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Clearpass limit device count per user

This thread has been viewed 16 times
  • 1.  Clearpass limit device count per user

    Posted Nov 10, 2021 06:35 PM
    HI, im creating 802.1x ssid with authentication to clearpass. I tried to limit the device per user using unique device count, but on access tracker, the unique device count always stays at 1.

    I have added endpoint repository as authorization source.

    Any idea?

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    Aria Adhiguna
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  • 2.  RE: Clearpass limit device count per user

    Posted Nov 11, 2021 04:56 AM
    Have you enabled Insight? And have you enabled RADIUS Log Interim Accounting?

    That might be needed for this.

    Also, check that the username used is exactly the same on both devices that you prevent to get on the network.

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    Herman Robers
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    If you have urgent issues, always contact your Aruba partner, distributor, or Aruba TAC Support. Check https://www.arubanetworks.com/support-services/contact-support/ for how to contact Aruba TAC. Any opinions expressed here are solely my own and not necessarily that of Hewlett Packard Enterprise or Aruba Networks.

    In case your problem is solved, please invest the time to post a follow-up with the information on how you solved it. Others can benefit from that.
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  • 3.  RE: Clearpass limit device count per user

    Posted Nov 11, 2021 07:33 PM
    Hi herman, yes i have enabled insight. Also the RADIUS Log Interim Accounting is enabled in controller. And yes, the username is the same.
    Thank you.

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    Aria Adhiguna
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  • 4.  RE: Clearpass limit device count per user

    Posted Nov 11, 2021 04:02 PM
    Why are you doing this? Make user experience delightful, not awful.

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    Tim C
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  • 5.  RE: Clearpass limit device count per user

    Posted Nov 11, 2021 07:31 PM
    Its a customer requirement.. so.. ¯\_(ツ)_/¯

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    Aria Adhiguna
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  • 6.  RE: Clearpass limit device count per user

    Posted Nov 12, 2021 09:34 AM
    Maybe best to work with TAC to have a look. There probably is some misconfiguration.

    And for some requirements, it may be good to 'educate the customer' that their requirement may sound nice, but in practice will create usability issues with their users.

    ------------------------------
    Herman Robers
    ------------------------
    If you have urgent issues, always contact your Aruba partner, distributor, or Aruba TAC Support. Check https://www.arubanetworks.com/support-services/contact-support/ for how to contact Aruba TAC. Any opinions expressed here are solely my own and not necessarily that of Hewlett Packard Enterprise or Aruba Networks.

    In case your problem is solved, please invest the time to post a follow-up with the information on how you solved it. Others can benefit from that.
    ------------------------------