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Issues adding a switch with stack to airwave

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  • 1.  Issues adding a switch with stack to airwave

    Posted Oct 30, 2021 11:00 AM
    I have added several stacks in this airwave without any issues.
    But i have one stack that does not want join completely.   I try adding it, the commander is up but the stand by switch goes down and stay down
    When i go to the alerts on the airwave for the stand by switch i see this
    Sat Oct 30 09:28:25 2021 admin Poll Now: no results after 10 minutes.
    Fri Oct 29 16:16:59 2021 System Status changed to 'Commander Switch is Down'
    Fri Oct 29 16:12:28 2021 System Status changed to 'ICMP ping failed (after SNMP get failed)'
    Fri Oct 29 16:12:28 2021 System Device Monitor (Poll Now): Unable to resolve the UDP/IPv4 address ""
    Fri Oct 29 16:12:28 2021 admin Polling now
    Fri Oct 29 16:11:56 2021 System Status changed to 'Commander Switch is Down'
    Fri Oct 29 16:11:43 2021 System Authorized
    Fri Oct 29 16:11:43 2021 System Discovered

    if i go to the switch i can actually see both switches up, i can see  both switches on the web gui the commander and the stand by there without issues

    show vsf member 1
    Member ID : 1
    MAC Address : xxxxxxx xxxxxxxx
    Type : JL558A
    Model : Aruba JL558A 2930F-48G-740W-PoE+-4SFP+ Switch
    Priority : 250
    Status : Commander
    ROM Version : WC.16.01.0009
    Serial Number : xxxxxxxxx
    Uptime : 7d 0h 11m
    CPU Utilization : 4%
    Memory - Total : 338,190,848 bytes
    Free : 218,138,392 bytes
    VSF Links -
    #1 : Active, Peer member 2
    #2 : Inactive

    show vsf member 2

    Member ID : 2
    MAC Address : xxxxxx xxxxxx
    Type : JL558A
    Model : Aruba JL558A 2930F-48G-740W-PoE+-4SFP+ Switch
    Priority : 128
    Status : Standby
    ROM Version : WC.16.01.0009
    Serial Number : xxxxxxxxx
    Uptime : 7d 0h 12m
    CPU Utilization : 0%
    Memory - Total : 338,190,848 bytes
    Free : 234,541,716 bytes
    VSF Links -
    #1 : Active, Peer member 1
    #2 : Inactive

    Even trying a really simple snmp v2 config
    snmp-server community "xxxxx" unrestricted
    snmp-server host X.X.X community "xxxxx" trap-level all

    Anyone can help?
    Thanks


  • 2.  RE: Issues adding a switch with stack to airwave

    EMPLOYEE
    Posted Oct 31, 2021 07:16 AM
    Double check the ip address that Airwave  has for the device.  Make sure it did not discover an unroutable ip address.

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    Any opinions expressed here are solely my own and not necessarily that of Hewlett Packard Enterprise or Aruba Networks.
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    Original Message


  • 3.  RE: Issues adding a switch with stack to airwave

    MVP
    Posted Oct 31, 2021 09:07 AM

    Might you share some switch config?  Airwave usually will pick up second switch automatically, but if the switch was ever in airwave as a stand alone, it may not because the MAC address is already in the database. 

    Have you previously had the switch in there?  I can't tell you how to fix it but I do know I've had some stack/unstack strangeness in aw. 



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    Phillip Horn
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    Original Message


  • 4.  RE: Issues adding a switch with stack to airwave

    Posted Oct 31, 2021 04:34 PM
    are you running 8.2.13.x airwave by any chance? 

    i've just had an issue with a client where a heap of their 2930 stacks all dropped off airwave with a similar error that the IP address couldn't be found

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    Scott Doorey
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    Original Message


  • 5.  RE: Issues adding a switch with stack to airwave

    EMPLOYEE
    Posted Nov 02, 2021 05:53 PM
    Please open a TAC case this looks to be a defect.

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    Gowri Sankar Amujuri
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    Original Message