I was attempting to login to my AMP 188.8.131.52 installation with AMPADMIN when I recieved the error:
Your account has expired; please contact your system administrator
Authentication toekn expired
I then tried to login with AMPRECOVERY and received the same error. Any idea what is going on?
Did you changed amprecovery password during upgrade or installation? Default password is recovery, if it still throwing same error with default password, open TAC ticket. We need to get in to resuce mode and reset password.
The recovery password was not changed and when attempting to login with it I receive the same error. I'll open a TAC case but what caused/causes this?
FYI - a TAC case was opened, they informed me this is the new norm, all passwords expire every 90 days. Had to boot off of CentOS DVD and use the recovery to reset.
The issue is on 184.108.40.206 version only. With 220.127.116.11 (already released), AMP CLI and AMP recovery password wont expire like in pre 8.2.10 releases. I would suggest to upgrade to 18.104.22.168 whenever possible to avoid this issue.
It is 60 days not 90 days and as suggested by Gowri, upgrade server to latest code.
I have the same issue; my system access is gone. Can you please explain a little bit more what means "Had to boot off of CentOS DVD and use the recovery to reset." I downloaded a CentOS version 7 iso image and watched some videos. But they are talking always about to reset the root user which is not existing on AirWave. Can you maybe provide a link to a quickref?
Thank you for helping
We can also use 8.2.10 ISO image to get in to resuce mode. I would suggest to open TAC ticket, on public fourm it is not possbile to provide steps on how to get in to rescue mode and reset password as we know root access is blocked.
Okay, will open a TAC case for this. Thanks
@Pavan Arshewar wrote:We can also use 8.2.10 ISO image to get in to resuce mode. I would suggest to open TAC ticket, on public fourm it is not possbile to provide steps on how to get in to rescue mode and reset password as we know root access is blocked.
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