Probably will not help you, but ClearPass 6.9.8 was released today:
https://www.arubanetworks.com/techdocs/ClearPass/CP_ReleaseNotes_6.9.8/Default.htm#AboutRelease/Overview_Intro.htmI checked in the support system and could not find similar reports, so please escalate the issue with TAC if you don't get a prompt response.
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Herman Robers
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If you have urgent issues, always contact your Aruba partner, distributor, or Aruba TAC Support. Check
https://www.arubanetworks.com/support-services/contact-support/ for how to contact Aruba TAC. Any opinions expressed here are solely my own and not necessarily that of Hewlett Packard Enterprise or Aruba Networks.
In case your problem is solved, please invest the time to post a follow-up with the information on how you solved it. Others can benefit from that.
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Original Message:
Sent: Nov 17, 2021 01:31 PM
From: Kirk Ingersoll
Subject: 6.9.7 HF1 Error 9002
Hello-
Last week we updated from 6.9.6 to 6.9.7 HF1 in order to address the security vulnerabilities.
Since then we are observing the following error across all appliances consistently in batches of 60 or 70 at a time. While authentications are occurring end users primarily chromebook users are experiencing disconnects or longer connect times. Got a ticket open with TAC.
Error Code: | 9002 |
Error Category: | RADIUS protocol |
Error Message: | Request timed out |
|
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Kirk Ingersoll
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