Network Management

We currently have email alerts functioning on syslog triggers; however, when the condition is met for multiple devices, the alert is lumped into a single email for the devices that met the criteria at that time, containing all events for all devices.

Is there a way to have the emails broken out by device?

For example:

If switch A has a power supply failure at the same time switch B has a trunk go down, instead of sending a single email titled "AMP Alert: Device Event (Switch_A, Switch_B)", we could receive two separate emails titled "AMP Alert: Device Event (Switch_A)" containing only the details for switch A and "AMP Alert: Device Event (Switch_B)" containing only the details for switch B.

------------------------------
Scott Llewellyn
------------------------------

I have the same question.  We use an alert aggregation system and it's very difficult to correlate device status UP and  DOWN for individual devices when the alert emails combine all the devices into a single alert e-mail.

Please explain how to send device alert e-mails individually as described by Scott Llewellyn please.

---
Kent Towns
Texas Tech University
---

------------------------------
Kent Towns
------------------------------

Original Message:
Sent: May 06, 2022 09:43 AM
From: Scott Llewellyn
Subject: AirWave Alert - Separate Email for Devices in same Group

We currently have email alerts functioning on syslog triggers; however, when the condition is met for multiple devices, the alert is lumped into a single email for the devices that met the criteria at that time, containing all events for all devices.

Is there a way to have the emails broken out by device?

For example:

If switch A has a power supply failure at the same time switch B has a trunk go down, instead of sending a single email titled "AMP Alert: Device Event (Switch_A, Switch_B)", we could receive two separate emails titled "AMP Alert: Device Event (Switch_A)" containing only the details for switch A and "AMP Alert: Device Event (Switch_B)" containing only the details for switch B.

------------------------------
Scott Llewellyn
------------------------------

Hi Kent,

 

    This feature is being added in 8.2.14.1. US22538 : Individual alert mails for AP down

    8.2.14.1 is available for download.



------------------------------
Pavan Arshewar
Principal Network Engineer

If my post addresses your query, give kudos!
------------------------------

Original Message:
Sent: Jun 02, 2022 09:32 AM
From: Kent Towns
Subject: AirWave Alert - Separate Email for Devices in same Group

I have the same question.  We use an alert aggregation system and it's very difficult to correlate device status UP and  DOWN for individual devices when the alert emails combine all the devices into a single alert e-mail.

Please explain how to send device alert e-mails individually as described by Scott Llewellyn please.

---
Kent Towns
Texas Tech University
---

------------------------------
Kent Towns

Original Message:
Sent: May 06, 2022 09:43 AM
From: Scott Llewellyn
Subject: AirWave Alert - Separate Email for Devices in same Group

We currently have email alerts functioning on syslog triggers; however, when the condition is met for multiple devices, the alert is lumped into a single email for the devices that met the criteria at that time, containing all events for all devices.

Is there a way to have the emails broken out by device?

For example:

If switch A has a power supply failure at the same time switch B has a trunk go down, instead of sending a single email titled "AMP Alert: Device Event (Switch_A, Switch_B)", we could receive two separate emails titled "AMP Alert: Device Event (Switch_A)" containing only the details for switch A and "AMP Alert: Device Event (Switch_B)" containing only the details for switch B.

------------------------------
Scott Llewellyn
------------------------------

Pavan,

Thank you for your response. We are currently running 8.2.14.1 and we do not have the ability nor does AirWave automatically separate devices out in to individual email alerts. We are not specifically looking for AP down events, rather we'd like to have the ability to correlate device events based on triggers.

------------------------------
Scott Llewellyn
------------------------------

Original Message:
Sent: Jun 03, 2022 06:09 AM
From: Pavan Arshewar
Subject: AirWave Alert - Separate Email for Devices in same Group

Hi Kent,

 

    This feature is being added in 8.2.14.1. US22538 : Individual alert mails for AP down

    8.2.14.1 is available for download.



------------------------------
Pavan Arshewar
Principal Network Engineer

If my post addresses your query, give kudos!

Original Message:
Sent: Jun 02, 2022 09:32 AM
From: Kent Towns
Subject: AirWave Alert - Separate Email for Devices in same Group

I have the same question.  We use an alert aggregation system and it's very difficult to correlate device status UP and  DOWN for individual devices when the alert emails combine all the devices into a single alert e-mail.

Please explain how to send device alert e-mails individually as described by Scott Llewellyn please.

---
Kent Towns
Texas Tech University
---

------------------------------
Kent Towns

Original Message:
Sent: May 06, 2022 09:43 AM
From: Scott Llewellyn
Subject: AirWave Alert - Separate Email for Devices in same Group

We currently have email alerts functioning on syslog triggers; however, when the condition is met for multiple devices, the alert is lumped into a single email for the devices that met the criteria at that time, containing all events for all devices.

Is there a way to have the emails broken out by device?

For example:

If switch A has a power supply failure at the same time switch B has a trunk go down, instead of sending a single email titled "AMP Alert: Device Event (Switch_A, Switch_B)", we could receive two separate emails titled "AMP Alert: Device Event (Switch_A)" containing only the details for switch A and "AMP Alert: Device Event (Switch_B)" containing only the details for switch B.

------------------------------
Scott Llewellyn
------------------------------

Scott,

Feature added for AP Down , for Device events, you need to file feature request.

https://innovative.arubanetworks.com

------------------------------
Pavan Arshewar
Principal Network Engineer

If my post addresses your query, give kudos!
------------------------------

Original Message:
Sent: Jun 03, 2022 08:08 AM
From: Scott Llewellyn
Subject: AirWave Alert - Separate Email for Devices in same Group

Pavan,

Thank you for your response. We are currently running 8.2.14.1 and we do not have the ability nor does AirWave automatically separate devices out in to individual email alerts. We are not specifically looking for AP down events, rather we'd like to have the ability to correlate device events based on triggers.

------------------------------
Scott Llewellyn

Original Message:
Sent: Jun 03, 2022 06:09 AM
From: Pavan Arshewar
Subject: AirWave Alert - Separate Email for Devices in same Group

Hi Kent,

 

    This feature is being added in 8.2.14.1. US22538 : Individual alert mails for AP down

    8.2.14.1 is available for download.



------------------------------
Pavan Arshewar
Principal Network Engineer

If my post addresses your query, give kudos!

Original Message:
Sent: Jun 02, 2022 09:32 AM
From: Kent Towns
Subject: AirWave Alert - Separate Email for Devices in same Group

I have the same question.  We use an alert aggregation system and it's very difficult to correlate device status UP and  DOWN for individual devices when the alert emails combine all the devices into a single alert e-mail.

Please explain how to send device alert e-mails individually as described by Scott Llewellyn please.

---
Kent Towns
Texas Tech University
---

------------------------------
Kent Towns

Original Message:
Sent: May 06, 2022 09:43 AM
From: Scott Llewellyn
Subject: AirWave Alert - Separate Email for Devices in same Group

We currently have email alerts functioning on syslog triggers; however, when the condition is met for multiple devices, the alert is lumped into a single email for the devices that met the criteria at that time, containing all events for all devices.

Is there a way to have the emails broken out by device?

For example:

If switch A has a power supply failure at the same time switch B has a trunk go down, instead of sending a single email titled "AMP Alert: Device Event (Switch_A, Switch_B)", we could receive two separate emails titled "AMP Alert: Device Event (Switch_A)" containing only the details for switch A and "AMP Alert: Device Event (Switch_B)" containing only the details for switch B.

------------------------------
Scott Llewellyn
------------------------------

Feature request submitted, please vote if you feel there is a requirement for this:

https://innovate.arubanetworks.com/ideas/NMS-I-2372

------------------------------
Scott Llewellyn
------------------------------

Original Message:
Sent: Jun 03, 2022 10:30 AM
From: Pavan Arshewar
Subject: AirWave Alert - Separate Email for Devices in same Group

Scott,

Feature added for AP Down , for Device events, you need to file feature request.

https://innovative.arubanetworks.com

------------------------------
Pavan Arshewar
Principal Network Engineer

If my post addresses your query, give kudos!

Original Message:
Sent: Jun 03, 2022 08:08 AM
From: Scott Llewellyn
Subject: AirWave Alert - Separate Email for Devices in same Group

Pavan,

Thank you for your response. We are currently running 8.2.14.1 and we do not have the ability nor does AirWave automatically separate devices out in to individual email alerts. We are not specifically looking for AP down events, rather we'd like to have the ability to correlate device events based on triggers.

------------------------------
Scott Llewellyn

Original Message:
Sent: Jun 03, 2022 06:09 AM
From: Pavan Arshewar
Subject: AirWave Alert - Separate Email for Devices in same Group

Hi Kent,

 

    This feature is being added in 8.2.14.1. US22538 : Individual alert mails for AP down

    8.2.14.1 is available for download.



------------------------------
Pavan Arshewar
Principal Network Engineer

If my post addresses your query, give kudos!

Original Message:
Sent: Jun 02, 2022 09:32 AM
From: Kent Towns
Subject: AirWave Alert - Separate Email for Devices in same Group

I have the same question.  We use an alert aggregation system and it's very difficult to correlate device status UP and  DOWN for individual devices when the alert emails combine all the devices into a single alert e-mail.

Please explain how to send device alert e-mails individually as described by Scott Llewellyn please.

---
Kent Towns
Texas Tech University
---

------------------------------
Kent Towns

Original Message:
Sent: May 06, 2022 09:43 AM
From: Scott Llewellyn
Subject: AirWave Alert - Separate Email for Devices in same Group

We currently have email alerts functioning on syslog triggers; however, when the condition is met for multiple devices, the alert is lumped into a single email for the devices that met the criteria at that time, containing all events for all devices.

Is there a way to have the emails broken out by device?

For example:

If switch A has a power supply failure at the same time switch B has a trunk go down, instead of sending a single email titled "AMP Alert: Device Event (Switch_A, Switch_B)", we could receive two separate emails titled "AMP Alert: Device Event (Switch_A)" containing only the details for switch A and "AMP Alert: Device Event (Switch_B)" containing only the details for switch B.

------------------------------
Scott Llewellyn
------------------------------