Cloud Managed Networks

 View Only
last person joined: 2 days ago 

Forum to discuss all things related to HPE Aruba Networking Central and UXI Network Management, including deployment of managed networks, configuration, best practices, APIs, Cloud Guest, AIOps, Presence Analytics, and other included Applications
Back to discussions
Expand all | Collapse all

[ARUBA CENTRAL] add/edit floor to site

This thread has been viewed 27 times

  • 1.  [ARUBA CENTRAL] add/edit floor to site

    Posted Oct 30, 2020 12:46 PM
    Hello,

    I have a technical issue, as I'm unable to do anything in the floorplan section of a site.
    I used it before and i could upload floorplan but since today i'm unable to add another or edit an existing... I tried with 2 accounts, one of them have an admin role.

    I keep being send to the following URL : https://app2-eu.central.arubanetworks.com/frontend/#/DASHBOARD
    Which is basic dashboard from welcome screen...

    Does anyone have the same problem right now ?
    Should I open a case or am I missing something ?

    Regards

    Jacques

    ------------------------------
    Jacques

    ------------------------------


  • 2.  RE: [ARUBA CENTRAL] add/edit floor to site

    EMPLOYEE
    Posted Oct 31, 2020 04:15 AM
    Hi Jacques.

    For something that seems like a system error you should certainly create a TAC case and work with TAC towards a resolution.

    Did you also try different browsers ?

    Best Regards

    ------------------------------
    Tom Roholm
    ------------------------------

    Original Message


  • 3.  RE: [ARUBA CENTRAL] add/edit floor to site

    Posted Nov 02, 2020 03:06 AM
    HI Tom,

    Thank you for that suggesting (other browser) it's ok with it, I'm feeling a bit stupid not having a thought about that one...
    So clearing the cache also works

    Regards
    Jacques

    ------------------------------
    Jacques Fumeron
    ------------------------------

    Original Message