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AirWave Alert - Separate Email for Devices in same Group

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  • 1.  AirWave Alert - Separate Email for Devices in same Group

    Posted May 09, 2022 12:34 PM
    We currently have email alerts functioning on syslog triggers; however, when the condition is met for multiple devices, the alert is lumped into a single email for the devices that met the criteria at that time, containing all events for all devices.

    Is there a way to have the emails broken out by device?

    For example:

    If switch A has a power supply failure at the same time switch B has a trunk go down, instead of sending a single email titled "AMP Alert: Device Event (Switch_A, Switch_B)", we could receive two separate emails titled "AMP Alert: Device Event (Switch_A)" containing only the details for switch A and "AMP Alert: Device Event (Switch_B)" containing only the details for switch B.

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    Scott Llewellyn
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  • 2.  RE: AirWave Alert - Separate Email for Devices in same Group

    Posted 22 days ago
    I have the same question.  We use an alert aggregation system and it's very difficult to correlate device status UP and  DOWN for individual devices when the alert emails combine all the devices into a single alert e-mail.

    Please explain how to send device alert e-mails individually as described by Scott Llewellyn please.

    ---
    Kent Towns
    Texas Tech University
    ---

    ------------------------------
    Kent Towns
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  • 3.  RE: AirWave Alert - Separate Email for Devices in same Group

    EMPLOYEE
    Posted 22 days ago
    Hi Kent,

     

        This feature is being added in 8.2.14.1. US22538 : Individual alert mails for AP down

        8.2.14.1 is available for download.



    ------------------------------
    Pavan Arshewar
    Principal Network Engineer

    If my post addresses your query, give kudos!
    ------------------------------



  • 4.  RE: AirWave Alert - Separate Email for Devices in same Group

    Posted 22 days ago
    Pavan,

    Thank you for your response. We are currently running 8.2.14.1 and we do not have the ability nor does AirWave automatically separate devices out in to individual email alerts. We are not specifically looking for AP down events, rather we'd like to have the ability to correlate device events based on triggers.


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    Scott Llewellyn
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  • 5.  RE: AirWave Alert - Separate Email for Devices in same Group

    EMPLOYEE
    Posted 21 days ago
    Scott,

    Feature added for AP Down , for Device events, you need to file feature request.

    https://innovative.arubanetworks.com

    ------------------------------
    Pavan Arshewar
    Principal Network Engineer

    If my post addresses your query, give kudos!
    ------------------------------



  • 6.  RE: AirWave Alert - Separate Email for Devices in same Group

    Posted 21 days ago
    Feature request submitted, please vote if you feel there is a requirement for this:

    https://innovate.arubanetworks.com/ideas/NMS-I-2372

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    Scott Llewellyn
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