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change AP from fixed to dhcp gives error parameter 4

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  • 1.  change AP from fixed to dhcp gives error parameter 4

    Posted Nov 10, 2021 05:10 AM
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    Hi all,
    in one of our sites, we have an IAP cluster where our local IT guy configured a fixed IP. Our company standards say that this should be on dhcp. So I tried to change the configuration of this AP to DHCP.
    However, when I save the config, I get an error message stating that Parameter[4] is empty. This message is there less than a second (not readible) and after that the fixed IP settings come back.
    I tried a few times and I managed to take a screenshot of the error message:


    Does somebody know how I can fix this?
    The goal here is to just put this IAP on dhcp instead of a fixed ip config.

    FYI: it's an AP 515 on firmware 8.6.0.14
    Airwave version is  8.2.12.1

    Thanks!


  • 2.  RE: change AP from fixed to dhcp gives error parameter 4

    Posted May 25, 2022 12:22 PM
    Were you able to resolve this? I'm experiencing the exact same issue on Airwave 8.2.14.1 and IAP version 8.9.0.3

    Original Message


  • 3.  RE: change AP from fixed to dhcp gives error parameter 4

    Posted May 27, 2022 02:06 AM
    Hi,
    this was solved by doing the below steps:
    - Moved the cluster to monitor only mode and reset the AP with the issue.
    - The AP came up again in the cluster. Moved the cluster back to manage mode and was able to set the IP to dhcp from IGC.
    Original Message