Cloud Managed Networks

So, In the last 6 months I have switched my base location to all Aruba 505 AP's. They have been running well until about a month ago. Every once in a while one person will report on Wifi that they have no internet access.

I finally got it to happen to my laptop. I have an IP Address and DNS Servers resolved from my DHCP. But no internet access, I try to ping my local DNS off my mac and it tells me host not available and no route to host. But I can have a second computer running off the same AP with no issues. If I restart the wifi it connects back.

Any one seen this before? or have any idea what is could be?

------------------------------
Todd Naveau
------------------------------

what Instant firmware version are you running?

------------------------------
Any opinions expressed here are solely my own and not necessarily that of Hewlett Packard Enterprise or Aruba.
------------------------------

Original Message:
Sent: Oct 15, 2021 10:29 AM
From: Todd Naveau
Subject: Aruba AP DNS Issue

So, In the last 6 months I have switched my base location to all Aruba 505 AP's. They have been running well until about a month ago. Every once in a while one person will report on Wifi that they have no internet access.

I finally got it to happen to my laptop. I have an IP Address and DNS Servers resolved from my DHCP. But no internet access, I try to ping my local DNS off my mac and it tells me host not available and no route to host. But I can have a second computer running off the same AP with no issues. If I restart the wifi it connects back.

Any one seen this before? or have any idea what is could be?

------------------------------
Todd Naveau
------------------------------

All AP's are running 8.6.0.2_73853

------------------------------
Todd Naveau
------------------------------

Original Message:
Sent: Oct 18, 2021 06:06 PM
From: Ariya Parsamanesh
Subject: Aruba AP DNS Issue

what Instant firmware version are you running?

------------------------------
Any opinions expressed here are solely my own and not necessarily that of Hewlett Packard Enterprise or Aruba.

Original Message:
Sent: Oct 15, 2021 10:29 AM
From: Todd Naveau
Subject: Aruba AP DNS Issue

So, In the last 6 months I have switched my base location to all Aruba 505 AP's. They have been running well until about a month ago. Every once in a while one person will report on Wifi that they have no internet access.

I finally got it to happen to my laptop. I have an IP Address and DNS Servers resolved from my DHCP. But no internet access, I try to ping my local DNS off my mac and it tells me host not available and no route to host. But I can have a second computer running off the same AP with no issues. If I restart the wifi it connects back.

Any one seen this before? or have any idea what is could be?

------------------------------
Todd Naveau
------------------------------

I suggest to upgrade to the latest version in that train (8.6.0.14) and see if that resolves your issue.
there has been a number of datapath fixes since the 8.6.0.2

------------------------------
Any opinions expressed here are solely my own and not necessarily that of Hewlett Packard Enterprise or Aruba.
------------------------------

Original Message:
Sent: Oct 20, 2021 09:44 AM
From: Todd Naveau
Subject: Aruba AP DNS Issue

All AP's are running 8.6.0.2_73853

------------------------------
Todd Naveau

Original Message:
Sent: Oct 18, 2021 06:06 PM
From: Ariya Parsamanesh
Subject: Aruba AP DNS Issue

what Instant firmware version are you running?

------------------------------
Any opinions expressed here are solely my own and not necessarily that of Hewlett Packard Enterprise or Aruba.

Original Message:
Sent: Oct 15, 2021 10:29 AM
From: Todd Naveau
Subject: Aruba AP DNS Issue

So, In the last 6 months I have switched my base location to all Aruba 505 AP's. They have been running well until about a month ago. Every once in a while one person will report on Wifi that they have no internet access.

I finally got it to happen to my laptop. I have an IP Address and DNS Servers resolved from my DHCP. But no internet access, I try to ping my local DNS off my mac and it tells me host not available and no route to host. But I can have a second computer running off the same AP with no issues. If I restart the wifi it connects back.

Any one seen this before? or have any idea what is could be?

------------------------------
Todd Naveau
------------------------------

I tried updating and it says I am already running the recommended version.

Is there away to force the update?

------------------------------
Todd Naveau
------------------------------

Original Message:
Sent: Oct 20, 2021 06:19 PM
From: Ariya Parsamanesh
Subject: Aruba AP DNS Issue

I suggest to upgrade to the latest version in that train (8.6.0.14) and see if that resolves your issue.
there has been a number of datapath fixes since the 8.6.0.2

------------------------------
Any opinions expressed here are solely my own and not necessarily that of Hewlett Packard Enterprise or Aruba.

Original Message:
Sent: Oct 20, 2021 09:44 AM
From: Todd Naveau
Subject: Aruba AP DNS Issue

All AP's are running 8.6.0.2_73853

------------------------------
Todd Naveau

Original Message:
Sent: Oct 18, 2021 06:06 PM
From: Ariya Parsamanesh
Subject: Aruba AP DNS Issue

what Instant firmware version are you running?

------------------------------
Any opinions expressed here are solely my own and not necessarily that of Hewlett Packard Enterprise or Aruba.

Original Message:
Sent: Oct 15, 2021 10:29 AM
From: Todd Naveau
Subject: Aruba AP DNS Issue

So, In the last 6 months I have switched my base location to all Aruba 505 AP's. They have been running well until about a month ago. Every once in a while one person will report on Wifi that they have no internet access.

I finally got it to happen to my laptop. I have an IP Address and DNS Servers resolved from my DHCP. But no internet access, I try to ping my local DNS off my mac and it tells me host not available and no route to host. But I can have a second computer running off the same AP with no issues. If I restart the wifi it connects back.

Any one seen this before? or have any idea what is could be?

------------------------------
Todd Naveau
------------------------------

you can download the firmware firmware from ASP
https://asp.arubanetworks.com/

here is the exact link for AP-505s
https://asp.arubanetworks.com/downloads;products=Aruba%20Access%20Points;productSeries=Aruba%20500%20Series%20Campus%20Access%20Points;softwareMajorVersions=8.6;softwarePatchVersions=8.6.0.14

------------------------------
Any opinions expressed here are solely my own and not necessarily that of Hewlett Packard Enterprise or Aruba.
------------------------------

Original Message:
Sent: Oct 21, 2021 01:38 PM
From: Todd Naveau
Subject: Aruba AP DNS Issue

I tried updating and it says I am already running the recommended version.

Is there away to force the update?

------------------------------
Todd Naveau

Original Message:
Sent: Oct 20, 2021 06:19 PM
From: Ariya Parsamanesh
Subject: Aruba AP DNS Issue

I suggest to upgrade to the latest version in that train (8.6.0.14) and see if that resolves your issue.
there has been a number of datapath fixes since the 8.6.0.2

------------------------------
Any opinions expressed here are solely my own and not necessarily that of Hewlett Packard Enterprise or Aruba.

Original Message:
Sent: Oct 20, 2021 09:44 AM
From: Todd Naveau
Subject: Aruba AP DNS Issue

All AP's are running 8.6.0.2_73853

------------------------------
Todd Naveau

Original Message:
Sent: Oct 18, 2021 06:06 PM
From: Ariya Parsamanesh
Subject: Aruba AP DNS Issue

what Instant firmware version are you running?

------------------------------
Any opinions expressed here are solely my own and not necessarily that of Hewlett Packard Enterprise or Aruba.

Original Message:
Sent: Oct 15, 2021 10:29 AM
From: Todd Naveau
Subject: Aruba AP DNS Issue

So, In the last 6 months I have switched my base location to all Aruba 505 AP's. They have been running well until about a month ago. Every once in a while one person will report on Wifi that they have no internet access.

I finally got it to happen to my laptop. I have an IP Address and DNS Servers resolved from my DHCP. But no internet access, I try to ping my local DNS off my mac and it tells me host not available and no route to host. But I can have a second computer running off the same AP with no issues. If I restart the wifi it connects back.

Any one seen this before? or have any idea what is could be?

------------------------------
Todd Naveau
------------------------------

I use Aruba Central, and I found how to change the recommended firmware. They are all running the update. I will see how it goes over the next few business days.

------------------------------
Todd Naveau
------------------------------

Original Message:
Sent: Oct 21, 2021 06:07 PM
From: Ariya Parsamanesh
Subject: Aruba AP DNS Issue

you can download the firmware firmware from ASP
https://asp.arubanetworks.com/

here is the exact link for AP-505s
https://asp.arubanetworks.com/downloads;products=Aruba%20Access%20Points;productSeries=Aruba%20500%20Series%20Campus%20Access%20Points;softwareMajorVersions=8.6;softwarePatchVersions=8.6.0.14

------------------------------
Any opinions expressed here are solely my own and not necessarily that of Hewlett Packard Enterprise or Aruba.

Original Message:
Sent: Oct 21, 2021 01:38 PM
From: Todd Naveau
Subject: Aruba AP DNS Issue

I tried updating and it says I am already running the recommended version.

Is there away to force the update?

------------------------------
Todd Naveau

Original Message:
Sent: Oct 20, 2021 06:19 PM
From: Ariya Parsamanesh
Subject: Aruba AP DNS Issue

I suggest to upgrade to the latest version in that train (8.6.0.14) and see if that resolves your issue.
there has been a number of datapath fixes since the 8.6.0.2

------------------------------
Any opinions expressed here are solely my own and not necessarily that of Hewlett Packard Enterprise or Aruba.

Original Message:
Sent: Oct 20, 2021 09:44 AM
From: Todd Naveau
Subject: Aruba AP DNS Issue

All AP's are running 8.6.0.2_73853

------------------------------
Todd Naveau

Original Message:
Sent: Oct 18, 2021 06:06 PM
From: Ariya Parsamanesh
Subject: Aruba AP DNS Issue

what Instant firmware version are you running?

------------------------------
Any opinions expressed here are solely my own and not necessarily that of Hewlett Packard Enterprise or Aruba.

Original Message:
Sent: Oct 15, 2021 10:29 AM
From: Todd Naveau
Subject: Aruba AP DNS Issue

So, In the last 6 months I have switched my base location to all Aruba 505 AP's. They have been running well until about a month ago. Every once in a while one person will report on Wifi that they have no internet access.

I finally got it to happen to my laptop. I have an IP Address and DNS Servers resolved from my DHCP. But no internet access, I try to ping my local DNS off my mac and it tells me host not available and no route to host. But I can have a second computer running off the same AP with no issues. If I restart the wifi it connects back.

Any one seen this before? or have any idea what is could be?

------------------------------
Todd Naveau
------------------------------

Just got a report of no internet, checked it out and same issue.

Any other suggestions?

------------------------------
Todd Naveau
------------------------------

Original Message:
Sent: Oct 21, 2021 06:07 PM
From: Ariya Parsamanesh
Subject: Aruba AP DNS Issue

you can download the firmware firmware from ASP
https://asp.arubanetworks.com/

here is the exact link for AP-505s
https://asp.arubanetworks.com/downloads;products=Aruba%20Access%20Points;productSeries=Aruba%20500%20Series%20Campus%20Access%20Points;softwareMajorVersions=8.6;softwarePatchVersions=8.6.0.14

------------------------------
Any opinions expressed here are solely my own and not necessarily that of Hewlett Packard Enterprise or Aruba.

Original Message:
Sent: Oct 21, 2021 01:38 PM
From: Todd Naveau
Subject: Aruba AP DNS Issue

I tried updating and it says I am already running the recommended version.

Is there away to force the update?

------------------------------
Todd Naveau

Original Message:
Sent: Oct 20, 2021 06:19 PM
From: Ariya Parsamanesh
Subject: Aruba AP DNS Issue

I suggest to upgrade to the latest version in that train (8.6.0.14) and see if that resolves your issue.
there has been a number of datapath fixes since the 8.6.0.2

------------------------------
Any opinions expressed here are solely my own and not necessarily that of Hewlett Packard Enterprise or Aruba.

Original Message:
Sent: Oct 20, 2021 09:44 AM
From: Todd Naveau
Subject: Aruba AP DNS Issue

All AP's are running 8.6.0.2_73853

------------------------------
Todd Naveau

Original Message:
Sent: Oct 18, 2021 06:06 PM
From: Ariya Parsamanesh
Subject: Aruba AP DNS Issue

what Instant firmware version are you running?

------------------------------
Any opinions expressed here are solely my own and not necessarily that of Hewlett Packard Enterprise or Aruba.

Original Message:
Sent: Oct 15, 2021 10:29 AM
From: Todd Naveau
Subject: Aruba AP DNS Issue

So, In the last 6 months I have switched my base location to all Aruba 505 AP's. They have been running well until about a month ago. Every once in a while one person will report on Wifi that they have no internet access.

I finally got it to happen to my laptop. I have an IP Address and DNS Servers resolved from my DHCP. But no internet access, I try to ping my local DNS off my mac and it tells me host not available and no route to host. But I can have a second computer running off the same AP with no issues. If I restart the wifi it connects back.

Any one seen this before? or have any idea what is could be?

------------------------------
Todd Naveau
------------------------------

This is very strange. Please open a TAC case to get to the bottom of this.

------------------------------
Any opinions expressed here are solely my own and not necessarily that of Hewlett Packard Enterprise or Aruba.
------------------------------

Original Message:
Sent: Oct 22, 2021 11:56 AM
From: Todd Naveau
Subject: Aruba AP DNS Issue

Just got a report of no internet, checked it out and same issue.

Any other suggestions?

------------------------------
Todd Naveau

Original Message:
Sent: Oct 21, 2021 06:07 PM
From: Ariya Parsamanesh
Subject: Aruba AP DNS Issue

you can download the firmware firmware from ASP
https://asp.arubanetworks.com/

here is the exact link for AP-505s
https://asp.arubanetworks.com/downloads;products=Aruba%20Access%20Points;productSeries=Aruba%20500%20Series%20Campus%20Access%20Points;softwareMajorVersions=8.6;softwarePatchVersions=8.6.0.14

------------------------------
Any opinions expressed here are solely my own and not necessarily that of Hewlett Packard Enterprise or Aruba.

Original Message:
Sent: Oct 21, 2021 01:38 PM
From: Todd Naveau
Subject: Aruba AP DNS Issue

I tried updating and it says I am already running the recommended version.

Is there away to force the update?

------------------------------
Todd Naveau

Original Message:
Sent: Oct 20, 2021 06:19 PM
From: Ariya Parsamanesh
Subject: Aruba AP DNS Issue

I suggest to upgrade to the latest version in that train (8.6.0.14) and see if that resolves your issue.
there has been a number of datapath fixes since the 8.6.0.2

------------------------------
Any opinions expressed here are solely my own and not necessarily that of Hewlett Packard Enterprise or Aruba.

Original Message:
Sent: Oct 20, 2021 09:44 AM
From: Todd Naveau
Subject: Aruba AP DNS Issue

All AP's are running 8.6.0.2_73853

------------------------------
Todd Naveau

Original Message:
Sent: Oct 18, 2021 06:06 PM
From: Ariya Parsamanesh
Subject: Aruba AP DNS Issue

what Instant firmware version are you running?

------------------------------
Any opinions expressed here are solely my own and not necessarily that of Hewlett Packard Enterprise or Aruba.

Original Message:
Sent: Oct 15, 2021 10:29 AM
From: Todd Naveau
Subject: Aruba AP DNS Issue

So, In the last 6 months I have switched my base location to all Aruba 505 AP's. They have been running well until about a month ago. Every once in a while one person will report on Wifi that they have no internet access.

I finally got it to happen to my laptop. I have an IP Address and DNS Servers resolved from my DHCP. But no internet access, I try to ping my local DNS off my mac and it tells me host not available and no route to host. But I can have a second computer running off the same AP with no issues. If I restart the wifi it connects back.

Any one seen this before? or have any idea what is could be?

------------------------------
Todd Naveau
------------------------------