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APs are up, no SSID showing...

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  • 1.  APs are up, no SSID showing...

    Posted Nov 11, 2015 10:22 AM

    Trying to get a 3600 controller going with a handful of AP-135 for a conference (I'd normally just use Instant but didn't have IAPs available to me for this gig). Internet access and DHCP are being provided by an external pfSense router due to DHCP limitations imposed by the controller. 

     

    VLAN 1: Management network, 172.16.0.0/24

    VLAN 99: Guest network, 10.99.0.0/22

     

    Currently have the 3 APs up, but I can't seem to get the SSIDs to show up. I'm sure I'm missing something trivial here, but I'm about to go bald from tearing my hair out trying to get this to work. 

     

    In the web UI monitoring tab, under "WLAN" it shows "No SSIDs found". 

    Under the configuration tab, under AP configuration, I'm showing the SSIDs under the Virtual AP.

     

     


    #3600


  • 2.  RE: APs are up, no SSID showing...

    Posted Nov 11, 2015 10:24 AM
    Type "show profile-errors" on the commandline


  • 3.  RE: APs are up, no SSID showing...

    Posted Nov 11, 2015 10:27 AM

    (Aruba3600) #show profile-errors

     

    Invalid Profiles

    ----------------

    Profile  Error

    -------  -----

     

    (Aruba3600) #



  • 4.  RE: APs are up, no SSID showing...

    Posted Nov 11, 2015 10:29 AM
    Try "show ap bss-table" to see if any access points are broadcasting. Then type "show ap database"


  • 5.  RE: APs are up, no SSID showing...

    Posted Nov 11, 2015 10:37 AM
    (Aruba3600) #show ap bss-table


    fm (forward mode): T-Tunnel, S-Split, D-Decrypt Tunnel, B-Bridge (s-standard, p-persistent, b-backup, a-always), n-anyspot


    Aruba AP BSS Table

    ------------------

    bss ess port ip phy type ch/EIRP/max-EIRP cur-cl ap name in-t(s) tot-t mtu acl-state acl fm

    --- --- ---- -- --- ---- ---------------- ------ ------- ------- ----- --- --------- --- --


    Channel followed by "*" indicates channel selected due to unsupported configured channel.

    "Spectrum" followed by "^" indicates Local Spectrum Override in effect.


    Num APs:0

    Num Associations:0


    (Aruba3600) #show ap database


    AP Database

    -----------

    Name Group AP Type IP Address Status Flags Switch IP Standby IP

    ---- ----- ------- ---------- ------ ----- --------- ----------

    24:de:c6:c7:e1:58 default 135 172.16.0.12 Up 34m:23s I 172.16.0.2 0.0.0.0

    24:de:c6:c7:e1:8a default 135 172.16.0.11 Up 34m:24s I 172.16.0.2 0.0.0.0

    24:de:c6:c7:e2:8c default 135 172.16.0.13 Up 33m:58s I 172.16.0.2 0.0.0.0


    Flags: U = Unprovisioned; N = Duplicate name; G = No such group; L = Unlicensed

    I = Inactive; D = Dirty or no config; E = Regulatory Domain Mismatch

    X = Maintenance Mode; P = PPPoE AP; B = Built-in AP; s = LACP striping

    R = Remote AP; R- = Remote AP requires Auth; C = Cellular RAP;

    c = CERT-based RAP; 1 = 802.1x authenticated AP; 2 = Using IKE version 2

    u = Custom-Cert RAP; S = Standby-mode AP; J = USB cert at AP

    i = Indoor; o = Outdoor

    M = Mesh node; Y = Mesh Recovery


    Total APs:3


  • 6.  RE: APs are up, no SSID showing...

    Posted Nov 11, 2015 10:46 AM
    Do you have a virtual ap configured in the default ap group?


  • 7.  RE: APs are up, no SSID showing...

    Posted Nov 11, 2015 10:50 AM
    As near as I can tell, yes.


  • 8.  RE: APs are up, no SSID showing...

    Posted Nov 11, 2015 11:25 AM

    AP group "default"

    ------------------

    Parameter                                Value

    ---------                                -----

    Virtual AP                               CMForum-vap_prof

    Virtual AP                               DTL_Admin-vap_prof

    802.11a radio profile                    default

    802.11g radio profile                    default

    Ethernet interface 0 port configuration  default

    Ethernet interface 1 port configuration  default

    Ethernet interface 2 port configuration  shutdown

    Ethernet interface 3 port configuration  shutdown

    Ethernet interface 4 port configuration  shutdown

    AP system profile                        default

    VoIP Call Admission Control profile      default

    802.11a Traffic Management profile       N/A

    802.11g Traffic Management profile       N/A

    Regulatory Domain profile                default

    RF Optimization profile                  default

    RF Event Thresholds profile              default

    IDS profile                              default

    Mesh Radio profile                       default

    Mesh Cluster profile                     N/A

    Provisioning profile                     N/A

    AP authorization profile                 N/A



  • 9.  RE: APs are up, no SSID showing...

    Posted Nov 11, 2015 11:37 AM

    Can you do:

     

    #show ap-group "default"

     

    Then  find the SSID profile name the do:

     

    #show wlan ssid-profile "your SSID profile"

     

    Then post back the results please.

     

     



  • 10.  RE: APs are up, no SSID showing...

    Posted Nov 11, 2015 11:42 AM

    ---------                                -----

    Virtual AP                               CMForum-vap_prof

    Virtual AP                               DTL_Admin-vap_prof

    802.11a radio profile                    default

    802.11g radio profile                    default

    Ethernet interface 0 port configuration  default

    Ethernet interface 1 port configuration  default

    Ethernet interface 2 port configuration  shutdown

    Ethernet interface 3 port configuration  shutdown

    Ethernet interface 4 port configuration  shutdown

    AP system profile                        default

    VoIP Call Admission Control profile      default

    802.11a Traffic Management profile       N/A

    802.11g Traffic Management profile       N/A

    Regulatory Domain profile                default

    RF Optimization profile                  default

    RF Event Thresholds profile              default

    IDS profile                              default

    Mesh Radio profile                       default

    Mesh Cluster profile                     N/A

    Provisioning profile                     N/A

    AP authorization profile                 N/A

     

    (Aruba3600) #show wlan ssid-profile "CMForum-vap_prof"

    SSID Profile "CMForum-vap_prof" undefined.



  • 11.  RE: APs are up, no SSID showing...

    Posted Nov 11, 2015 11:42 AM

    (Aruba3600) #show wlan ssid-profile "CMForum-ssid_prof"

     

    SSID Profile "CMForum-ssid_prof"

    --------------------------------

    Parameter                                         Value

    ---------                                         -----

    SSID enable                                       Enabled

    ESSID                                             CMForum

    Encryption                                        opensystem

    Enable Management Frame Protection                Disabled

    Require Management Frame Protection               Disabled

    DTIM Interval                                     1 beacon periods

    802.11a Basic Rates                               6 12 24

    802.11a Transmit Rates                            6 9 12 18 24 36 48 54

    802.11g Basic Rates                               1 2

    802.11g Transmit Rates                            1 2 5 6 9 11 12 18 24 36 48 54

    Station Ageout Time                               1000 sec

    Max Transmit Attempts                             8

    RTS Threshold                                     2333 bytes

    Short Preamble                                    Enabled

    Max Associations                                  64

    Wireless Multimedia (WMM)                         Disabled

    Wireless Multimedia U-APSD (WMM-UAPSD) Powersave  Enabled

    WMM TSPEC Min Inactivity Interval                 0 msec

    Override DSCP mappings for WMM clients            Disabled

    DSCP mapping for WMM voice AC (0-63)              N/A

    DSCP mapping for WMM video AC (0-63)              N/A

    DSCP mapping for WMM best-effort AC (0-63)        N/A

    DSCP mapping for WMM background AC (0-63)         N/A

    Multiple Tx Replay Counters                       Disabled

    Hide SSID                                         Disabled

    Deny_Broadcast Probes                             Disabled

    Local Probe Request Threshold (dB)                0

    Auth Request Threshold (dB)                       0

    Disable Probe Retry                               Enabled

    Battery Boost                                     Disabled

    WEP Key 1                                         N/A

    WEP Key 2                                         N/A

    WEP Key 3                                         N/A

    WEP Key 4                                         N/A

    WEP Transmit Key Index                            1

    WPA Hexkey                                        N/A

    WPA Passphrase                                    N/A

    Maximum Transmit Failures                         0

    EDCA Parameters Station profile                   N/A

    EDCA Parameters AP profile                        N/A

    BC/MC Rate Optimization                           Disabled

    Rate Optimization for delivering EAPOL frames     Enabled

    Strict Spectralink Voice Protocol (SVP)           Disabled

    High-throughput SSID Profile                      CMForum-htssid_prof

    802.11g Beacon Rate                               default

    802.11a Beacon Rate                               default

    Video Multicast Rate Optimization                 default

    Advertise QBSS Load IE                            Disabled

    Advertise Location Info                           Disabled

    Advertise AP Name                                 Disabled

    802.11r Profile                                   N/A

    Enforce user vlan for open stations               Disabled

    Enable OKC                                        Enabled



  • 12.  RE: APs are up, no SSID showing...

    Posted Nov 11, 2015 11:51 AM

    Were you able to locate an SSID profile for the default group?



  • 13.  RE: APs are up, no SSID showing...

    Posted Nov 11, 2015 11:54 AM

    I was able to locate the profile, but I'm not sure how to tell if it's associated with the default group or not. in the Web UI, it seems to be. 



  • 14.  RE: APs are up, no SSID showing...

    Posted Nov 11, 2015 11:53 AM

    Apparently e-mail replies aren't posting here... 

    (Aruba3600) #show ap-group default
    
    AP group "default"
    ------------------
    Parameter                                Value
    ---------                                -----
    Virtual AP                               CMForum-vap_prof
    Virtual AP                               DTL_Admin-vap_prof
    802.11a radio profile                    default
    802.11g radio profile                    default
    Ethernet interface 0 port configuration  default
    Ethernet interface 1 port configuration  default
    Ethernet interface 2 port configuration  shutdown
    Ethernet interface 3 port configuration  shutdown
    Ethernet interface 4 port configuration  shutdown
    AP system profile                        default
    VoIP Call Admission Control profile      default
    802.11a Traffic Management profile       N/A
    802.11g Traffic Management profile       N/A
    Regulatory Domain profile                default
    RF Optimization profile                  default
    RF Event Thresholds profile              default
    IDS profile                              default
    Mesh Radio profile                       default
    Mesh Cluster profile                     N/A
    Provisioning profile                     N/A
    AP authorization profile                 N/A
    
    (Aruba3600) #show wlan ssid-profile "CMForum-vap_prof"
    SSID Profile "CMForum-vap_prof" undefined.
    
    (Aruba3600) #show wlan ssid-profile "CMForum-ssid_prof"
    
    SSID Profile "CMForum-ssid_prof"
    --------------------------------
    Parameter                                         Value
    ---------                                         -----
    SSID enable                                       Enabled
    ESSID                                             CMForum
    Encryption                                        opensystem
    Enable Management Frame Protection                Disabled
    Require Management Frame Protection               Disabled
    DTIM Interval                                     1 beacon periods
    802.11a Basic Rates                               6 12 24
    802.11a Transmit Rates                            6 9 12 18 24 36 48 54
    802.11g Basic Rates                               1 2
    802.11g Transmit Rates                            1 2 5 6 9 11 12 18 24 36 48 54
    Station Ageout Time                               1000 sec
    Max Transmit Attempts                             8
    RTS Threshold                                     2333 bytes
    Short Preamble                                    Enabled
    Max Associations                                  64
    Wireless Multimedia (WMM)                         Disabled
    Wireless Multimedia U-APSD (WMM-UAPSD) Powersave  Enabled
    WMM TSPEC Min Inactivity Interval                 0 msec
    Override DSCP mappings for WMM clients            Disabled
    DSCP mapping for WMM voice AC (0-63)              N/A
    DSCP mapping for WMM video AC (0-63)              N/A
    DSCP mapping for WMM best-effort AC (0-63)        N/A
    DSCP mapping for WMM background AC (0-63)         N/A
    Multiple Tx Replay Counters                       Disabled
    Hide SSID                                         Disabled
    Deny_Broadcast Probes                             Disabled
    Local Probe Request Threshold (dB)                0
    Auth Request Threshold (dB)                       0
    Disable Probe Retry                               Enabled
    Battery Boost                                     Disabled
    WEP Key 1                                         N/A
    WEP Key 2                                         N/A
    WEP Key 3                                         N/A
    WEP Key 4                                         N/A
    WEP Transmit Key Index                            1
    WPA Hexkey                                        N/A
    WPA Passphrase                                    N/A
    Maximum Transmit Failures                         0
    EDCA Parameters Station profile                   N/A
    EDCA Parameters AP profile                        N/A
    BC/MC Rate Optimization                           Disabled
    Rate Optimization for delivering EAPOL frames     Enabled
    Strict Spectralink Voice Protocol (SVP)           Disabled
    High-throughput SSID Profile                      CMForum-htssid_prof
    802.11g Beacon Rate                               default
    802.11a Beacon Rate                               default
    Video Multicast Rate Optimization                 default
    Advertise QBSS Load IE                            Disabled
    Advertise Location Info                           Disabled
    Advertise AP Name                                 Disabled
    802.11r Profile                                   N/A
    Enforce user vlan for open stations               Disabled
    Enable OKC                                        Enabled

     



  • 15.  RE: APs are up, no SSID showing...

    Posted Nov 11, 2015 11:58 AM

    Run a: 

     

    #show wlan virtual-ap CMForum-vap_prof

     

    This will list the profiles you have for this this AP group.



  • 16.  RE: APs are up, no SSID showing...

    Posted Nov 11, 2015 11:56 AM
    Try "show wlan virtual-ap CMForum-vap_prof


  • 17.  RE: APs are up, no SSID showing...

    Posted Nov 11, 2015 11:58 AM
    1. (Aruba3600) #show wlan virtual-ap CMForum-vap_prof
      
      Virtual AP profile "CMForum-vap_prof"
      -------------------------------------
      Parameter                                       Value
      ---------                                       -----
      AAA Profile                                     CMForum-aaa_prof
      802.11K Profile                                 default
      Hotspot 2.0 Profile                             N/A
      SSID Profile                                    CMForum-ssid_prof
      Virtual AP enable                               Enabled
      VLAN                                            99
      Forward mode                                    bridge
      Allowed band                                    all
      Band Steering                                   Disabled
      Steering Mode                                   prefer-5ghz
      Dynamic Multicast Optimization (DMO)            Disabled
      Dynamic Multicast Optimization (DMO) Threshold  6
      Drop Broadcast and Unknown Multicast            Disabled
      Convert Broadcast ARP requests to unicast       Enabled
      Authentication Failure Blacklist Time           3600 sec
      Blacklist Time                                  3600 sec
      Deny inter user traffic                         Disabled
      Deny time range                                 N/A
      DoS Prevention                                  Disabled
      HA Discovery on-association                     Enabled
      Mobile IP                                       Enabled
      Preserve Client VLAN                            Disabled
      Remote-AP Operation                             standard
      Station Blacklisting                            Enabled
      Strict Compliance                               Disabled
      VLAN Mobility                                   Disabled
      WAN Operation mode                              always
      FDB Update on Assoc                             Disabled
      WMM Traffic Management Profile                  N/A
      Anyspot profile                                 N/A


  • 18.  RE: APs are up, no SSID showing...

    Posted Nov 11, 2015 12:01 PM
    In the virtual ap, you need to change the forwarding mode to tunnel.


  • 19.  RE: APs are up, no SSID showing...

    Posted Nov 11, 2015 12:03 PM

    Won't that require me to set up the VLAN on the controller? When I've tried doing those on the controller, it's broken the whole thing and have had to nuke config and start over. If I set up tunnel without VLAN config it doesn't have any effect on this particular problem. 

     

    Why is bridge even an option if it won't work? Seems that would also cause the controller to be a bottleneck in a larger installation. 

     

     



  • 20.  RE: APs are up, no SSID showing...

    Posted Nov 11, 2015 12:06 PM
    There is no bottleneck. Very few deployments are bridge, but they are out there and they work. If you are using bridge, make the virtual ap vlan 1.


  • 21.  RE: APs are up, no SSID showing...

    Posted Nov 11, 2015 12:07 PM
    WLAN 1(Modified)
     

    1. WLAN
    APGroup: default
    SSID: CMForum

    2. Forwarding Mode
    Tunnel
    3. Radio & VLAN
    Radio Type: all
    VLAN: 99

    4. Internal/Guest
    Internal
    5. Authentication and Encryption
    WPA-2 Personal
    6. Captive Portal
    Disabled
    7. Authentication Server
    N/A
    8. Role Assignment
    Pre-authentication role: authenticated
    Post-authentication role: authenticated

     

     

    Virtual AP profile "CMForum-vap_prof" (Invalid: VLAN 99 does not exist)
    -----------------------------------------------------------------------
    Parameter                                       Value
    ---------                                       -----
    AAA Profile                                     CMForum-aaa_prof
    802.11K Profile                                 default
    Hotspot 2.0 Profile                             N/A
    SSID Profile                                    CMForum-ssid_prof
    Virtual AP enable                               Enabled
    VLAN                                            99
    Forward mode                                    tunnel
    Allowed band                                    all
    Band Steering                                   Disabled
    Steering Mode                                   prefer-5ghz
    Dynamic Multicast Optimization (DMO)            Disabled
    Dynamic Multicast Optimization (DMO) Threshold  6
    Drop Broadcast and Unknown Multicast            Disabled
    Convert Broadcast ARP requests to unicast       Enabled
    Authentication Failure Blacklist Time           3600 sec
    Blacklist Time                                  3600 sec
    Deny inter user traffic                         Disabled
    Deny time range                                 N/A
    DoS Prevention                                  Disabled
    HA Discovery on-association                     Enabled
    Mobile IP                                       Enabled
    Preserve Client VLAN                            Disabled
    Remote-AP Operation                             standard
    Station Blacklisting                            Enabled
    Strict Compliance                               Disabled
    VLAN Mobility                                   Disabled
    WAN Operation mode                              always
    FDB Update on Assoc                             Disabled
    WMM Traffic Management Profile                  N/A
    Anyspot profile                                 N/A

    The PoE switch it's attached to has VLAN 1 as native and VLAN 99 tagged on all ports.

     



  • 22.  RE: APs are up, no SSID showing...

    Posted Nov 11, 2015 12:10 PM
    If you change it to tunnel, you will need a vlan 99 on your controller.



  • 23.  RE: APs are up, no SSID showing...

    Posted Nov 11, 2015 12:12 PM

    How do I go about that without completely breaking access to the unit without a serial cable? 



  • 24.  RE: APs are up, no SSID showing...

    Posted Nov 11, 2015 12:18 PM
    So, if you are trying to put user traffic on a trunk, making it bridged and putting the vlan in the virtual ap will work, because the default vlan is 1 and user traffic will be tagged. Do you have control plane security on?


  • 25.  RE: APs are up, no SSID showing...

    Posted Nov 11, 2015 12:19 PM

    I'm going to guess that control plane security is whatever the default is. Because I have no idea. 



  • 26.  RE: APs are up, no SSID showing...

    Posted Nov 11, 2015 12:24 PM

     I seem to have gotten ports 1 and 2 set up as VLAN trunks with VLAN 1 native and VLAN 99 trunked - and the controller is responding to pings on both VLANs. This is progress, I think. 

     

    But my APs still refuse to send out any SSIDs. 



  • 27.  RE: APs are up, no SSID showing...

    Posted Nov 11, 2015 03:14 PM

    I am not sure how far you got, but the reason why tunneling is easier, is you would only have to have a single trunk to the controller and the APs would tunnel all the traffic back to it, so you would not have to manage a trunk every time you connect an access point...  The access point can have any ip address and only need to have connectivity to the controller to work....

     



  • 28.  RE: APs are up, no SSID showing...

    Posted Nov 12, 2015 08:24 PM
    Bump. Any further ideas on getting the SSID assigned to the APs?


  • 29.  RE: APs are up, no SSID showing...

    Posted Nov 13, 2015 01:19 AM

    If you are still having problems, you should open a support case, because there is probably something that we cannot see that is happening.  Support would more easily get to the bottom of your problems using your logs.