxserver over sftp. If I use the account manually in a terminal over sftp it works just as expected.
However when clearpass runs its auto backups nightly it fails with this error message:

Transfer Type: SFTP
Reason: [Errno 2] No such file


I've tried creating 2 folders in the user root named with the servers ip adresses:
Like this:

1.1.1.1
1.1.1.2

clearpass is 6.9.4

I've seen this fail if a Remote Directory is not specified as part of the File Backup Servers within CPPM. Have you specified one?

------------------------------
Craig Syme
------------------------------

Original Message:
Sent: Sep 09, 2021 02:44 AM
From: Daniel Federstedt
Subject: clearpass fails auto backups

Hi!

Im trying to setup auto backups to a linuxserver over sftp. If I use the account manually in a terminal over sftp it works just as expected.
However when clearpass runs its auto backups nightly it fails with this error message:

Transfer Type: SFTP
Reason: [Errno 2] No such file


I've tried creating 2 folders in the user root named with the servers ip adresses:
Like this:

1.1.1.1
1.1.1.2

clearpass is 6.9.4

I was using / before.
Going to test /backups tonight. I'll get back to you.

Original Message:
Sent: Sep 09, 2021 04:01 AM
From: Craig Syme
Subject: clearpass fails auto backups

I've seen this fail if a Remote Directory is not specified as part of the File Backup Servers within CPPM. Have you specified one?

------------------------------
Craig Syme

Original Message:
Sent: Sep 09, 2021 02:44 AM
From: Daniel Federstedt
Subject: clearpass fails auto backups

Hi!

Im trying to setup auto backups to a linuxserver over sftp. If I use the account manually in a terminal over sftp it works just as expected.
However when clearpass runs its auto backups nightly it fails with this error message:

Transfer Type: SFTP
Reason: [Errno 2] No such file


I've tried creating 2 folders in the user root named with the servers ip adresses:
Like this:

1.1.1.1
1.1.1.2

clearpass is 6.9.4

Sounds good, let us know the outcome.

------------------------------
Craig Syme
------------------------------

Original Message:
Sent: Sep 09, 2021 04:25 AM
From: Daniel Federstedt
Subject: clearpass fails auto backups

I was using / before.
Going to test /backups tonight. I'll get back to you.

Original Message:
Sent: Sep 09, 2021 04:01 AM
From: Craig Syme
Subject: clearpass fails auto backups

I've seen this fail if a Remote Directory is not specified as part of the File Backup Servers within CPPM. Have you specified one?

------------------------------
Craig Syme

Original Message:
Sent: Sep 09, 2021 02:44 AM
From: Daniel Federstedt
Subject: clearpass fails auto backups

Hi!

Im trying to setup auto backups to a linuxserver over sftp. If I use the account manually in a terminal over sftp it works just as expected.
However when clearpass runs its auto backups nightly it fails with this error message:

Transfer Type: SFTP
Reason: [Errno 2] No such file


I've tried creating 2 folders in the user root named with the servers ip adresses:
Like this:

1.1.1.1
1.1.1.2

clearpass is 6.9.4

Make sure that the directory /backups exists, and is writable for the configured user...

------------------------------
Herman Robers
------------------------
If you have urgent issues, always contact your Aruba partner, distributor, or Aruba TAC Support. Check https://www.arubanetworks.com/support-services/contact-support/ for how to contact Aruba TAC. Any opinions expressed here are solely my own and not necessarily that of Hewlett Packard Enterprise or Aruba Networks.

In case your problem is solved, please invest the time to post a follow-up with the information on how you solved it. Others can benefit from that.
------------------------------

Original Message:
Sent: Sep 09, 2021 04:25 AM
From: Daniel Federstedt
Subject: clearpass fails auto backups

I was using / before.
Going to test /backups tonight. I'll get back to you.

Original Message:
Sent: Sep 09, 2021 04:01 AM
From: Craig Syme
Subject: clearpass fails auto backups

I've seen this fail if a Remote Directory is not specified as part of the File Backup Servers within CPPM. Have you specified one?

------------------------------
Craig Syme

Original Message:
Sent: Sep 09, 2021 02:44 AM
From: Daniel Federstedt
Subject: clearpass fails auto backups

Hi!

Im trying to setup auto backups to a linuxserver over sftp. If I use the account manually in a terminal over sftp it works just as expected.
However when clearpass runs its auto backups nightly it fails with this error message:

Transfer Type: SFTP
Reason: [Errno 2] No such file


I've tried creating 2 folders in the user root named with the servers ip adresses:
Like this:

1.1.1.1
1.1.1.2

clearpass is 6.9.4

sadly I got the same error again.
The folders have the correct permissions and I've tested sftp manually using the same account without any issues.
EDIT: The username is backup_clearpass

Original Message:
Sent: Sep 09, 2021 05:54 AM
From: Herman Robers
Subject: clearpass fails auto backups

Make sure that the directory /backups exists, and is writable for the configured user...

------------------------------
Herman Robers
------------------------
If you have urgent issues, always contact your Aruba partner, distributor, or Aruba TAC Support. Check https://www.arubanetworks.com/support-services/contact-support/ for how to contact Aruba TAC. Any opinions expressed here are solely my own and not necessarily that of Hewlett Packard Enterprise or Aruba Networks.

In case your problem is solved, please invest the time to post a follow-up with the information on how you solved it. Others can benefit from that.

Original Message:
Sent: Sep 09, 2021 04:25 AM
From: Daniel Federstedt
Subject: clearpass fails auto backups

I was using / before.
Going to test /backups tonight. I'll get back to you.

Original Message:
Sent: Sep 09, 2021 04:01 AM
From: Craig Syme
Subject: clearpass fails auto backups

I've seen this fail if a Remote Directory is not specified as part of the File Backup Servers within CPPM. Have you specified one?

------------------------------
Craig Syme

Original Message:
Sent: Sep 09, 2021 02:44 AM
From: Daniel Federstedt
Subject: clearpass fails auto backups

Hi!

Im trying to setup auto backups to a linuxserver over sftp. If I use the account manually in a terminal over sftp it works just as expected.
However when clearpass runs its auto backups nightly it fails with this error message:

Transfer Type: SFTP
Reason: [Errno 2] No such file


I've tried creating 2 folders in the user root named with the servers ip adresses:
Like this:

1.1.1.1
1.1.1.2

clearpass is 6.9.4

You screenshot shows /home/sftp/backup_clearpass/backups/
Is that the path that you are in if you do a cd /backups in the sftp session??

If it is not, you can try to enter backups as the path, or ./backups/, or the full path /home/sftp/backup_clearpass.

In my lab, I have the full path: /home/cpbackup/clearpass-backups/ (and with a trailing /), user is cpbackup.

------------------------------
Herman Robers
------------------------
If you have urgent issues, always contact your Aruba partner, distributor, or Aruba TAC Support. Check https://www.arubanetworks.com/support-services/contact-support/ for how to contact Aruba TAC. Any opinions expressed here are solely my own and not necessarily that of Hewlett Packard Enterprise or Aruba Networks.

In case your problem is solved, please invest the time to post a follow-up with the information on how you solved it. Others can benefit from that.
------------------------------

Original Message:
Sent: Sep 10, 2021 02:45 AM
From: Daniel Federstedt
Subject: clearpass fails auto backups

sadly I got the same error again.
The folders have the correct permissions and I've tested sftp manually using the same account without any issues.
EDIT: The username is backup_clearpass

Original Message:
Sent: Sep 09, 2021 05:54 AM
From: Herman Robers
Subject: clearpass fails auto backups

Make sure that the directory /backups exists, and is writable for the configured user...

------------------------------
Herman Robers
------------------------
If you have urgent issues, always contact your Aruba partner, distributor, or Aruba TAC Support. Check https://www.arubanetworks.com/support-services/contact-support/ for how to contact Aruba TAC. Any opinions expressed here are solely my own and not necessarily that of Hewlett Packard Enterprise or Aruba Networks.

In case your problem is solved, please invest the time to post a follow-up with the information on how you solved it. Others can benefit from that.

Original Message:
Sent: Sep 09, 2021 04:25 AM
From: Daniel Federstedt
Subject: clearpass fails auto backups

I was using / before.
Going to test /backups tonight. I'll get back to you.

Original Message:
Sent: Sep 09, 2021 04:01 AM
From: Craig Syme
Subject: clearpass fails auto backups

I've seen this fail if a Remote Directory is not specified as part of the File Backup Servers within CPPM. Have you specified one?

------------------------------
Craig Syme

Original Message:
Sent: Sep 09, 2021 02:44 AM
From: Daniel Federstedt
Subject: clearpass fails auto backups

Hi!

Im trying to setup auto backups to a linuxserver over sftp. If I use the account manually in a terminal over sftp it works just as expected.
However when clearpass runs its auto backups nightly it fails with this error message:

Transfer Type: SFTP
Reason: [Errno 2] No such file


I've tried creating 2 folders in the user root named with the servers ip adresses:
Like this:

1.1.1.1
1.1.1.2

clearpass is 6.9.4

my sftp conifg connects the user to their homedir on connection. So this is image below is the view using the actual account (above was from ssh user so sorry for the confusion).


Original Message:
Sent: Sep 10, 2021 08:14 AM
From: Herman Robers
Subject: clearpass fails auto backups

You screenshot shows /home/sftp/backup_clearpass/backups/
Is that the path that you are in if you do a cd /backups in the sftp session??

If it is not, you can try to enter backups as the path, or ./backups/, or the full path /home/sftp/backup_clearpass.

In my lab, I have the full path: /home/cpbackup/clearpass-backups/ (and with a trailing /), user is cpbackup.

------------------------------
Herman Robers
------------------------
If you have urgent issues, always contact your Aruba partner, distributor, or Aruba TAC Support. Check https://www.arubanetworks.com/support-services/contact-support/ for how to contact Aruba TAC. Any opinions expressed here are solely my own and not necessarily that of Hewlett Packard Enterprise or Aruba Networks.

In case your problem is solved, please invest the time to post a follow-up with the information on how you solved it. Others can benefit from that.

Original Message:
Sent: Sep 10, 2021 02:45 AM
From: Daniel Federstedt
Subject: clearpass fails auto backups

sadly I got the same error again.
The folders have the correct permissions and I've tested sftp manually using the same account without any issues.
EDIT: The username is backup_clearpass

Original Message:
Sent: Sep 09, 2021 05:54 AM
From: Herman Robers
Subject: clearpass fails auto backups

Make sure that the directory /backups exists, and is writable for the configured user...

------------------------------
Herman Robers
------------------------
If you have urgent issues, always contact your Aruba partner, distributor, or Aruba TAC Support. Check https://www.arubanetworks.com/support-services/contact-support/ for how to contact Aruba TAC. Any opinions expressed here are solely my own and not necessarily that of Hewlett Packard Enterprise or Aruba Networks.

In case your problem is solved, please invest the time to post a follow-up with the information on how you solved it. Others can benefit from that.

Original Message:
Sent: Sep 09, 2021 04:25 AM
From: Daniel Federstedt
Subject: clearpass fails auto backups

I was using / before.
Going to test /backups tonight. I'll get back to you.

Original Message:
Sent: Sep 09, 2021 04:01 AM
From: Craig Syme
Subject: clearpass fails auto backups

I've seen this fail if a Remote Directory is not specified as part of the File Backup Servers within CPPM. Have you specified one?

------------------------------
Craig Syme

Original Message:
Sent: Sep 09, 2021 02:44 AM
From: Daniel Federstedt
Subject: clearpass fails auto backups

Hi!

Im trying to setup auto backups to a linuxserver over sftp. If I use the account manually in a terminal over sftp it works just as expected.
However when clearpass runs its auto backups nightly it fails with this error message:

Transfer Type: SFTP
Reason: [Errno 2] No such file


I've tried creating 2 folders in the user root named with the servers ip adresses:
Like this:

1.1.1.1
1.1.1.2

clearpass is 6.9.4

Would not understand why it doesn't work. Think it is time to open a Support case, if you can't see anything in the sftp server host logs.

------------------------------
Herman Robers
------------------------
If you have urgent issues, always contact your Aruba partner, distributor, or Aruba TAC Support. Check https://www.arubanetworks.com/support-services/contact-support/ for how to contact Aruba TAC. Any opinions expressed here are solely my own and not necessarily that of Hewlett Packard Enterprise or Aruba Networks.

In case your problem is solved, please invest the time to post a follow-up with the information on how you solved it. Others can benefit from that.
------------------------------

Original Message:
Sent: Sep 10, 2021 09:11 AM
From: Daniel Federstedt
Subject: clearpass fails auto backups

my sftp conifg connects the user to their homedir on connection. So this is image below is the view using the actual account (above was from ssh user so sorry for the confusion).


Original Message:
Sent: Sep 10, 2021 08:14 AM
From: Herman Robers
Subject: clearpass fails auto backups

You screenshot shows /home/sftp/backup_clearpass/backups/
Is that the path that you are in if you do a cd /backups in the sftp session??

If it is not, you can try to enter backups as the path, or ./backups/, or the full path /home/sftp/backup_clearpass.

In my lab, I have the full path: /home/cpbackup/clearpass-backups/ (and with a trailing /), user is cpbackup.

------------------------------
Herman Robers
------------------------
If you have urgent issues, always contact your Aruba partner, distributor, or Aruba TAC Support. Check https://www.arubanetworks.com/support-services/contact-support/ for how to contact Aruba TAC. Any opinions expressed here are solely my own and not necessarily that of Hewlett Packard Enterprise or Aruba Networks.

In case your problem is solved, please invest the time to post a follow-up with the information on how you solved it. Others can benefit from that.

Original Message:
Sent: Sep 10, 2021 02:45 AM
From: Daniel Federstedt
Subject: clearpass fails auto backups

sadly I got the same error again.
The folders have the correct permissions and I've tested sftp manually using the same account without any issues.
EDIT: The username is backup_clearpass

Original Message:
Sent: Sep 09, 2021 05:54 AM
From: Herman Robers
Subject: clearpass fails auto backups

Make sure that the directory /backups exists, and is writable for the configured user...

------------------------------
Herman Robers
------------------------
If you have urgent issues, always contact your Aruba partner, distributor, or Aruba TAC Support. Check https://www.arubanetworks.com/support-services/contact-support/ for how to contact Aruba TAC. Any opinions expressed here are solely my own and not necessarily that of Hewlett Packard Enterprise or Aruba Networks.

In case your problem is solved, please invest the time to post a follow-up with the information on how you solved it. Others can benefit from that.

Original Message:
Sent: Sep 09, 2021 04:25 AM
From: Daniel Federstedt
Subject: clearpass fails auto backups

I was using / before.
Going to test /backups tonight. I'll get back to you.

Original Message:
Sent: Sep 09, 2021 04:01 AM
From: Craig Syme
Subject: clearpass fails auto backups

I've seen this fail if a Remote Directory is not specified as part of the File Backup Servers within CPPM. Have you specified one?

------------------------------
Craig Syme

Original Message:
Sent: Sep 09, 2021 02:44 AM
From: Daniel Federstedt
Subject: clearpass fails auto backups

Hi!

Im trying to setup auto backups to a linuxserver over sftp. If I use the account manually in a terminal over sftp it works just as expected.
However when clearpass runs its auto backups nightly it fails with this error message:

Transfer Type: SFTP
Reason: [Errno 2] No such file


I've tried creating 2 folders in the user root named with the servers ip adresses:
Like this:

1.1.1.1
1.1.1.2

clearpass is 6.9.4

Ok will do.
sshd logs shows no errors all seems fine.
shows:   accept password -> open  -> closed
Original Message:
Sent: Sep 13, 2021 03:44 AM
From: Herman Robers
Subject: clearpass fails auto backups

Would not understand why it doesn't work. Think it is time to open a Support case, if you can't see anything in the sftp server host logs.

------------------------------
Herman Robers
------------------------
If you have urgent issues, always contact your Aruba partner, distributor, or Aruba TAC Support. Check https://www.arubanetworks.com/support-services/contact-support/ for how to contact Aruba TAC. Any opinions expressed here are solely my own and not necessarily that of Hewlett Packard Enterprise or Aruba Networks.

In case your problem is solved, please invest the time to post a follow-up with the information on how you solved it. Others can benefit from that.

Original Message:
Sent: Sep 10, 2021 09:11 AM
From: Daniel Federstedt
Subject: clearpass fails auto backups

my sftp conifg connects the user to their homedir on connection. So this is image below is the view using the actual account (above was from ssh user so sorry for the confusion).


Original Message:
Sent: Sep 10, 2021 08:14 AM
From: Herman Robers
Subject: clearpass fails auto backups

You screenshot shows /home/sftp/backup_clearpass/backups/
Is that the path that you are in if you do a cd /backups in the sftp session??

If it is not, you can try to enter backups as the path, or ./backups/, or the full path /home/sftp/backup_clearpass.

In my lab, I have the full path: /home/cpbackup/clearpass-backups/ (and with a trailing /), user is cpbackup.

------------------------------
Herman Robers
------------------------
If you have urgent issues, always contact your Aruba partner, distributor, or Aruba TAC Support. Check https://www.arubanetworks.com/support-services/contact-support/ for how to contact Aruba TAC. Any opinions expressed here are solely my own and not necessarily that of Hewlett Packard Enterprise or Aruba Networks.

In case your problem is solved, please invest the time to post a follow-up with the information on how you solved it. Others can benefit from that.

Original Message:
Sent: Sep 10, 2021 02:45 AM
From: Daniel Federstedt
Subject: clearpass fails auto backups

sadly I got the same error again.
The folders have the correct permissions and I've tested sftp manually using the same account without any issues.
EDIT: The username is backup_clearpass

Original Message:
Sent: Sep 09, 2021 05:54 AM
From: Herman Robers
Subject: clearpass fails auto backups

Make sure that the directory /backups exists, and is writable for the configured user...

------------------------------
Herman Robers
------------------------
If you have urgent issues, always contact your Aruba partner, distributor, or Aruba TAC Support. Check https://www.arubanetworks.com/support-services/contact-support/ for how to contact Aruba TAC. Any opinions expressed here are solely my own and not necessarily that of Hewlett Packard Enterprise or Aruba Networks.

In case your problem is solved, please invest the time to post a follow-up with the information on how you solved it. Others can benefit from that.

Original Message:
Sent: Sep 09, 2021 04:25 AM
From: Daniel Federstedt
Subject: clearpass fails auto backups

I was using / before.
Going to test /backups tonight. I'll get back to you.

Original Message:
Sent: Sep 09, 2021 04:01 AM
From: Craig Syme
Subject: clearpass fails auto backups

I've seen this fail if a Remote Directory is not specified as part of the File Backup Servers within CPPM. Have you specified one?

------------------------------
Craig Syme

Original Message:
Sent: Sep 09, 2021 02:44 AM
From: Daniel Federstedt
Subject: clearpass fails auto backups

Hi!

Im trying to setup auto backups to a linuxserver over sftp. If I use the account manually in a terminal over sftp it works just as expected.
However when clearpass runs its auto backups nightly it fails with this error message:

Transfer Type: SFTP
Reason: [Errno 2] No such file


I've tried creating 2 folders in the user root named with the servers ip adresses:
Like this:

1.1.1.1
1.1.1.2

clearpass is 6.9.4

You could try adding the folder with CPPM IP under the "backups" directory on Linuxserver with backup_clearpass as the owner.
And update the CPPM filepath with full path like "/home/user/backups/CPPMIP" instead of "/backups/.


/home/nick/backup/10.23.194.221 ( Directory path )



------------------------------
SANDEEP YADAV
Global Escalation Center, ACCP | Aruba Software
------------------------------

Original Message:
Sent: Sep 13, 2021 04:28 AM
From: Daniel Federstedt
Subject: clearpass fails auto backups

Ok will do.
sshd logs shows no errors all seems fine.
shows:   accept password -> open  -> closed
Original Message:
Sent: Sep 13, 2021 03:44 AM
From: Herman Robers
Subject: clearpass fails auto backups

Would not understand why it doesn't work. Think it is time to open a Support case, if you can't see anything in the sftp server host logs.

------------------------------
Herman Robers
------------------------
If you have urgent issues, always contact your Aruba partner, distributor, or Aruba TAC Support. Check https://www.arubanetworks.com/support-services/contact-support/ for how to contact Aruba TAC. Any opinions expressed here are solely my own and not necessarily that of Hewlett Packard Enterprise or Aruba Networks.

In case your problem is solved, please invest the time to post a follow-up with the information on how you solved it. Others can benefit from that.

Original Message:
Sent: Sep 10, 2021 09:11 AM
From: Daniel Federstedt
Subject: clearpass fails auto backups

my sftp conifg connects the user to their homedir on connection. So this is image below is the view using the actual account (above was from ssh user so sorry for the confusion).


Original Message:
Sent: Sep 10, 2021 08:14 AM
From: Herman Robers
Subject: clearpass fails auto backups

You screenshot shows /home/sftp/backup_clearpass/backups/
Is that the path that you are in if you do a cd /backups in the sftp session??

If it is not, you can try to enter backups as the path, or ./backups/, or the full path /home/sftp/backup_clearpass.

In my lab, I have the full path: /home/cpbackup/clearpass-backups/ (and with a trailing /), user is cpbackup.

------------------------------
Herman Robers
------------------------
If you have urgent issues, always contact your Aruba partner, distributor, or Aruba TAC Support. Check https://www.arubanetworks.com/support-services/contact-support/ for how to contact Aruba TAC. Any opinions expressed here are solely my own and not necessarily that of Hewlett Packard Enterprise or Aruba Networks.

In case your problem is solved, please invest the time to post a follow-up with the information on how you solved it. Others can benefit from that.

Original Message:
Sent: Sep 10, 2021 02:45 AM
From: Daniel Federstedt
Subject: clearpass fails auto backups

sadly I got the same error again.
The folders have the correct permissions and I've tested sftp manually using the same account without any issues.
EDIT: The username is backup_clearpass

Original Message:
Sent: Sep 09, 2021 05:54 AM
From: Herman Robers
Subject: clearpass fails auto backups

Make sure that the directory /backups exists, and is writable for the configured user...

------------------------------
Herman Robers
------------------------
If you have urgent issues, always contact your Aruba partner, distributor, or Aruba TAC Support. Check https://www.arubanetworks.com/support-services/contact-support/ for how to contact Aruba TAC. Any opinions expressed here are solely my own and not necessarily that of Hewlett Packard Enterprise or Aruba Networks.

In case your problem is solved, please invest the time to post a follow-up with the information on how you solved it. Others can benefit from that.

Original Message:
Sent: Sep 09, 2021 04:25 AM
From: Daniel Federstedt
Subject: clearpass fails auto backups

I was using / before.
Going to test /backups tonight. I'll get back to you.

Original Message:
Sent: Sep 09, 2021 04:01 AM
From: Craig Syme
Subject: clearpass fails auto backups

I've seen this fail if a Remote Directory is not specified as part of the File Backup Servers within CPPM. Have you specified one?

------------------------------
Craig Syme

Original Message:
Sent: Sep 09, 2021 02:44 AM
From: Daniel Federstedt
Subject: clearpass fails auto backups

Hi!

Im trying to setup auto backups to a linuxserver over sftp. If I use the account manually in a terminal over sftp it works just as expected.
However when clearpass runs its auto backups nightly it fails with this error message:

Transfer Type: SFTP
Reason: [Errno 2] No such file


I've tried creating 2 folders in the user root named with the servers ip adresses:
Like this:

1.1.1.1
1.1.1.2

clearpass is 6.9.4

We have the same issue on 6.9.   Noticed it a year ago.  Support says it is a known issue and it is fixed in 6.10.   I however have end of life CPPM servers that do not support 6.10 so I have not been able to correct.  New servers coming Q1 2022 for me.   If you can get to 6.10 please let me know if it helps.

------------------------------
Alan Scott
------------------------------

Original Message:
Sent: Sep 09, 2021 02:44 AM
From: Daniel Federstedt
Subject: clearpass fails auto backups

Hi!

Im trying to setup auto backups to a linuxserver over sftp. If I use the account manually in a terminal over sftp it works just as expected.
However when clearpass runs its auto backups nightly it fails with this error message:

Transfer Type: SFTP
Reason: [Errno 2] No such file


I've tried creating 2 folders in the user root named with the servers ip adresses:
Like this:

1.1.1.1
1.1.1.2

clearpass is 6.9.4

Hi!

Haven't been able to update to 6.10 just yet. So it looks like it might have been a bug with sftp.
I changed to scp and wrote to home directory of user (using . sign) . After doing this clearpass automatically created a dir for each server in cluster and wrote backups to it without any issues.

Original Message:
Sent: Sep 15, 2021 08:40 AM
From: Alan Scott
Subject: clearpass fails auto backups

We have the same issue on 6.9.   Noticed it a year ago.  Support says it is a known issue and it is fixed in 6.10.   I however have end of life CPPM servers that do not support 6.10 so I have not been able to correct.  New servers coming Q1 2022 for me.   If you can get to 6.10 please let me know if it helps.

------------------------------
Alan Scott

Original Message:
Sent: Sep 09, 2021 02:44 AM
From: Daniel Federstedt
Subject: clearpass fails auto backups

Hi!

Im trying to setup auto backups to a linuxserver over sftp. If I use the account manually in a terminal over sftp it works just as expected.
However when clearpass runs its auto backups nightly it fails with this error message:

Transfer Type: SFTP
Reason: [Errno 2] No such file


I've tried creating 2 folders in the user root named with the servers ip adresses:
Like this:

1.1.1.1
1.1.1.2

clearpass is 6.9.4